loan specialist Resume Examples

loan specialist

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Developed and implemented a lead generation strategy which brought about exceptional results, resulting in increased business for the organization.
Analyzed clients financial statuses, and managed property evaluations to determine if it is feasible to grant loans.
Assisted and educated first time home buyer’s with the initial loan inquiries and the completion of the loan application.
Managed top level of customer service with clients; repeatedly earned monthly awards given for top customer service.
Primary point of contact with our business partners to answer questions and to update them at each stage of the loan process.

Resolve customers’ service or billing complaints by performing activities such as exchanging/refunding money, or adjusting bills.
Entered transaction data into banking software
Delivered prompt accurate solutions for customer need
Researched appropriate guidelines and federal requirements to stay updated on new laws and applications

Explained very technical financial information to applicants in easy to understand language.
Proactively identified solutions for customers experiencing credit issues.
Successfully closed average of 10 approved loans per month.