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1

front of house manager

  • Translate orders from customer to kitchen staff to ensure food arrives properly.
  • Establish and enforce standards for personnel performance and customer service.
  • Organize and direct training programs, resolve personnel problems, hire new staff, and evaluate employee performance on a regular basis.
  • Schedule staff hours and assign duties to ensure efficient operations. 
  • Review work procedures and operational problems to determine ways to improve service.
2

front of house manager

  • Managing and motivating a small strong team of staff ensuring excellent customer service
  • Co-ordinating and overseeing all Front of House operations in the store
  • Ensuring team product knowledge 
  • Promoting the culture of the Brand
  • Recruiting 
3

front of house manager

  • Organize hiring new staff and induction program. 
  • Train all new employees. 
  • Face to Face customer service
  • Stock management and control. 
  • excelled in a fast past working environment under high pressure situations. 
  • Open and closing restaurant. 
  • Team management and organising rosters. 
4

front of house manager

  • confirmation of Reservations. 
  • Floor organisation and seating plans. 
  • Delegation of tasks. 
  • Organised banking and Balancing of tills. 
5

front of house manager

  • Responsible for training, service, rosters and payroll
  • Assisted in the set up of business operations and worked independently for the first month
  • Grew team from 1 to 5
  • Complaint resolution.