5 Amazing restaurant floor manager Resume Examples (Updated 2023) + Skills & Job Descriptions

restaurant floor manager

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restaurant floor manager: Resume Samples & Writing Guide

Professional Summary

A highly motivated hospitality professional with extensive experience in restaurant floor management. Proven track record of successfully managing restaurant operations, ensuring customer satisfaction, and driving sales.

Employment history

Chief Restaurant Floor Manager, Kimpton Hotels & Restaurants San Francisco, California

January 2010 – Present

Supervise and coordinate the daily operations of the restaurant
Monitor food and beverage quality and presentation
Handle customer complaints and resolve issues

Restaurant Floor Manager, InterContinental Hotels Group Atlanta, Georgia

August 2008 – December 2009

Manage staff scheduling and assign duties
Monitor staff performance and provide constructive feedback
Develop and implement marketing strategies to increase sales

Jr. Restaurant Floor Manager, Accor Hotels Dallas, Texas

August 2007 – July 2008

Maintain health and safety standards
Develop and maintain restaurant budget
Oversee cash handling procedures

Education

University of South Carolina, Columbia, South Carolina

Bartending, June, 2007

Skills

Decision Making

Customer Service

Training

Professionalism

Scheduling

Food Safety

Staff Management

Leadership

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Employment history

Junior Restaurant Floor Manager, Marriott International Bethesda, Maryland

November 2021 – August 2022

Ensure compliance with all applicable laws and regulations
Monitor inventory and order supplies as needed
Develop and implement marketing strategies to increase sales

Education

Johnson & Wales University, Providence, Rhode Island

Master of Science in Culinary Arts, September, 2021

Johnson & Wales University, Providence, Rhode Island

Bachelor of Science in Tourism and Travel Management, September, 2017

Skills

Creativity

Adaptability

Negotiation

Interpersonal

Inventory Management

Cost Control

Decision Making

Leadership

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Professional Summary

An experienced and dedicated hospitality professional with a proven track record in restaurant floor management. Skilled in leading and motivating teams to deliver outstanding customer service and exceed business objectives.

Employment history

Lead Restaurant Floor Manager, Kimpton Hotels & Restaurants San Francisco, California

June 2014 – Present

Manage customer relationships and loyalty programs
Ensure customer satisfaction by providing quality service
Maintain health and safety standards

Restaurant Floor Manager, Hyatt Hotels Corporation Chicago, Illinois

June 2013 – May 2014

Manage staff scheduling and assign duties
Monitor staff performance and provide constructive feedback
Monitor inventory and order supplies as needed

Junior Restaurant Floor Manager, Hilton Hotels & Resorts McLean, Virginia

June 2012 – May 2013

Maintain health and safety standards
Train, mentor and motivate staff members
Analyze sales reports and other financial data

Education

University of South Carolina, Columbia, South Carolina

Customer Service, April, 2012

Skills

Risk Management

Adaptability

Public Speaking

Visualization

Inventory Management

Food Safety

Sanitation

Scheduling

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Employment history

Senior Restaurant Floor Manager, Wyndham Hotels & Resorts Parsippany, New Jersey

October 2017 – Present

Monitor inventory and order supplies as needed
Manage customer relationships and loyalty programs
Train, mentor and motivate staff members

Associate Restaurant Floor Manager, Choice Hotels International Rockville, Maryland

October 2016 – September 2017

Develop and maintain restaurant budget
Monitor staff performance and provide constructive feedback
Ensure compliance with all applicable laws and regulations

Entry Level Restaurant Floor Manager, Accor Hotels Dallas, Texas

March 2016 – September 2016

Monitor inventory and order supplies as needed
Ensure compliance with all applicable laws and regulations
Train, mentor and motivate staff members

Education

University of Central Florida, Orlando, Florida

Bachelor of Science in Hospitality Business Management, January, 2016

Skills

Public Speaking

Creativity

Communication

Training

Menu Planning

Hygiene.

Interpersonal Communication

Leadership

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Professional Summary

Highly experienced and motivated hospitality professional with a proven track record of success in managing restaurant floor operations. Skilled in providing quality customer service, managing staff, and maximizing profitability.

Employment history

Senior Restaurant Floor Manager, Accor Hotels Dallas, Texas

November 2010 – Present

Monitor food and beverage quality and presentation
Monitor inventory and order supplies as needed
Maintain health and safety standards

Associate Restaurant Floor Manager, Marriott International Bethesda, Maryland

April 2010 – October 2010

Develop and implement marketing strategies to increase sales
Handle customer complaints and resolve issues
Manage staff scheduling and assign duties

Jr. Restaurant Floor Manager, Best Western Hotels & Resorts Phoenix, Arizona

April 2009 – March 2010

Manage customer relationships and loyalty programs
Ensure customer satisfaction by providing quality service
Monitor food and beverage quality and presentation

Education

Johnson & Wales University, Providence, Rhode Island

Bachelor of Arts in Hotel and Restaurant Management, February, 2009

Skills

Risk Management

Presentation

Creativity

Database Management

Decision Making

Staff Management

Food Safety

Leadership

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restaurant floor manager Job Skills

For an restaurant floor manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Inventory Management
Menu Planning
Food Preparation
Food Safety
Cash Handling
Cost Control
Scheduling
Sanitation
Staff Management
Customer Service
Conflict Resolution
Interpersonal Communication
Problem Solving
Leadership
Time Management
Teamwork
Organization
Decision Making
Sales
Hygiene.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your restaurant floor manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Restaurant Floor Manager, InterContinental Hotels Group Atlanta, Georgia

September 2020 – May 2022

Oversee cash handling procedures
Monitor food and beverage quality and presentation
Monitor inventory and order supplies as needed

Restaurant Floor Manager, Hilton Hotels & Resorts McLean, Virginia

April 2019 – August 2020

Manage customer relationships and loyalty programs
Maintain health and safety standards
Ensure customer satisfaction by providing quality service

Junior Restaurant Floor Manager, Red Lion Hotels Corporation Spokane, Washington

April 2018 – March 2019

Education

University of South Carolina, Columbia, South Carolina

Bachelor of Science in Culinary Arts, February, 2018

Skills

Listening

Quality Assurance

Presentation

Business Acumen

Teamwork

Conflict Resolution

Sales

Cash Handling

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your restaurant floor manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

Dynamic hospitality professional with extensive experience managing restaurant floor operations and customer service. Proven ability to motivate and lead teams to deliver exceptional service and drive customer satisfaction.

Employment history

Senior Restaurant Floor Manager, Hyatt Hotels Corporation Chicago, Illinois

October 2011 – Present

Train, mentor and motivat staff memers
Monitor staff performance and provide constuctive feedback
Develop and implement marketting strategies to increase sales

Restaurant Floor Manager, Kimpton Hotels & Restaurants San Francisco, California

May 2010 – September 2011

Maintaine health and saftey standards
Handel customer complainst and reslove issues
Manage staff schduling and assign duties.

Entry Level Restaurant Floor Manager, Wyndham Hotels & Resorts Parsippany, New Jersey

November 2008 – April 2010

Manage staff schedulng and assign dutys
Oversee cash handeling proceduers
Develop and impliment marketing stratigies to incrase sales

Education

University of South Carolina, Columbia, South Carolina

Doctor of Philosophy in Hospitality Management, September, 2008

University of South Carolina, Columbia, South Carolina

Bachelor of Science in Hospitality Management, September, 2004

Skills

Relationship Management.

Self-Motivation

Adaptability

Troubleshooting

Teamwork

Customer Service

Interpersonal Communication

Cost Control

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

restaurant floor manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an restaurant floor manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief Restaurant Floor Manager
Hyatt Hotels Corporation
Chicago, Illinois

To the respected Hyatt Hotels Corporation Recruitment Team

I am a highly motivated and experienced Restaurant Floor Manager with 16 years of experience in Hospitality. I am excited to apply for the Chief Restaurant Floor Manager position at Hyatt Hotels Corporation, where I am confident that I can contribute to your organization's success.

My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at Hyatt Hotels Corporation and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.

I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.

Best regards,
Cal Hawkins
843-668-3092
[email protected]

Cal Hawkins

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