5 Amazing operations director Resume Examples (Updated 2023) + Skills & Job Descriptions

operations director

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operations director: Resume Samples & Writing Guide

Employment history

Lead Operations Director, KPMG New York City, New York

February 2019 – Present

Analyze processes and recommend and implement changes to improve efficiency
Coordinate and direct the daily operations of the organization
Ensure compliance with applicable laws and regulations

Operations Director, KPMG New York City, New York

February 2018 – January 2019

Develop and manage budgets
Develop and implement procedures to ensure quality control
Establish and maintain operational procedures and standards

Entry Level Operations Director, McKinsey & Company New York City, New York

August 2017 – January 2018

Analyze processes and recommend and implement changes to improve efficiency
Monitor customer service levels and take corrective action when necessary
Lead cross-functional teams to achieve operational objectives

Education

Columbia Business School, New York, New York

Doctor of Arts in Business Management, June, 2017

Columbia Business School, New York, New York

Bachelor of Science in Business Economics, June, 2013

Skills

Negotiation

Data Analysis

Financial Management

Visualization

Risk Analysis

Supply Chain Management

Quality Assurance

Inventory Management

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Professional Summary

A highly experienced Operations Director with a proven track record of success in business management. Skilled in driving operational excellence, leading teams, and delivering results in fast-paced and complex environments.

Employment history

Senior Operations Director, KPMG New York City, New York

October 2009 – Present

Monitor customer service levels and take corrective action when necessary
Establish and maintain operational procedures and standards
Ensure compliance with applicable laws and regulations

Operations Director, Deloitte New York City, New York

October 2008 – September 2009

Ensure compliance with applicable laws and regulations
Establish and maintain operational procedures and standards
Develop and manage budgets

Jr. Operations Director, KPMG New York City, New York

October 2007 – September 2008

Develop and implement procedures to ensure quality control
Develop and maintain relationships with suppliers and vendors
Monitor customer service levels and take corrective action when necessary

Education

Stanford Graduate School of Business, Stanford, California

Strategic Planning Certificate, August, 2007

Skills

Documentation

Written Communication

Analytical

Coaching

Budgeting

Process Optimization

Inventory Management

Risk Analysis

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Professional Summary

A results-oriented Operations Director with extensive experience in business management. Proven success in driving operational excellence and leading teams to achieve organizational objectives.

Employment history

Senior Operations Director, Bain & Company Boston, Massachusetts

May 2012 – Present

Monitor customer service levels and take corrective action when necessary
Monitor and manage operational costs
Establish performance metrics and analyze data to assess performance and implement improvements

Operations Director, Accenture Chicago, Illinois

May 2011 – April 2012

Oversee inventory control and order fulfillment processes
Develop and implement strategies to increase customer satisfaction
Develop and implement operations strategies and initiatives

Entry Level Operations Director, IBM San Francisco, California

October 2010 – April 2011

Lead cross-functional teams to achieve operational objectives
Establish and maintain operational procedures and standards
Establish performance metrics and analyze data to assess performance and implement improvements

Education

University of Texas at Austin McCombs School of Business, Austin, Texas

Human Resources Certificate, August, 2010

Skills

Technical

Stress Management

Innovation

Professionalism

Quality Assurance

Program Management

Supply Chain Management

Financial Modeling

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Employment history

Lead Operations Director, Deloitte New York City, New York

November 2021 – Present

Establish performance metrics and analyze data to assess performance and implement improvements
Establish and maintain operational procedures and standards
Oversee inventory control and order fulfillment processes

Associate Operations Director, Oracle Redwood Shores, California

May 2020 – October 2021

Establish and maintain operational procedures and standards
Coordinate and direct the daily operations of the organization
Ensure compliance with applicable laws and regulations

Entry Level Operations Director, Ernst & Young New York City, New York

May 2019 – April 2020

Establish performance metrics and analyze data to assess performance and implement improvements
Develop and implement procedures to ensure quality control
Ensure compliance with applicable laws and regulations

Education

Stanford Graduate School of Business, Stanford, California

Bachelor of Science in Business Analytics, April, 2019

Skills

Teamwork

Creativity

Troubleshooting

Reporting

Financial Modeling

Business Intelligence

Business Development

Process Optimization

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Professional Summary

A highly experienced Operations Director with a proven track record of success in business management. A strategic thinker with excellent problem-solving skills, able to lead and manage complex operations in a fast-paced environment.

Employment history

Senior Operations Director, Deloitte New York City, New York

July 2014 – Present

Establish performance metrics and analyze data to assess performance and implement improvements
Monitor and manage operational costs
Coordinate and direct the daily operations of the organization

Operations Director, Bain & Company Boston, Massachusetts

July 2013 – June 2014

Develop and implement strategies to increase customer satisfaction
Develop and manage budgets
Manage and oversee staff resources and training

Entry Level Operations Director, IBM San Francisco, California

February 2012 – June 2013

Coordinate and direct the daily operations of the organization
Manage and oversee staff resources and training
Establish and maintain operational procedures and standards

Education

Yale School of Management, New Haven, Connecticut

Bachelor of Arts in Business Analytics, December, 2011

Skills

Database Management

Business Acumen

Documentation

Social Media

Process Automation

Logistics Management

Budgeting

Financial Modeling

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operations director Job Descriptions; Explained

If you're applying for an operations director position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

operations director

Facilitate use of technology-based tools and methods.
Coordinate activities between departments.
Confer with the Directors, the Board of Trustees and staff to discuss issues such as operations and budgets.
Develop ideas for programs.
Mentor staff, volunteers and LXP leadership school students.
Confer with board members, organisation officials, or staff members to discuss issues, coordinate activities, or resolve problems.
Plan and implement organisational structural adjustments for smooth operations and change management.

operations director

Developing workflows and processes in setting up Operational functions of the Department;
Assessed service gaps and proposed recommendations to enhance efficiency and service level of the ground operations;
Ensure proper and timely processing of customer orders and assignment of Ground Crew delivery listing and region of coverage;
Responsible for daily running and monitoring with 3 Team leaders overseeing over 90 local and foreign Ground Crew;
Drive initiatives and motive for the entire operations to improve workflow process and team work;
Hiring and training of Operation crew and implement strategies to achieve service excellence through use of IT process innovation [shipment cum delivery tracking device] , manpower optimization and use of technologies such as in-house developed hand-held Luke device and tracking system via mobile app.
Maintain communication and close collaborations with other frontline and backend depts. in handling customer escalation and service recoveries processes.

operations director

Oversees manufacturing functions
Serve as representative of LXP to partnering organisations in United States, Lesotho, Zambia and Swaziland.
Direct human resources activities, including the approval of human resource plans and activities.
Teaching Project Management

operations director

Organized and oversaw Operations Department
Coordinated meetings within and between departments
Set up and supervised production workshops, enforcing quality control
Kept track of various operations data: employee workshop attendance, production rate, cost breakdown
Assisted with employee problems, e.g. uncompleted tasks or unsuitable work schedules
Okapi was a Junior Achievement non-profit launched by students; all proceeds were donated to the World Wildlife Fund
Okapi was awarded ‘Most Environmentally Sustainable’ company within the Junior Achievement program

operations director

Oversee the day to day operations.
Supervising the employees and interacting with guests to ensure satisfaction.
Fully responsible for all aspects of all departments.
Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets

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operations director Job Skills

For an operations director position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Mining
Business Processes
Strategic Planning
Business Analysis
Financial Modeling
Data Modeling
Business Intelligence
Budgeting
Cost Analysis
Risk Analysis
Supply Chain Management
Process Optimization
Quality Assurance
Data Visualization
Inventory Management
Program Management
Process Automation
Business Development
Logistics Management
Product Development

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your operations director Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Junior Operations Director, Bain & Company Boston, Massachusetts

October 2021 – August 2022

Education

Harvard Business School, Boston, Massachusetts

Bachelor of Arts in Business Analytics, September, 2021

Skills

Networking

Supervisory

Collaboration

Training

Data Visualization

Program Management

Process Automation

Quality Assurance

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your operations director Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

A results-driven operations director with extensive experience in business management. Proven track record of driving growth and profitability through strategic initiatives and operational excellence.

Employment history

Chief Operations Director, PwC New York City, New York

August 2013 – Present

Develp and maintain relationships with suppliers and vedors
Estblish and maintain operational procedures and standards
Develp and implement procedurs to ensure quality control

Operations Director, Oracle Redwood Shores, California

March 2012 – August 2013

Analize proccesses and recomend and implement changes to improve efficency
Develop and maintin relationships with suppliers and vedors
Moniter customer service levels and take corrective action when neccessary

Junior Operations Director, KPMG New York City, New York

March 2011 – February 2012

Anaylze proccesses, and recomend and implement changes too improve efficieny.
Manage and over-see staff resources, and trainning.
Develop, and maintain relationships with supplers and venders.

Education

University of Michigan Ross School of Business, Ann Arbor, Michigan

Bachelor of Science in Business Management, January, 2011

Skills

Conflict Resolution

Reporting

Customer Service

Accounting

Logistics Management

Budgeting

Risk Analysis

Data Visualization

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

operations director Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an operations director position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Operations Director
Deloitte
New York City, New York

To the Recruitment Team at Deloitte

I am a highly motivated Operations Director with 6 years of experience in Business Management. I am excited to submit my application for the Lead Operations Director position at Deloitte, where I believe my skills and expertise would be an excellent fit.

Throughout my life, I have pursued my passion for Project Management and sought out opportunities to learn and grow. My experience in Business Management has given me valuable skills such as Negotiation and Data Analysis that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Operations Director to the position and work with a team of like-minded individuals to achieve our common goals.

I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.

Looking forward to hearing from you,
Carl Jones
700-008-5853
jonescarl@protonmail.com

Carl Jones

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