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front desk manager/clerk of the works

  • Successfully managed all aspects of front desk reception in a Retail/Medical office operation.
  • Cheerfully handled all inbound phone calls from customers and patients booking appointments, ordering glasses to resolving customer/patient inquiries.
  • Precise and timely mailing of patient reminders.
  • In charge of ordering and stocking accessories.
  • Excellent credit card/cash handling bookkeeping duties.
  • Accurately checked patient insurance coverage, verification of co-pays and deductibles.

front desk manager

  • Checked in members with greeting, and managers deal of the day. 
  • Provided prospect members with gym tour, gym equipment overview, and gym membership rates.
  • Met/exceded monthly supplement POS goal.
  • Made retro blend smoothies in accordance to retro fitness corporate standards.

front desk manager

  • Managment of workers
  • Make sure scheduling was created and made correctly
  • Made sure all customers where happy and had no issues
  • Spoke to angry customers that had issues 
  • Made sure all fiances were accounted for and in the safe
  • Made sure all guests had the correct services that they paid for
  • Managed a group of 10 people at time on busy nights

front desk manager

  • Managed a 1260-unit destination resort.
  • Monitored the appearance and performance of the front desk staff.
  • Fostered strong working relationships with all hotel departments.
  • Performed bookkeeping activities, such as balancing accounts and conducting nightly audits

front desk manager, customer service

  • Managed lane rentals for general customers, parties, and leagues 
  • Managed billing accounts for leagues on a weekly basis to ensure accurate pricing and funds 
  • Assisted customers with a positive, welcoming attitude 
  • Always made sure the customer comes first to provide the best customer service possiable