- Handling online promotion for three products – eATM Facility, ICICIdirect Prime, ICICIdirect Lifetime Prepaid Brokerage Plan
- Identifying and understanding the customer thought process behind the usage of these products and designing content accordingly
- This includes customer intimations via SMS, Notification, Mailers, Voice Capsules and utilizing the Website infrastructure for the said promotion via Social Media (Facebook, Twitter, Quora) Banner, Ticker, Order Pages, etc.
- Handling the promotion of various activities like IPOs, Buybacks, etc.
- Conceptualized and designed the TVC for the IPO of ICICI Securities (Aired on CNBC TV 18, CNBC Awaaz , CNBC Bazaar , ET Now, BTVI, Zee Business)
- Handled the promotional content (Video Category) for the IPO of ICICI Securities
- (~1,50,000 views)
- Organised communication around international Matches football.
- Writen an articles about the differents championship games.
- Managed the communication around the activicties of the federation.
- Organised the conference, managed the ” Ligue 1 Ivoirienne” .
- Resolve customer complaints or answer customers’ questions regarding products and order procedure.
- Supervise the work of office, or customer service employees to ensure adherence to quality standards, and proper procedures, correcting errors or problems.
- Acted as social media manager for NGO in Peru
- Responsible for monthly newsletter sent to all volunteers in English and Spanish
- Promoted and organized local fundraising events
- Initiated and led creating scripts and short product videos in-house.
- Managing vendor relations for video production (Voiceover, Promotion, etc.)
- Observing the traction on produced content and identifying areas in need of according communication