traffic manager Resume Examples

traffic manager

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Responsible for managing daily activities related to traffic flow, working with staff members to ensure service function and productivity, managing daily scheduling for both staff and clients. Developed a common standard for operating procedures within the call center.
Attended and participated in conferences, courses, briefing and management meetings.
Provided leadership as well as as direction for escalations and event management.
Updated workforce (interval) contact volume and average handle time for all call types and contact centers based on global forecast and real-time trends.
Professionally and accordingly communicated directly with agents, supervisors, operations managers, site director about performance, any issues, setback and/or acknowledgement of exceeding or meeting goals.

Collaborate with Film Festival staffs to coordinate the theater events, organize the shipping and screening schedule for the festival.
Forward promotional items and DCPs to festival staffs.
Submit the entry form and draw up a Contract with festival.
Conduct custom clearance of the DCP and prepare invoice.
Collaborate with technical Staffs for PEM and KDM file processing, and Aspera upload.
Purchase equipments and organize purchase order invoice.
Support various events, such as Cannes, Berlin Film Festivals.

Responsible for direct reporting of a team size of 20 team members across PAN India operations
Creating and Managing supply base of 250+ vendors and responsible for daily order management of inventory to meet customer demand.
Ensuring Trucks placed timely to the factories to meet appropriate demand on weight age and volume.
Authorizing payments based on Vendor history and supply post vehicle reporting at destined factories or customer’s place.
Timely check ans ensuring the SLA promised for each deliveries are meet timely.
Maintaining long terms relationship with vendors and setting goals for new routes and holding a firm grip in price hike due to market conditions.
Ensuring each vendor and their drivers are technically equipped and ensure application based platform/ Mobile App is frequently used to place order and update trip information.

Working with CPA networks, direct affiliates.
Analyzing the performance and forestalling future mistakes.
Creating Amazon seller accounts, promoting and selling products through the Amazon.
Insert watermark on the screener, manage film security.

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