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manager of operations: Resume Samples & Writing Guide

Ursula Baker 19 Countryside Drive, Malta, ID 83342
baker-ursula@gmail.com
628-993-2035

Employment history

Chief Manager Of Operations, PwC New York City, New York
May 2017 – Present
  • Analyze data to identify trends and opportunities
  • Establish and maintain positive relationships with customers and vendors
  • Implement process improvement initiatives
Associate Manager Of Operations, PwC New York City, New York
May 2016 – April 2017
  • Implement process improvement initiatives
  • Prepare reports and presentations for senior management
  • Monitor and analyze operational performance metrics
Jr. Manager Of Operations, Deloitte New York City, New York
November 2015 – April 2016
  • Evaluate and improve existing processes
  • Oversee and coordinate all operational activities
  • Resolve operational issues in a timely manner

Education

University of Texas at Austin McCombs School of Business, Austin, Texas
Business Management Certificate, September, 2015

Skills

Decision Making
Adaptability
Presentation
Reporting
Innovation
Business Acumen
Financial Management
Troubleshooting

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Richard Martin 55 Riverview Drive, Winston, OR 97496
martinrichard35@aol.com
809-848-8771

Employment history

Senior Manager Of Operations, Microsoft Redmond, Washington
April 2022 – Present
  • Develop and implement policies and procedures
  • Implement process improvement initiatives
  • Develop and execute plans for new product launches
Associate Manager Of Operations, Accenture Chicago, Illinois
October 2020 – March 2022
  • Develop and execute plans for new product launches
  • Monitor and analyze operational performance metrics
  • Implement process improvement initiatives
Jr. Manager Of Operations, KPMG New York City, New York
May 2019 – September 2020
  • Develop and execute plans for new product launches
  • Ensure compliance with applicable laws and regulations
  • Evaluate and improve existing processes

Education

Stanford Graduate School of Business, Stanford, California
Bachelor of Arts in Business Analytics, March, 2019

Skills

Process Improvement
Visualization
Reporting
Customer Service
Computer Literacy
Data Analysis
Database Management
Quality Assurance
Lou Davis 202 Parkview Avenue, Reid, MD 21742
davislou1@gmail.com
783-810-8485

Professional Summary

 A highly experienced manager of operations with a proven track record of success in business management. Experienced in streamlining processes, improving efficiency, and driving growth through innovative solutions. 

Employment history

Chief Manager Of Operations, PwC New York City, New York
November 2012 – Present
  • Develop and manage budgets and resources
  • Develop and implement operational strategies and plans
  • Establish and maintain positive relationships with customers and vendors
Associate Manager Of Operations, KPMG New York City, New York
November 2011 – October 2012
  • Resolve operational issues in a timely manner
  • Develop and implement policies and procedures
  • Manage day-to-day operations of the business
Entry Level Manager Of Operations, Bain & Company Boston, Massachusetts
November 2010 – October 2011
  • Evaluate and improve existing processes
  • Resolve operational issues in a timely manner
  • Manage day-to-day operations of the business

Education

University of Pennsylvania, Philadelphia, Pennsylvania
Master of Science in Business Analytics, October, 2010
University of Pennsylvania, Philadelphia, Pennsylvania
Bachelor of Arts in Business Management, October, 2006

Skills

Planning
Time Management
Troubleshooting
Project Management
Technical
Strategic Thinking
Business Acumen
Documentation
Ollie Young 531 Pine St., Keswick, VA 22947
youngollie@icloud.com
904-133-8142

Professional Summary

 Dynamic and results-driven Manager Of Operations with extensive experience in business management. Proven ability to lead teams, develop strategies, and implement solutions to drive organizational success. 

Employment history

Chief Manager Of Operations, Oracle Redwood Shores, California
August 2010 – Present
  • Establish and maintain positive relationships with customers and vendors
  • Manage day-to-day operations of the business
  • Oversee and coordinate all operational activities
Associate Manager Of Operations, McKinsey & Company New York City, New York
February 2010 – July 2010
  • Ensure compliance with applicable laws and regulations
  • Implement process improvement initiatives
  • Develop and implement policies and procedures
Entry Level Manager Of Operations, KPMG New York City, New York
July 2009 – January 2010
  • Develop and implement operational strategies and plans
  • Monitor and analyze operational performance metrics
  • Manage day-to-day operations of the business

Education

Harvard Business School, Boston, Massachusetts
Master of Science in Human Resources Management, June, 2009
Harvard Business School, Boston, Massachusetts
Bachelor of Business Administration, June, 2005

Skills

Networking
Adaptability
Critical Thinking
Attention to Detail
Reporting
Database Management
Documentation
Innovation
Zack Turner 174 Forestview Drive, Plum City, WI 54761
zackturner@aol.com
721-725-4468

Employment history

Chief Manager Of Operations, PwC New York City, New York
November 2023 – Present
  • Manage and motivate staff
  • Develop and implement policies and procedures
  • Monitor and analyze operational performance metrics
Manager Of Operations, Accenture Chicago, Illinois
November 2022 – October 2023
  • Resolve operational issues in a timely manner
  • Oversee and coordinate all operational activities
  • Analyze data to identify trends and opportunities
Jr. Manager Of Operations, Microsoft Redmond, Washington
May 2021 – October 2022
  • Monitor and analyze operational performance metrics
  • Develop and manage budgets and resources
  • Implement process improvement initiatives

Education

Columbia Business School, New York, New York
Doctor of Science in Human Resources Management, April, 2021
Columbia Business School, New York, New York
Bachelor of Arts in Business Analytics, April, 2017

Skills

Innovation
Visualization
Data Analysis
Adaptability
Financial Management
Data Analysis
Risk Management
Business Acumen

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manager of operations Job Descriptions; Explained

If you're applying for an manager of operations position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

manager of operations

  • In collaboration with the General Manager, develop and facilitate training programs for both public and private sector organizations.
  • Analyse skill gaps and performance improvement opportunities within our target markets at the widest level of engagement and coverage. 
  • Research, develop and implement in consultation with managers high-quality contemporary training programs to meet organizational, department and participant needs. 
  • Liaise with external training providers and educational institutions to identify appropriate external training solutions. 
  • Provide support in the development, implementation of a corporate marketing plan, business development and operations. 
2

manager of operations

  • Edited company website on WordPress to update information and create new events.
  • Manage cash and inventory using Office Excel spreadsheets to minimize losses.
  • Handled phone calls, e-mails, and voicemails to assist customers.
  • Created a manual in Office Word to train the person who would replace me.
  • Convince customers to purchase tickets and attraction passes.
3

senior manager of operations

  • Provided leadership on-site and remotely to a staff of fifty five to seventy five (55 -75) direct reports including supervisors, team leads, and front line associates.
  • Reduced staff turnover by 15% in 2017, bench marking a record-setting improvement in staff retention due to the success of employee-development and incentive programs.
  •  Developed and lead a passionate and experienced Customer Service division that created and delivered an exceptional service experience.
  • Collaborated with other departments to integrate logistics with business systems and processes.
  • Prepared annual department budgets for approval to fund and increase operational efficiencies.
  • Defined and implemented quantitative performance measures to establish performance objectives to achieve department and corporate strategic goals.
  • Generated forecasts to determine future staffing needs utilizing  predictive analytics applications.
4

manager of operations

  • Direct or coordinate the supportive services of the business.
  • Set goals and deadlines for the office.
  • Oversee the disposal of medical waste.
  • Artist management and productions for various clients.
5

manager of operations

  • Maintain metrics, reports, process documentation, across multiple groups.
  • Collaborate with other departments to solve client issues with business systems or processes.
  • Plan or implement improvements to internal or external systems or processes to improve client satisfaction
  • Submit project deliverables, ensuring adherence to quality 

manager of operations Job Skills

For an manager of operations position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Analysis
  • Project Management
  • Database Management
  • Risk Management
  • Quality Assurance
  • Troubleshooting
  • Technical
  • Computer Literacy
  • Business Acumen
  • Process Improvement
  • Financial Management
  • Visualization
  • Reporting
  • Strategic Thinking
  • Innovation
  • Accounting
  • Relationship Management
  • Training
  • Supervisory
  • Documentation

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your manager of operations Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Floyd Wright 80 Oakwood Court, University of California-Davis, CA 95616

Employment history

Senior Manager Of Operations, Ernst & Young New York City, New York
March 2018 – Present
  • Develop and implement operational strategies and plans
  • Implement process improvement initiatives
  • Monitor and analyze operational performance metrics
Associate Manager Of Operations, Microsoft Redmond, Washington
March 2017 – February 2018
  • Monitor and analyze operational performance metrics
  • Analyze data to identify trends and opportunities
  • Manage day-to-day operations of the business
Entry Level Manager Of Operations, McKinsey & Company New York City, New York
March 2016 – February 2017

    Education

    University of California, Los Angeles Anderson School of Management, California
    Financial Management Certificate, January, 2016

    Skills

    Coaching
    Emotional Intelligence
    Mentoring
    Creativity
    Business Acumen
    Financial Management
    Supervisory
    Database Management

    Include your Contact Information and Job Descriptions

    Missing job descriptions lessens your chances of getting hired.

    Key Insights
    • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
    • Keep job descriptions short but don't just list your jobs.
    • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

    How to Optimize Your manager of operations Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Oliver Benson 710 Mountainview Drive, St. Rose, IL 62230
    oliverbenson97@icloud.com
    653-267-3824

    Employment history

    Senior Manager Of Operations, PwC New York City, New York
    November 2018 – May 2022
    • Develop and implement policies and proceduers
    • Anaylze data to identify trends and opprotunities
    • Implemnet process improvement iniatitives
    Manager Of Operations, PwC New York City, New York
    June 2017 – October 2018
    • Reslove operational issues in a timely maner
    • Estblish and maintin positive relatioships with custmers and venders
    • Manage and motovate staff
    Jr. Manager Of Operations, Microsoft Redmond, Washington
    December 2015 – May 2017
    • Manege day-to-day operations of the bussiness
    • Oversee an coordiante all operational activites
    • Resolve operational isseus in a timely maner

    Education

    University of California, Los Angeles Anderson School of Management, California
    Doctor of Science in Accounting, October, 2015
    University of California, Los Angeles Anderson School of Management, California
    Bachelor of Arts in Business Analytics, October, 2011

    Skills

    Leadership
    Computer Literacy
    Documentation
    Adaptability
    Project Management
    Process Improvement
    Risk Management
    Innovation

    Correct Grammar and Address Gap Years in Your Resume

    Don't leave unexplained gaps in your work history.

    Key Insights
    • When explaining gaps in your employment section, start by being honest.
    • Elaborate on the gap and show that you never stopped learning.
    • Explain and elaborate any gap in your work history by highlighting new skills.

    manager of operations Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an manager of operations position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Ursula
    Baker
    baker-ursula@gmail.com
    628-993-2035
    19 Countryside Drive, Malta, ID
    83342

    Chief Manager Of Operations
    KPMG
    New York City, New York

    To the respected KPMG Hiring Team


    I am writing to express my interest in the Chief Manager Of Operations role at KPMG. As a Manager Of Operations with 8 years of experience in Business Management, I am confident that I have the necessary skills and expertise to succeed in this position.


    Throughout my life, I have pursued my passion for Project Management and sought out opportunities to learn and grow. My experience in Business Management has given me valuable skills such as Decision Making and Adaptability that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Manager Of Operations to the position and work with a team of like-minded individuals to achieve our common goals.


    Thank you for considering my application for the Chief Manager Of Operations position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.


    Kind regards,
    Ursula Baker
    628-993-2035
    baker-ursula@gmail.com

    Ursula Baker






    Showcase your most significant accomplishments and qualifications with this cover letter.
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    Build your Resume in 15 minutes

    Give yourself the best chance of standing out from the competition!

    Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.