Communication Manager Resume Examples

communication manager

  • Handling online promotion for three products – eATM Facility, ICICIdirect Prime, ICICIdirect Lifetime Prepaid Brokerage Plan 
  • Identifying and understanding the customer thought process behind the usage of these products and designing content accordingly
  • This includes customer intimations via SMS, Notification, Mailers, Voice Capsules and utilizing the Website infrastructure for the said promotion via Social Media (Facebook, Twitter, Quora) Banner, Ticker, Order Pages, etc.
  • Handling the promotion of various activities like IPOs, Buybacks, etc.
  • Conceptualized and designed the TVC for the IPO of ICICI Securities (Aired on CNBC TV 18, CNBC Awaaz , CNBC Bazaar , ET Now, BTVI, Zee Business)
  • Handled the promotional content (Video Category) for the IPO of ICICI Securities
  • (~1,50,000 views)

communication manager

  •  Organised communication around international Matches football.
  •  Writen an articles about the differents championship games.
  •  Managed the communication around the activicties of the federation.
  •  Organised the conference, managed the ” Ligue 1 Ivoirienne” .

communication manager

  • Resolve customer complaints or answer customers’ questions regarding products and order procedure.
  • Supervise the work of office, or customer service employees to ensure adherence to quality standards, and proper procedures, correcting errors or problems.
  • Acted as social media manager for NGO in Peru
  • Responsible for monthly newsletter sent to all volunteers in English and Spanish 

communication manager

  • Promoted and organized local fundraising events
  • Initiated and led creating scripts and short product videos in-house.
  • Managing vendor relations for video production (Voiceover, Promotion, etc.)
  • Observing the traction on produced content and identifying areas in need of according communication