5 Amazing front of house manager Resume Examples (Updated 2023) + Skills & Job Descriptions

front of house manager

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front of house manager: Resume Samples & Writing Guide

Professional Summary

Highly experienced Front Of House Manager with a proven track record of delivering exceptional customer service and hospitality. Skilled in leading and inspiring teams to exceed guest expectations and drive business growth.

Employment history

Chief Front Of House Manager, Marriott International Bethesda, Maryland

October 2010 – Present

Supervise and coordinate front of house staff
Manage inventory and ordering of supplies
Handle customer complaints and feedback

Associate Front Of House Manager, Choice Hotels International Rockville, Maryland

April 2009 – September 2010

Supervise and coordinate front of house staff
Manage the daily operations of the restaurant
Manage inventory and ordering of supplies

Jr. Front Of House Manager, InterContinental Hotels Group Atlanta, Georgia

April 2008 – March 2009

Ensure customer satisfaction by providing excellent service
Monitor food and beverage quality and service standards
Monitor customer flow and adjust staffing accordingly

Education

Johnson & Wales University, Providence, Rhode Island

Bachelor of Science in Tourism and Travel Management, March, 2008

Skills

Analytical

Technical

Negotiation

Adaptability

Table Service

Sanitation

Cleaning

Menu Design.

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Employment history

Chief Front Of House Manager, Wyndham Hotels & Resorts Parsippany, New Jersey

July 2018 – Present

Handle customer complaints and feedback
Monitor and maintain cleanliness and organization of the restaurant
Train and coach front of house staff

Associate Front Of House Manager, Choice Hotels International Rockville, Maryland

January 2017 – June 2018

Handle customer complaints and feedback
Resolve customer disputes
Monitor customer flow and adjust staffing accordingly

Jr. Front Of House Manager, Hilton Hotels & Resorts McLean, Virginia

January 2016 – December 2016

Manage inventory and ordering of supplies
Ensure customer satisfaction by providing excellent service
Monitor and adjust staff scheduling

Education

University of Central Florida, Orlando, Florida

Master of Arts in Hotel and Restaurant Management, November, 2015

University of Central Florida, Orlando, Florida

Bachelor of Science in Event Planning, November, 2011

Skills

Process Improvement

Listening

Mentoring

Training

Cleaning

Food Preparation

Alcohol Service

Food Service

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Employment history

Chief Front Of House Manager, Hilton Hotels & Resorts McLean, Virginia

March 2023 – Present

Monitor and adjust staff scheduling
Manage the daily operations of the restaurant
Ensure compliance with all health and safety regulations

Associate Front Of House Manager, Kimpton Hotels & Restaurants San Francisco, California

March 2022 – February 2023

Supervise and coordinate front of house staff
Ensure compliance with all health and safety regulations
Monitor and maintain cleanliness and organization of the restaurant

Junior Front Of House Manager, Accor Hotels Dallas, Texas

September 2020 – February 2022

Manage the daily operations of the restaurant
Train and coach front of house staff
Monitor customer flow and adjust staffing accordingly

Education

University of Central Florida, Orlando, Florida

Doctor of Arts in Hotel and Restaurant Management, July, 2020

University of Central Florida, Orlando, Florida

Bachelor of Science in Hospitality and Tourism Management, August, 2016

Skills

Attention to Detail

Planning

Negotiation

Reliability

Point of Sale (POS)

Sanitation

Food Preparation

Barista

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Employment history

Chief Front Of House Manager, Choice Hotels International Rockville, Maryland

July 2023 – Present

Supervise and coordinate front of house staff
Handle customer complaints and feedback
Manage cash handling and credit card processing

Front Of House Manager, Accor Hotels Dallas, Texas

July 2022 – June 2023

Handle customer complaints and feedback
Monitor and adjust staff scheduling
Supervise and coordinate front of house staff

Entry Level Front Of House Manager, InterContinental Hotels Group Atlanta, Georgia

January 2021 – June 2022

Manage inventory and ordering of supplies
Manage the daily operations of the restaurant
Maintain a professional and friendly atmosphere

Education

Johnson & Wales University, Providence, Rhode Island

Food Service Management, December, 2020

Skills

Analytical

Conflict Resolution

Supervisory

Creativity

Sanitation

Food Handling

Food Safety

Alcohol Service

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Employment history

Chief Front Of House Manager, Wyndham Hotels & Resorts Parsippany, New Jersey

March 2022 – Present

Monitor customer flow and adjust staffing accordingly
Supervise and coordinate front of house staff
Monitor food and beverage quality and service standards

Associate Front Of House Manager, Red Lion Hotels Corporation Spokane, Washington

September 2020 – February 2022

Supervise and coordinate front of house staff
Resolve customer disputes
Handle customer complaints and feedback

Junior Front Of House Manager, Hyatt Hotels Corporation Chicago, Illinois

April 2019 – August 2020

Maintain a professional and friendly atmosphere
Resolve customer disputes
Develop and implement marketing and promotional activities

Education

San Diego State University, San Diego, California

Master of Science in Hospitality and Tourism Management, February, 2019

San Diego State University, San Diego, California

Bachelor of Arts in Hotel and Restaurant Management, February, 2015

Skills

Listening

Conflict Resolution

Financial Management

Quality Assurance

Sanitation

Alcohol Service

Cleaning

Cash Management

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front of house manager Job Descriptions; Explained

If you're applying for an front of house manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

front of house manager

Translate orders from customer to kitchen staff to ensure food arrives properly.
Establish and enforce standards for personnel performance and customer service.
Organize and direct training programs, resolve personnel problems, hire new staff, and evaluate employee performance on a regular basis.
Schedule staff hours and assign duties to ensure efficient operations.
Review work procedures and operational problems to determine ways to improve service.

front of house manager

Managing and motivating a small strong team of staff ensuring excellent customer service
Co-ordinating and overseeing all Front of House operations in the store
Ensuring team product knowledge
Promoting the culture of the Brand
Recruiting

front of house manager

Organize hiring new staff and induction program.
Train all new employees.
Face to Face customer service
Stock management and control.
excelled in a fast past working environment under high pressure situations.
Open and closing restaurant.
Team management and organising rosters.

front of house manager

confirmation of Reservations.
Floor organisation and seating plans.
Delegation of tasks.
Organised banking and Balancing of tills.

front of house manager

Responsible for training, service, rosters and payroll
Assisted in the set up of business operations and worked independently for the first month
Grew team from 1 to 5
Complaint resolution.

1 2 3 … 6

front of house manager Job Skills

For an front of house manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Cashiering
Food Preparation
Menu Knowledge
Food Safety
Food Handling
Food Service
Customer Service
Point of Sale (POS)
Hospitality Management
Bartending
Inventory Management
Sanitation
Scheduling
Event Planning
Cleaning
Alcohol Service
Barista
Cash Management
Table Service
Food Costing
Menu Design.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your front of house manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Chief Front Of House Manager, Accor Hotels Dallas, Texas

April 2019 – May 2022

Handle customer complaints and feedback
Train and coach front of house staff
Ensure compliance with all health and safety regulations

Front Of House Manager, Hyatt Hotels Corporation Chicago, Illinois

October 2018 – March 2019

Manage inventory and ordering of supplies
Train and coach front of house staff
Maintain a professional and friendly atmosphere

Jr. Front Of House Manager, Marriott International Bethesda, Maryland

October 2017 – September 2018

Monitor food and beverage quality and service standards
Train and coach front of house staff
Ensure compliance with all health and safety regulations

Education

University of South Carolina, Columbia, South Carolina

Bartending, August, 2017

Skills

Documentation

Problem Solving

Interpersonal

Social Media

Menu Design.

Cleaning

Customer Service

Food Service

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your front of house manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Lead Front Of House Manager, Choice Hotels International Rockville, Maryland

February 2023 – Present

Supervise and co-ordinate front of house staff
Ensure customer satisfaction by providing excellant service
Moniter and maintain cleanliness and orgainization of the resturant

Associate Front Of House Manager, Hilton Hotels & Resorts McLean, Virginia

February 2022 – January 2023

Develp and implement marketing and promotional activities
Manage cash handeling and credit card proccessing
Moniter customer flow and adjust staffig accordingly.

Entry Level Front Of House Manager, Wyndham Hotels & Resorts Parsippany, New Jersey

August 2020 – January 2022

"I went to the store to buy groceries
I went too the store too buy groceries.

Education

San Diego State University, San Diego, California

Doctor of Philosophy in Event Planning, July, 2020

San Diego State University, San Diego, California

Bachelor of Science in Hospitality Management, July, 2016

Skills

Research

Business Acumen

Interpersonal

Creativity

Food Handling

Food Costing

Hospitality Management

Cleaning

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

front of house manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an front of house manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief Front Of House Manager
Accor Hotels
Dallas, Texas

Accor Hotels Recruitment Team

I am writing to express my interest in the Chief Front Of House Manager position at Accor Hotels. As a Front Of House Manager with 15 years of experience in Hospitality myself, I believe I have the necessary skills and expertise to excel in this role.

As someone who has faced challenges in various areas of my life and has overcome them, I am confident in my ability to adapt and thrive in any environment. I have developed a reputation for being a collaborative team player and an effective problem solver, which has been instrumental in my career's success. With my experience and passion for Hospitality, I am excited to apply my skills to this role and contribute to your organization's growth and success.

Thank you for considering my application for the Chief Front Of House Manager position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.

Kind regards,
Quintin Grant
933-293-4185
grant.quintin@gmail.com

Quintin Grant

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