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store general manager: Resume Samples & Writing Guide
Employment history
Chief Store General Manager, Nordstrom Seattle, Washington
March 2016 – Present
- Maintain store appearance and cleanliness
- Resolve customer complaints and inquiries in a timely manner
- Lead and motivate store staff to meet performance goals
Associate Store General Manager, Lowe's Mooresville, North Carolina
September 2014 – February 2016
- Resolve customer complaints and inquiries in a timely manner
- Manage store operations and personnel
- Monitor and manage store expenses
Entry Level Store General Manager, Walmart Bentonville, Arkansas
April 2013 – August 2014
- Resolve customer complaints and inquiries in a timely manner
- Lead and motivate store staff to meet performance goals
- Develop and implement store policies and procedures
Education
University of Wisconsin, Madison, Wisconsin
Bachelor of Business Administration in Retail Management, February, 2013
Skills
Negotiation
Planning
Flexibility
Professionalism
Retail Sales
Leadership
Retail Operations
Sales Analysis
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Professional Summary
An experienced and motivated retail professional with a proven track record of success in leading store operations and driving sales growth. Highly skilled in developing and motivating teams to exceed customer expectations and achieve corporate objectives.
Employment history
Chief Store General Manager, Sears Hoffman Estates, Illinois
August 2014 – Present
- Manage store operations and personnel
- Plan and coordinate promotional activities and events
- Develop strategies to increase customer engagement and satisfaction
Associate Store General Manager, Target Minneapolis, Minnesota
August 2013 – July 2014
- Meet financial objectives by preparing annual budgets
- Develop strategies to increase customer engagement and satisfaction
- Maintain store appearance and cleanliness
Entry Level Store General Manager, Lowe's Mooresville, North Carolina
March 2012 – July 2013
- Recruit, hire, train, and evaluate staff
- Develop strategies to increase customer engagement and satisfaction
- Meet financial objectives by preparing annual budgets
Education
University of Arizona, Tucson, Arizona
Bachelor of Arts in Retail Marketing, January, 2012
Skills
Research
Accounting
Business Acumen
Financial Management
Retail Sales
Sales Analysis
Team Building
Retail Management
Employment history
Lead Store General Manager, Kohl's Menomonee Falls, Wisconsin
November 2019 – Present
- Monitor sales performance and adjust strategies accordingly
- Ensure compliance with all safety, security, and loss prevention standards
- Monitor and manage store expenses
Associate Store General Manager, Kohl's Menomonee Falls, Wisconsin
May 2019 – October 2019
- Maintain store appearance and cleanliness
- Lead and motivate store staff to meet performance goals
- Develop strategies to increase customer engagement and satisfaction
Entry Level Store General Manager, Home Depot Atlanta, Georgia
May 2018 – April 2019
- Maintain store inventory and replenish stock as needed
- Monitor sales performance and adjust strategies accordingly
- Ensure compliance with all safety, security, and loss prevention standards
Education
Fashion Institute of Technology, New York, New York
Bachelor of Arts in Retail Store Management, March, 2018
Skills
Coaching
Professionalism
Computer Literacy
Critical Thinking
Leadership
Team Building
Inventory Management
Budgeting
Employment history
Lead Store General Manager, Home Depot Atlanta, Georgia
April 2019 – Present
- Monitor and manage store expenses
- Maintain store inventory and replenish stock as needed
- Develop strategies to increase customer engagement and satisfaction
Store General Manager, Best Buy Richfield, Minnesota
November 2017 – March 2019
- Develop and implement store policies and procedures
- Meet financial objectives by preparing annual budgets
- Manage store operations and personnel
Entry Level Store General Manager, Lowe's Mooresville, North Carolina
November 2016 – October 2017
- Monitor and manage store expenses
- Meet financial objectives by preparing annual budgets
- Lead and motivate store staff to meet performance goals
Education
University of Wisconsin, Madison, Wisconsin
Master of Science in Retail Buying, September, 2016
University of Wisconsin, Madison, Wisconsin
Bachelor of Arts in Retail Store Management, September, 2012
Skills
Decision Making
Collaboration
Process Improvement
Financial Management
Store Operations
Visual Merchandising
Customer Service
Sales Analysis
Employment history
Chief Store General Manager, Nordstrom Seattle, Washington
December 2019 – Present
- Monitor and manage store expenses
- Ensure customer service standards are met
- Manage store operations and personnel
Store General Manager, Best Buy Richfield, Minnesota
December 2018 – November 2019
- Maintain store inventory and replenish stock as needed
- Meet financial objectives by preparing annual budgets
- Ensure compliance with all safety, security, and loss prevention standards
Jr. Store General Manager, Macy's New York, New York
July 2017 – December 2018
- Lead and motivate store staff to meet performance goals
- Maintain store inventory and replenish stock as needed
- Monitor sales performance and adjust strategies accordingly
Education
University of Texas, Austin, Texas
Bachelor of Arts in Visual Merchandising, May, 2017
Skills
Process Improvement
Strategic Thinking
Database Management
Visualization
Budgeting
Retail Operations
Problem Solving
Store Opening/Closing
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store general manager Job Descriptions; Explained
If you're applying for an store general manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
store general manager
- Oversee store’s operation; direct activities of store personnel including volunteers, ensures that all sales transactions and donated goods are processed and reported accurately
- Communicate the organizations mission, vision, values and promote diversity
- Train, coach and provide feedback to help staff strengthen and develop skills
- Ensure store staff follows policies and procedures
- Actively recruit, hire and schedule staff, conduct performance evaluations, administer discipline, document and communicate performance and behavioral issues
- Demonstrate leadership and positive role modeling for retail staff
- Effectively manage time and monitor retail staff time to ensure that work is completed
2
store general manager
- Student-operated store at Canyon High School
- Propose new marketing strategies
- Set monthly sales goals
- Work together with staff to ensure customer satisfaction
3
store general manager
- Assume responsibility and accountability for the completion of job duties
- Ensure proper maintenance and care of equipment, machinery and facilities
- Champion safety and loss prevention programs and handle loss control concerns
- Develop business plan, manage store’s expenses and oversee budget
- Maximize the store’s financial performance and achieve desired results
- Drive operational improvements
- Maintain quality control in Retail operations
store general manager Job Skills
For an store general manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Inventory Management
- Merchandising
- Retail Sales
- Cash Management
- Loss Prevention
- Visual Merchandising
- Retail Operations
- Store Operations
- Loss Prevention
- Retail Management
- Staff Scheduling
- Store Opening/Closing
- Store Maintenance
- Point of Sale (POS) Systems
- Customer Service
- Problem Solving
- Sales Analysis
- Team Building
- Leadership
- Budgeting
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your store general manager Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Tony Carter
969 Laurel St., Howey-in-the-Hills, FL 34737Professional Summary
Dynamic and results-oriented Store General Manager with extensive experience driving sales, optimizing operations, and developing team members in the retail field. Proven ability to build relationships with customers and create a positive shopping experience.
Employment history
Chief Store General Manager, Target Minneapolis, Minnesota
October 2014 – Present
- Ensure customer service standards are met
- Recruit, hire, train, and evaluate staff
- Maintain store inventory and replenish stock as needed
Associate Store General Manager, Target Minneapolis, Minnesota
April 2014 – September 2014
- Recruit, hire, train, and evaluate staff
- Analyze sales data and reports to identify trends and opportunities
- Develop strategies to increase customer engagement and satisfaction
Junior Store General Manager, Best Buy Richfield, Minnesota
October 2012 – March 2014
Education
University of Arizona, Tucson, Arizona
Retail Buying, August, 2012
Skills
Professionalism
Accounting
Social Media
Reliability
Staff Scheduling
Retail Management
Store Maintenance
Loss Prevention
Include your Contact Information and Job Descriptions
Missing job descriptions lessens your chances of getting hired.
Key Insights- Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
- Keep job descriptions short but don't just list your jobs.
- Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.
How to Optimize Your store general manager Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Chief Store General Manager, Nordstrom Seattle, Washington
February 2020 – May 2022
- Anaylze sales data and report's to identifie trends and oppertunities
- Plan and coordiante promotional activities and events's
- Maintain store appearence and cleanlinesss
Associate Store General Manager, Kohl's Menomonee Falls, Wisconsin
February 2019 – January 2020
- Maintain store inventroy and replinish stock as need
- Leadd and motivate store staff to meet performance goals
- Manage store operationss and personel
Jr. Store General Manager, Macy's New York, New York
July 2018 – January 2019
- Ensure customer service standars are met
- Monitor and manage store expences
- Resoleve customer complaints and inqueries in a timely maner
Education
Ohio State University, Columbus, Ohio
Doctor of Arts in Retail Marketing, June, 2018
Ohio State University, Columbus, Ohio
Bachelor of Science in Retail Selling, June, 2014
Skills
Collaboration
Social Media
Networking
Business Acumen
Customer Service
Visual Merchandising
Store Operations
Problem Solving
Correct Grammar and Address Gap Years in Your Resume
Don't leave unexplained gaps in your work history.
Key Insights- When explaining gaps in your employment section, start by being honest.
- Elaborate on the gap and show that you never stopped learning.
- Explain and elaborate any gap in your work history by highlighting new skills.
store general manager Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an store general manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Chief Store General Manager
Nordstrom
Seattle, Washington
Nordstrom
Seattle, Washington
Dear Hiring Committee
I am writing to express my interest in the Chief Store General Manager role at Nordstrom. As a Store General Manager with 10 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.
My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at Nordstrom and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.
Thank you for considering my application for the Chief Store General Manager role. I am looking forward to a future where we work together to drive this organization's success.
Cordially,
Zack Harris
633-562-6363
[email protected]
Zack Harris
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.