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director of operations: Resume Samples & Writing Guide
Professional Summary
A highly organized and results-driven professional with extensive experience in business management and operations. Proven ability to develop and implement successful strategies that drive growth and increase efficiency.
Employment history
Senior Director Of Operations, Deloitte New York City, New York
September 2012 – Present
- Develop and maintain relationships with customers, vendors, and other stakeholders
- Manage and develop business strategies and plans
- Create and implement systems to optimize operational efficiency
Associate Director Of Operations, KPMG New York City, New York
September 2011 – August 2012
- Develop and maintain relationships with customers, vendors, and other stakeholders
- Collaborate with other departments to ensure efficient operations
- Monitor and manage expenses and budgets
Entry Level Director Of Operations, Microsoft Redmond, Washington
September 2010 – August 2011
- Monitor and manage expenses and budgets
- Manage and develop business strategies and plans
- Analyze operational data and identify areas for improvement
Education
Harvard Business School, Boston, Massachusetts
Financial Management Certificate, July, 2010
Skills
Negotiation
Interpersonal
Risk Management
Research
Quality Assurance
Financial Management
Supervisory
Customer Service
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Professional Summary
A highly organized and detail-oriented professional with extensive experience in business management. Proven success in leading and managing teams to achieve operational objectives and drive organizational growth.
Employment history
Chief Director Of Operations, Accenture Chicago, Illinois
June 2012 – Present
- Oversee day-to-day operations of the business
- Monitor and manage expenses and budgets
- Ensure compliance with all applicable laws and regulations
Associate Director Of Operations, Accenture Chicago, Illinois
November 2011 – May 2012
- Develop and manage operational performance metrics
- Develop and implement operational policies and procedures
- Analyze operational data and identify areas for improvement
Entry Level Director Of Operations, KPMG New York City, New York
November 2010 – October 2011
- Develop and implement operational policies and procedures
- Lead and motivate teams to achieve organizational goals
- Collaborate with other departments to ensure efficient operations
Education
University of California, Los Angeles Anderson School of Management, California
Bachelor of Business Administration, September, 2010
Skills
Leadership
Training
Adaptability
Attention to Detail
Innovation
Troubleshooting
Reporting
Accounting
Employment history
Lead Director Of Operations, IBM San Francisco, California
October 2018 – Present
- Monitor and manage expenses and budgets
- Foster a culture of continuous improvement and innovation
- Analyze operational data and identify areas for improvement
Associate Director Of Operations, Oracle Redwood Shores, California
March 2018 – September 2018
- Collaborate with other departments to ensure efficient operations
- Monitor and manage expenses and budgets
- Foster a culture of continuous improvement and innovation
Junior Director Of Operations, Oracle Redwood Shores, California
September 2017 – February 2018
- Ensure compliance with all applicable laws and regulations
- Manage staff recruitment, training, and development
- Monitor and report on operational performance and progress
Education
University of Chicago Booth School of Business, Chicago, Illinois
Bachelor of Science in Business Economics, July, 2017
Skills
Business Acumen
Data Analysis
Self-Motivation
Communication
Troubleshooting
Risk Management
Reporting
Innovation
Professional Summary
Dynamic and results-oriented leader with extensive experience in business management and operational excellence. Proven success in driving efficiency, increasing productivity, and developing high-performing teams.
Employment history
Lead Director Of Operations, Microsoft Redmond, Washington
June 2014 – Present
- Ensure compliance with all applicable laws and regulations
- Oversee day-to-day operations of the business
- Develop and manage operational performance metrics
Director Of Operations, Deloitte New York City, New York
December 2012 – May 2014
- Lead and motivate teams to achieve organizational goals
- Monitor and report on operational performance and progress
- Analyze customer feedback and implement changes to improve customer satisfaction
Entry Level Director Of Operations, Accenture Chicago, Illinois
January 2012 – December 2012
- Oversee day-to-day operations of the business
- Manage and develop business strategies and plans
- Create and implement systems to optimize operational efficiency
Education
Northwestern University Kellogg School of Management, Evanston, Illinois
Bachelor of Science in Accounting, November, 2011
Skills
Adaptability
Public Speaking
Problem Solving
Computer Literacy
Database Management
Troubleshooting
Accounting
Social Media
Employment history
Senior Director Of Operations, Deloitte New York City, New York
May 2018 – Present
- Monitor and manage expenses and budgets
- Develop and implement operational policies and procedures
- Develop and manage operational performance metrics
Director Of Operations, KPMG New York City, New York
November 2017 – May 2018
- Develop and implement operational policies and procedures
- Develop and maintain relationships with customers, vendors, and other stakeholders
- Foster a culture of continuous improvement and innovation
Junior Director Of Operations, Microsoft Redmond, Washington
November 2016 – October 2017
- Develop and implement operational policies and procedures
- Manage and develop business strategies and plans
- Develop and maintain relationships with customers, vendors, and other stakeholders
Education
University of Chicago Booth School of Business, Chicago, Illinois
Doctor of Science in Business Analytics, September, 2016
University of Chicago Booth School of Business, Chicago, Illinois
Bachelor of Arts in Business Economics, September, 2012
Skills
Negotiation
Strategic Thinking
Collaboration
Self-Motivation
Innovation
Supervisory
Training
Reporting
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director of operations Job Descriptions; Explained
If you're applying for an director of operations position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
6
director of operations
- Through demonstrated individual performance, promote the highest standards of ethical and professional conduct.
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment. Assures the continuance of a solid business base and customer satisfaction through customer-specific applications for current and future program requirements as new strategies are developed.
- Participates in the development and implementation of sales strategies and new business development within assigned customers.
- Achieve the operating budget by ensuring the delivery of daily operational metrics, hours, calls, handled, etc.; ensuring the delivery of internal financial commitments.
7
director of operations
- Physician On-Boarding
- PPS Analytics date mining
- Marketing/Website oversite
- Direct supervision of the: Nurse Navigator, Pharmacy, Lab and Research
- Ensured all scheduled preventative maintenance is appropriately completed
- Ensure correct documentation, resulting in quality care for patients and adherence to government standards.
- Complies statistical data and writes narrative reports summarizing findings
8
director of operations
- Oversight of REIT retail development comprising of 1.2 million square feet.
- Act as liaison between tenants and owner
- Evaluates and implements ideas and suggestions for new solutions, makes critical decisions
- Proactive with interpersonal and communication skills, experienced in working with clients, vendors, and staff.
9
director of operations
- Increased welding throughput over 200% using welding automation
- Implemented SMED with robotic tooling
- Introduced Visual Work Instruction documentation
- Increased material utilization by 15% using rules based templates to perform nesting functions
- Reduced Press brake setup times to 15 minutes using a variety of different tools and software.
- Implement point of use storage across the shop floor.
- Conducted 6S training for team leads
10
director of operations
- Attended BEO, Pre-Cons, and pre-production meetings as needed.
- Managed the daily floor activities and workflow of technicians to ensured that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.
- Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges.
- Provide direct supervision of team members including scheduling and time keeping.
director of operations Job Skills
For an director of operations position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Relationship Management
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your director of operations Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Danny Ellis
87 Forestview Drive, Running Springs, CA 92382Professional Summary
A highly experienced and accomplished business professional with a proven track record of success in the role of Director of Operations. Experienced in providing strategic direction and operational excellence to ensure the successful delivery of projects and initiatives.
Employment history
Chief Director Of Operations, Ernst & Young New York City, New York
February 2011 – Present
- Oversee day-to-day operations of the business
- Develop and manage operational performance metrics
- Monitor and manage expenses and budgets
Director Of Operations, McKinsey & Company New York City, New York
February 2010 – January 2011
- Analyze operational data and identify areas for improvement
- Collaborate with other departments to ensure efficient operations
- Ensure compliance with all applicable laws and regulations
Junior Director Of Operations, Microsoft Redmond, Washington
February 2009 – January 2010
Education
University of California, Los Angeles Anderson School of Management, California
Doctor of Arts in Human Resources Management, December, 2008
University of California, Los Angeles Anderson School of Management, California
Bachelor of Arts in Business Analytics, January, 2004
Skills
Negotiation
Process Improvement
Financial Management
Planning
Visualization
Innovation
Database Management
Troubleshooting
Include your Contact Information and Job Descriptions
Missing job descriptions lessens your chances of getting hired.
Key Insights- Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
- Keep job descriptions short but don't just list your jobs.
- Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.
How to Optimize Your director of operations Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Lead Director Of Operations, IBM San Francisco, California
October 2011 – May 2022
- Manege staff recruiment, trainning, and develpment
- Anaylze opertional data and indentify areas for improvent
- Develp and implement opertional policies and proceduers
Director Of Operations, Bain & Company Boston, Massachusetts
April 2011 – September 2011
- Creat and implement systems too optimise operational efficiency
- Analyse customer feedback and implement changes too improve customer satifaction
- Developp and maintan relationships with customers, vendors, and other stakeholderes.
Entry Level Director Of Operations, Bain & Company Boston, Massachusetts
September 2010 – March 2011
- Monitr and report on operational performance and progress
- Mnitor and manage expenses and budgets
- Overseee day-to-day operations of the business.
Education
University of Pennsylvania, Philadelphia, Pennsylvania
Doctor of Arts in Business Management, August, 2010
University of Pennsylvania, Philadelphia, Pennsylvania
Bachelor of Arts in Human Resources Management, August, 2006
Skills
Documentation
Emotional Intelligence
Risk Management
Innovation
Reporting
Project Management
Quality Assurance
Process Improvement
Correct Grammar and Address Gap Years in Your Resume
Don't leave unexplained gaps in your work history.
Key Insights- When explaining gaps in your employment section, start by being honest.
- Elaborate on the gap and show that you never stopped learning.
- Explain and elaborate any gap in your work history by highlighting new skills.
director of operations Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an director of operations position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Senior Director Of Operations
Ernst & Young
New York City, New York
Ernst & Young
New York City, New York
To the Hiring Team at Ernst & Young
I am excited to apply for the Senior Director Of Operations position at Ernst & Young. As a highly skilled Director Of Operations with 13 years of experience in Business Management, I am confident that I can contribute significantly to your organization.
As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Business Analysis to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.
I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.
Sincerely,
Yolie Jones
772-595-2077
[email protected]
Yolie Jones
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.