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retail sales assistant: Resume Samples & Writing Guide
Professional Summary
Dynamic and results-driven Retail Sales Assistant with a proven track record of success in customer service and sales. Possesses excellent communication skills and a strong ability to build relationships with customers.
Employment history
Chief Retail Sales Assistant, Walmart Bentonville, Arkansas
June 2013 – Present
- Follow company policies and procedures
- Assist in price changes and maintain pricing accuracy
- Operate cash registers and process payments
Retail Sales Assistant, Sears Hoffman Estates, Illinois
June 2012 – May 2013
- Monitor and maintain store security
- Process returns and exchanges
- Assist customers in selecting products
Entry Level Retail Sales Assistant, Macy's New York, New York
June 2011 – May 2012
- Assist in visual merchandising and store displays
- Monitor stock levels and reorder when necessary
- Monitor and maintain store security
Education
University of Arizona, Tucson, Arizona
Master of Business Administration in Retail Management, May, 2011
University of Arizona, Tucson, Arizona
Bachelor of Arts in Retail Operations, May, 2007
Skills
Attention to Detail
Troubleshooting
Problem Solving
Financial Management
Point of Sale (POS) Systems
Merchandising
Retail Math
Retail Security
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Professional Summary
Dynamic Retail Sales Assistant with extensive knowledge of the retail industry. Proven track record of providing excellent customer service, driving sales, and developing successful promotional campaigns.
Employment history
Senior Retail Sales Assistant, Best Buy Richfield, Minnesota
May 2012 – Present
- Answer customer questions and provide information on product features
- Operate cash registers and process payments
- Assist in price changes and maintain pricing accuracy
Retail Sales Assistant, Home Depot Atlanta, Georgia
May 2011 – April 2012
- Follow company policies and procedures
- Assist customers in selecting products
- Maintain store shelves and inventory
Jr. Retail Sales Assistant, Nordstrom Seattle, Washington
May 2010 – April 2011
- Assist in price changes and maintain pricing accuracy
- Monitor stock levels and reorder when necessary
- Operate cash registers and process payments
Education
University of Texas, Austin, Texas
Master of Arts in Retail Marketing, March, 2010
University of Texas, Austin, Texas
Bachelor of Arts in Retail Store Management, March, 2006
Skills
Presentation
Public Speaking
Training
Process Improvement
Customer Service
Retail Math
Retail Operations
Visual Merchandising
Professional Summary
Dynamic and customer-oriented Retail Sales Assistant with extensive knowledge of the retail industry. Proven track record of providing exceptional customer service and achieving sales targets.
Employment history
Senior Retail Sales Assistant, Lowe's Mooresville, North Carolina
May 2014 – Present
- Participate in promotional activities
- Operate cash registers and process payments
- Provide excellent customer service
Retail Sales Assistant, Lowe's Mooresville, North Carolina
November 2012 – April 2014
- Monitor stock levels and reorder when necessary
- Monitor and maintain store security
- Assist in training new sales staff
Junior Retail Sales Assistant, JCPenney Plano, Texas
June 2011 – October 2012
- Maintain a clean and organized work area
- Assist in price changes and maintain pricing accuracy
- Participate in promotional activities
Education
University of Minnesota, Minneapolis, Minnesota
Bachelor of Science in Retail Management, April, 2011
Skills
Stress Management
Communication
Technical
Analytical
Store Operations
Retail Technology
Retail Compliance
Point of Sale (POS) Systems
Employment history
Chief Retail Sales Assistant, Target Minneapolis, Minnesota
October 2020 – Present
- Maintain store shelves and inventory
- Assist customers in selecting products
- Assist in price changes and maintain pricing accuracy
Retail Sales Assistant, Home Depot Atlanta, Georgia
March 2020 – September 2020
- Maintain a clean and organized work area
- Assist in training new sales staff
- Greet customers and determine their needs
Entry Level Retail Sales Assistant, Nordstrom Seattle, Washington
September 2019 – February 2020
- Maintain a clean and organized work area
- Answer customer questions and provide information on product features
- Follow company policies and procedures
Education
University of Florida, Gainesville, Florida
Merchandise Management, July, 2019
Skills
Problem Solving
Reporting
Organization
Critical Thinking
Cash Register Operation
Merchandising
Retail Math
Customer Service
Professional Summary
Dynamic and results-oriented retail sales assistant with a passion for customer service and a proven track record of exceeding sales targets. Experienced in developing strong relationships with customers and providing exceptional service in fast-paced retail environments.
Employment history
Lead Retail Sales Assistant, Macy's New York, New York
March 2013 – Present
- Monitor stock levels and reorder when necessary
- Greet customers and determine their needs
- Assist customers in selecting products
Associate Retail Sales Assistant, Walmart Bentonville, Arkansas
September 2011 – February 2013
- Operate cash registers and process payments
- Assist in visual merchandising and store displays
- Maintain a clean and organized work area
Junior Retail Sales Assistant, Sears Hoffman Estates, Illinois
September 2010 – August 2011
- Follow company policies and procedures
- Assist in price changes and maintain pricing accuracy
- Greet customers and determine their needs
Education
University of Texas, Austin, Texas
Doctor of Arts in Retail Customer Service, July, 2010
University of Texas, Austin, Texas
Bachelor of Science in Retail Selling, August, 2006
Skills
Adaptability
Conflict Resolution
Documentation
Leadership
Retail Math
Retail Operations
Store Layout Design
Cash Handling
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retail sales assistant Job Descriptions; Explained
If you're applying for an retail sales assistant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
retail sales assistant
- Using communication skills to assist customers with prompt and polite support in-person and via telephone.
- Utilising interpersonal skills in Liaising with stockists via telephone and email in regards to deliveries, special orders and next season’s stock.
- Used team leadership skills to assign work to team members based on company needs, personal strengths and job knowledge.
- Utilising interpersonal and adaptability skills resolve all customer complaints in a professional manner while prioritizing customer satisfaction.
- Fostered a positive work environment by consistently treating all colleagues and customers with respect and consideration
- Organized store merchandise racks by size, style and colour to promote visually appealing environment.
2
retail sales assistant
- Maintained outstanding store condition and visual merchandising standards
- Handled all customer concerns in a proactive and positive manner
- Provided customers with product information and demonstrate product features
- Worked cooperatively as part of a team
- Collected cash and handle credit card transactions to process payments for purchase
- Arranged store and window displays for products on promotion
- Ensured that any discrepancies are communicated to the manager immediately
3
retail sales assistant
- Followed instructions
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Ensured work area including shelves and aisles are neat and tidy
4
retail sales assistant
- Stocking shelves with merchandise.
- Dealing with customer refunds.
- Keeping the store tidy and clean, this includes hovering and mopping.
- Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
- Keeping up to date with special promotions and putting up displays.
5
retail sales assistant
- Stocked and replenished merchandise according to the stores merchandising layout
- Priced merchanise
- Cleaned and organised my department including promotional displays
- Resolved customer complaints in a professional manner
- Organised customer product repairs with wholesalers
- Answered phone calls and assisted customers with their needs
- Assisting customers in store and providing professional product knowledge
retail sales assistant Job Skills
For an retail sales assistant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Cash Handling
- Merchandising
- Point of Sale (POS) Systems
- Inventory Management
- Retail Math
- Sales Techniques
- Visual Merchandising
- Loss Prevention
- Product Knowledge
- Customer Service
- Retail Sales Strategies
- Retail Technology
- Stock Management
- Cash Register Operation
- Store Operations
- Retail Operations
- Store Layout Design
- Retail Software
- Retail Security
- Retail Compliance
- Upselling.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your retail sales assistant Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Adam Edwards
134 Pine Valley Road, Buhler, KS 67522Employment history
Lead Retail Sales Assistant, Kohl's Menomonee Falls, Wisconsin
July 2016 – Present
- Assist customers in selectin products
- Operate cash registers and processs payments
- Assist in trainin new sales staff.
Associate Retail Sales Assistant, Lowe's Mooresville, North Carolina
January 2016 – June 2016
- Proccess returns and exchangess
- Assist in trainning new sales staff
- Participate in promtional activities
Junior Retail Sales Assistant, JCPenney Plano, Texas
July 2015 – December 2015
- Anser custmer questions and provied informations on product features
- Assit customers in selecting products
- Assit in prices changes and maintain pricing accuracey
Education
University of Wisconsin, Madison, Wisconsin
Master of Science in Retail Management, May, 2015
University of Wisconsin, Madison, Wisconsin
Bachelor of Business Administration in Retail Management, May, 2011
Skills
Public Speaking
Leadership
Troubleshooting
Communication
Retail Software
Merchandising
Inventory Management
Upselling.
Avoid Spelling Mistakes and Include your Contact Information
Missing contact information prevents recruiters from understanding you're the best fit for the position.
Key Insights- Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
- Make sure to use a professional email address as part of your contact information.
- Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.
How to Optimize Your retail sales assistant Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Senior Retail Sales Assistant, Kohl's Menomonee Falls, Wisconsin
November 2021 – May 2022
- Operate cash registers and process payments
- Assist in visual merchandising and store displays
- Assist in training new sales staff
Retail Sales Assistant, JCPenney Plano, Texas
May 2020 – October 2021
- Process returns and exchanges
- Answer customer questions and provide information on product features
- Assist in visual merchandising and store displays
Junior Retail Sales Assistant, Target Minneapolis, Minnesota
December 2018 – April 2020
Education
University of Maryland, College Park, Maryland
Retail Management, October, 2018
Skills
Visualization
Emotional Intelligence
Problem Solving
Accounting
Retail Sales Strategies
Retail Operations
Store Operations
Inventory Management
Unexplained Year Gaps and Missing Job Experiences are a No-no
Gaps in your resume can prevent recruiters from hiring you if you don't explain them.
Key Insights- It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
- Use the gap to talk about positive attributes or additional skills you've learned.
- Be honest and straightforward about the gap and explain it using a professional summary.
retail sales assistant Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an retail sales assistant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Chief Retail Sales Assistant
Walmart
Bentonville, Arkansas
Walmart
Bentonville, Arkansas
Greetings Walmart Hiring Team
As a Retail Sales Assistant with a proven track record of success in Retail, I am excited to apply for the Chief Retail Sales Assistant position at Walmart. I believe that my skills and expertise would make a valuable contribution to your team.
As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.
Thank you for considering my application for the Chief Retail Sales Assistant role at your organization. I am dedicated to continuous improvement, and elated about the opportunity to join your team and work towards achieving our shared goals together.
Bests,
Yvette Irving
623-188-0684
[email protected]
Yvette Irving
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.