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1

retail sales assistant

  • Using communication skills to assist customers with prompt and polite support in-person and via telephone.
  • Utilising interpersonal skills in Liaising with stockists via telephone and email in regards to deliveries, special orders and next season’s stock.
  • Used team leadership skills to assign work to team members based on company needs, personal strengths and job knowledge.
  • Utilising interpersonal and adaptability skills resolve all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Fostered a positive work environment by consistently treating all colleagues and customers with respect and consideration
  • Organized store merchandise racks by size, style and colour to promote visually appealing environment.
2

retail sales assistant

  • Maintained outstanding store condition and visual merchandising standards 
  • Handled all customer concerns in a proactive and positive manner 
  • Provided customers with product information and demonstrate product features
  • Worked cooperatively as part of a team 
  • Collected cash and handle credit card transactions to process payments for purchase 
  • Arranged store and window displays for products on promotion
  • Ensured that any discrepancies are communicated to the manager immediately
3

retail sales assistant

  • Followed instructions
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
  • Ensured work area including shelves and aisles are neat and tidy
4

retail sales assistant

  • Stocking shelves with merchandise.
  • Dealing with customer refunds.
  • Keeping the store tidy and clean, this includes hovering and mopping.
  • Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
  • Keeping up to date with special promotions and putting up displays.
5

retail sales assistant

  • Stocked and replenished merchandise according to the stores merchandising layout
  • Priced merchanise
  • Cleaned and organised my department including promotional displays
  • Resolved customer complaints in a professional manner
  • Organised customer product repairs with wholesalers 
  • Answered phone calls and assisted customers with their needs
  • Assisting customers in store and providing professional product knowledge