5 Amazing it analyst Resume Examples (Updated 2023) + Skills & Job Descriptions

it analyst

Build your resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.

START YOUR RESUME NOW

it analyst: Resume Samples & Writing Guide

Employment history

Senior It Analyst, Microsoft Redmond, Washington

January 2016 – Present

Research and recommend innovative, and where possible automated approaches for system administration tasks
Manage and coordinate the installation, configuration, and testing of new products and services
Develop and maintain documentation on system configurations, mapping, processes, and service records

Associate It Analyst, Amazon Seattle, Washington

August 2014 – December 2015

Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
Develop and execute test plans to check the integrity and accuracy of applications and systems
Manage and coordinate the installation, configuration, and testing of new products and services

Junior It Analyst, Microsoft Redmond, Washington

January 2014 – July 2014

Develop and maintain system security policies and procedures
Research and recommend innovative, and where possible automated approaches for system administration tasks
Develop and maintain documentation on system configurations, mapping, processes, and service records

Education

Massachusetts Institute of Technology, Boston, Massachusetts

Doctor of Philosophy in Information Systems, December, 2013

Massachusetts Institute of Technology, Boston, Massachusetts

Bachelor of Science in Software Engineering, December, 2009

Skills

Social Media

Business Acumen

Financial Management

Accounting

System Administration

Software Development

Linux

Cloud Computing

Do you already have a resume? Use our PDF converter and edit your resume.

Build My Resume

Professional Summary

A highly motivated IT Analyst with a passion for problem solving and a commitment to providing high-quality technical support. Experienced in analyzing complex systems and developing innovative solutions to optimize performance.

Employment history

Senior It Analyst, Apple Cupertino, California

May 2014 – Present

Develop and maintain system standards and procedures
Develop and maintain system security policies and procedures
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems

It Analyst, Google Mountain View, California

December 2012 – April 2014

Develop and execute test plans to check the integrity and accuracy of applications and systems
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems
Develop and maintain system security policies and procedures

Junior It Analyst, Oracle Redwood City, California

December 2011 – November 2012

Develop and execute test plans to check the integrity and accuracy of applications and systems
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems
Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations

Education

University of Washington, Seattle, Washington

Master of Science in Network Security, October, 2011

University of Washington, Seattle, Washington

Bachelor of Science in Information Systems Management, October, 2007

Skills

Networking

Conflict Resolution

Stress Management

Self-Motivation

Data Mining

API Development.

Network Administration

SQL

Build My Resume

Employment history

Lead It Analyst, Oracle Redwood City, California

February 2015 – Present

Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
Develop and maintain documentation on system configurations, mapping, processes, and service records
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems

Associate It Analyst, Microsoft Redmond, Washington

August 2014 – January 2015

Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
Provide technical support and advice to users on system operation and maintenance
Establish and maintain regular written and in-person communications with technical and non-technical team members

Jr. It Analyst, Amazon Seattle, Washington

January 2014 – July 2014

Develop and execute test plans to check the integrity and accuracy of applications and systems
Research and recommend innovative, and where possible automated approaches for system administration tasks
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes

Education

University of Illinois at Urbana, Champaign, Illinois

CompTIA A+, December, 2013

Skills

Customer Service

Innovation

Presentation

Adaptability

JavaScript

Data Structures

Network Administration

Linux

Build My Resume

Employment history

Senior It Analyst, Apple Cupertino, California

December 2015 – Present

Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems
Develop and maintain documentation on system configurations, mapping, processes, and service records
Develop and maintain system security policies and procedures

It Analyst, Dell Technologies Round Rock, Texas

June 2015 – November 2015

Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
Develop and implement IT policies and procedures
Research and recommend innovative, and where possible automated approaches for system administration tasks

Entry Level It Analyst, IBM San Francisco, California

June 2014 – May 2015

Monitor system performance and capacity to ensure system availability and reliability
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
Provide technical support and advice to users on system operation and maintenance

Education

Massachusetts Institute of Technology, Boston, Massachusetts

Doctor of Philosophy in Computer Engineering, April, 2014

Massachusetts Institute of Technology, Boston, Massachusetts

Bachelor of Science in Network Security, April, 2010

Skills

Adaptability

Written Communication

Professionalism

Customer Service

HTML

SQL

Network Administration

Data Modeling

Build My Resume

Employment history

Lead It Analyst, HP Palo Alto, California

October 2016 – Present

Monitor system performance and capacity to ensure system availability and reliability
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
Establish and maintain regular written and in-person communications with technical and non-technical team members

Associate It Analyst, Accenture New York, New York

April 2016 – September 2016

Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations
Monitor systems performance and troubleshoot system hardware, software, and operating and system management systems
Develop and maintain documentation on system configurations, mapping, processes, and service records

Entry Level It Analyst, Intel Santa Clara, California

September 2015 – March 2016

Establish and maintain regular written and in-person communications with technical and non-technical team members
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
Develop and maintain system standards and procedures

Education

University of Texas at Austin, Austin, Texas

Master of Science in Network Engineering, July, 2015

University of Texas at Austin, Austin, Texas

Bachelor of Science in Network Engineering, July, 2011

Skills

Planning

Documentation

Troubleshooting

Innovation

Data Mining

Network Administration

JavaScript

Python

Use This it analyst Resume Template

Not in love with this template? Browse our full library of resume templates

it analyst Job Descriptions; Explained

If you're applying for an it analyst position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

it analyst

As Rates Front Office Support, responsible for carrying out prioritized & escalated support activities on a daily basis directly reporting to the Application Owner in the bank
Handling escalated / critical technical support issues from Front Office on a daily basis, performing the required investigations & resolving them working closely with Rates, Equities, Credit and EM Traders & the book runners
Carrying out the required Oracle / UNIX level investigations, troubleshooting and subsequent problem resolution, to act as the subject matter expertise for the rates applications which involves Trademanager, Tradegate, dbRox, IRIS, iTrac etc
During production outages, various responsibilities include co-ordinating & performing all action items in Check-lists like; sending periodic update notifications, quick root-cause identification, its investigation & speedy resolution / quick fix, preparing timely outage reports etc
Co-ordinate with Problem Management and application development teams for the causal analysis of the process failure and updating the Support documentations and run books
Responsible for the Change Management process in Rates IT , co-ordinate the weekend Releases & periodic DR Tests working with all infrastructure & interfacing systems teams across different geographies through appropriate CR / GCM Tickets (responsible for reviewing and approving the tickets via weekly change calls)
Additional responsibilities include Audit and Compliance and the implementation of efficiency and Improvement programs

it analyst

Supported the Technical Service team in their day-to-day tasks as well as achieving long term goals by improving and tweaking the processes to be more effective and efficient
Assisted the IT Security team to generate any threat reports and monitor possible domains containing malicious files which can compromise the network or servers
Testing new hardware and software for any bugs or errors and them fixing them using pre-set guidelines as well as researched knowledge.
Updating the documentation for the System Service Manager and keeping the documents as clear as possible and easy to understand.

it analyst

Analyzing call flows and thus planning associate scheduling for service desk.
Overseeing Solutions/Knowledge base repository and ensuring top quality solutions are tracked, updated & available for access to team members.
Responsible for barging calls of the team members and providing feedback to them in order to improve on over all call quality.
Able to coach and mentor more junior staff across a number of disciplines.
Ensuring consistency of service delivery and identifying opportunities for developing the quality of the service.
Responsible for making sure that any gaps in performance or quality are quickly identified and addressed.
A good knowledge of the techniques for planning, monitoring and controlling programs and resources.

it analyst

Creating business logic for various workflows using Spring MVCframework.
Development of code as per the business requirements
I have created UI in angular 7
Lists, Roles within Applications and Shared Mailbox.

senior it analyst

Worked in DRA (Light Version Of Active Directory):- Have a hand’s on experience in DRA was adding employees to the particular groups, application access, share mailbox access, folder, Citrix, activate or de-activate accounts, create email id’s, change manager’s name, profile, address every details about any employees. Also used to create a new mail box and add or remove any particular employee if we get the request.
Deploy or push any application for the user in SSCM (Software Centre): – If any employees requesting for the particular application I used to push the software for the employees so that they can download it for themselves.
Worked on Citrix and Citrix Director: – If any issues with Citrix I used to resolve it with the tool called Citrix director.
Used maintain a database and run query if needed and use to also add the new hires in the database and remove the terminated employees from it and also was creating a backup of his/her laptop and was sending the ticket to the FS Dispatch team in order to take the take the backup and collect user’s laptop.
Worked on ticketing tools like Remedy and Service Now.
Worked in a dispatch queue as well when any ticket was created as a dispatch for any purpose I was creating and contacting the dispatch team in order to inform them that the ticket has been created for the particular issue and then if any details needed I worked as a work flow co-ordinator to contact the employee and update the same details on the ticket.
I was also handling new hire and termination queue and also worked as an SME if any escalation happened I was the point of contact and user to resolve and avoid any further escalation for happen on a higher level.

1 2 3 4 … 45

it analyst Job Skills

For an it analyst position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Mining
Network Administration
Coding
Cybersecurity
Cloud Computing
Linux
Software Development
HTML
Java
JavaScript
SQL
System Administration
Data Structures
Algorithms
Web Development
Networking
Data Modeling
Python
C++
API Development.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your it analyst Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Chief It Analyst, Dell Technologies Round Rock, Texas

October 2016 – May 2022

Research and recommend innovative, and where possible automated approaches for system administration tasks
Develop and execute test plans to check the integrity and accuracy of applications and systems
Develop and maintain system security policies and procedures

Associate It Analyst, Dell Technologies Round Rock, Texas

May 2015 – September 2016

Design, develop, implement, and maintain technical solutions to business problems
Monitor system performance and capacity to ensure system availability and reliability
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes

Jr. It Analyst, Dell Technologies Round Rock, Texas

May 2014 – April 2015

Education

Carnegie Mellon University, Pittsburgh, Pennsylvania

Bachelor of Science in Information Systems Management, March, 2014

Skills

Public Speaking

Process Improvement

Presentation

Coaching

Coding

Algorithms

System Administration

JavaScript

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your it analyst Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

An experienced IT Analyst with a strong background in data analysis and problem solving. Proven track record of developing and implementing successful IT solutions to complex business challenges.

Employment history

Chief It Analyst, Dell Technologies Round Rock, Texas

July 2010 – Present

Establishd and maintaine regular written and in-person communicationss with technical and non-technical team memberss
Develope and executee test planss to check the integrity and accuracy of applicationss and systemss
Managee and coordinatee the installationn, configurationn, and testing of new products and services.

Associate It Analyst, Amazon Seattle, Washington

July 2009 – June 2010

Develp and maintain sytem securiy policies and procedues
Reasearch and recomend innvoative, and where possbile autmated aproaches for system adminstration tasks
Monitr system performace and capcity to ensure system availabilty and reliabilty

Jr. It Analyst, Accenture New York, New York

January 2009 – June 2009

Develp and maintain documentations on system configurations, mappin, process, and service records
Develop and implement IT policys and procedurs
Monitor systems performace and troubleshoot system hardwere, softwere, and operating and system managment systems

Education

University of Texas at Austin, Austin, Texas

Microsoft Certified Solutions Expert (MCSE), November, 2008

Skills

Risk Management

Self-Motivation

Documentation

Financial Management

SQL

API Development.

Data Structures

Python

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

it analyst Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an it analyst position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior It Analyst
HP
Palo Alto, California

Greetings HP Hiring Team

I am writing to express my interest in the Senior It Analyst role at HP. As an It Analyst with 9 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.

As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Cloud Computing to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.

I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.

Thank you for your time and consideration,
Cecil Walker
831-461-9200
[email protected]

Cecil Walker

CUSTOMIZE THIS COVER LETTER

Showcase your most significant accomplishments and qualifications with this cover letter.
Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters