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hotel reservationist: Resume Samples & Writing Guide

Kenny Ingram 982 Ridge Drive, Bradley, OK 73011
ingramkenny29@yahoo.com
855-777-3759

Employment history

Senior Hotel Reservationist, InterContinental Hotels Group Atlanta, Georgia
August 2019 – Present
  • Handle all customer billing and payment inquiries
  • Monitor customer feedback and respond to any issues
  • Provide excellent customer service at all times
Hotel Reservationist, Best Western Hotels & Resorts Phoenix, Arizona
January 2019 – July 2019
  • Cross-sell hotel services and amenities
  • Provide excellent customer service at all times
  • Coordinate with other departments to ensure customer satisfaction
Entry Level Hotel Reservationist, Hilton Hotels & Resorts McLean, Virginia
August 2017 – December 2018
  • Process guests’ reservations from the time of booking through to their departure
  • Monitor and adjust room rates as needed
  • Cross-sell hotel services and amenities

Education

Cornell University, Ithaca, New York
Customer Service, June, 2017

Skills

Reliability
Public Speaking
Decision Making
Presentation
Reservation Systems
Cash Handling
Tour Guide
Bookkeeping

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Karl Young 349 Hillside Drive, Brooksville, KY 41004
karlyoung@icloud.com
981-905-1778

Employment history

Chief Hotel Reservationist, Marriott International Bethesda, Maryland
July 2022 – Present
  • Cross-sell hotel services and amenities
  • Monitor and adjust room rates as needed
  • Monitor customer feedback and respond to any issues
Hotel Reservationist, Hyatt Hotels Corporation Chicago, Illinois
January 2022 – June 2022
  • Provide information on hotel facilities, services, and room rates
  • Create and maintain accurate records of reservations
  • Make recommendations for special promotions and packages
Entry Level Hotel Reservationist, Best Western Hotels & Resorts Phoenix, Arizona
June 2021 – December 2021
  • Respond promptly to customer inquiries and complaints
  • Cross-sell hotel services and amenities
  • Provide information on hotel facilities, services, and room rates

Education

University of South Carolina, Columbia, South Carolina
Hospitality Management, April, 2021

Skills

Planning
Public Speaking
Reliability
Adaptability
Scheduling
Customer Service
Credit Card Processing
Typing
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Bernie Davis 264 Pine St., Tedrow, OH 43567
davisbernie28@inbox.com
783-686-1758

Employment history

Chief Hotel Reservationist, InterContinental Hotels Group Atlanta, Georgia
February 2023 – Present
  • Keep up-to-date with industry trends and developments
  • Monitor and adjust room rates as needed
  • Cross-sell hotel services and amenities
Associate Hotel Reservationist, Red Lion Hotels Corporation Spokane, Washington
July 2022 – January 2023
  • Ensure all customer data is kept secure and confidential
  • Cross-sell hotel services and amenities
  • Handle all customer billing and payment inquiries
Junior Hotel Reservationist, Hyatt Hotels Corporation Chicago, Illinois
February 2021 – July 2022
  • Monitor customer feedback and respond to any issues
  • Monitor and adjust room rates as needed
  • Make recommendations for special promotions and packages

Education

University of Houston, Houston, Texas
Bachelor of Science in Hospitality Management, December, 2020

Skills

Mentoring
Documentation
Time Management
Teamwork
Telephone Skills
Data Analysis
POS Systems
Accounting
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Dale Turner 280 Hickory St., Marengo, WI 54855
daleturner67@yahoo.com
793-977-8852

Professional Summary

 A highly organized and detail-oriented professional with extensive experience in hotel reservations and hospitality. Possesses excellent customer service skills and the ability to effectively manage multiple tasks in a fast-paced environment. 

Employment history

Lead Hotel Reservationist, Accor Hotels Dallas, Texas
December 2013 – Present
  • Cross-sell hotel services and amenities
  • Provide information on hotel facilities, services, and room rates
  • Coordinate with other departments to ensure customer satisfaction
Associate Hotel Reservationist, Wyndham Hotels & Resorts Parsippany, New Jersey
June 2013 – November 2013
  • Make recommendations for special promotions and packages
  • Process guests’ reservations from the time of booking through to their departure
  • Ensure all customer data is kept secure and confidential
Entry Level Hotel Reservationist, Marriott International Bethesda, Maryland
June 2012 – May 2013
  • Create and maintain accurate records of reservations
  • Coordinate with other departments to ensure customer satisfaction
  • Perform daily audits to ensure accuracy of reservations

Education

Cornell University, Ithaca, New York
Hospitality Management, April, 2012

Skills

Social Media
Visualization
Adaptability
Reporting
Scheduling
POS Systems
Data Analysis
Telephone Skills
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Virginia Adams 522 Greenwood Drive, Brooklyn, NY 11218
virginia-adams@hotmail.com
819-714-2639

Professional Summary

 Highly organized and detail-oriented professional with extensive experience in the hospitality field. Proven success in managing hotel reservations, providing exceptional customer service and ensuring the smooth running of daily operations. 

Employment history

Chief Hotel Reservationist, Choice Hotels International Rockville, Maryland
September 2014 – Present
  • Respond promptly to customer inquiries and complaints
  • Handle all customer billing and payment inquiries
  • Maintain up-to-date information on room availability, rates, and special packages
Associate Hotel Reservationist, Choice Hotels International Rockville, Maryland
March 2013 – August 2014
  • Handle all customer billing and payment inquiries
  • Respond promptly to customer inquiries and complaints
  • Create and maintain accurate records of reservations
Junior Hotel Reservationist, Red Lion Hotels Corporation Spokane, Washington
March 2012 – February 2013
  • Coordinate with other departments to ensure customer satisfaction
  • Provide excellent customer service at all times
  • Create and maintain accurate records of reservations

Education

Pennsylvania State University, University Park, Pennsylvania
Tourism and Travel Management, January, 2012

Skills

Communication
Time Management
Research
Planning
POS Systems
Hospitality Management
Reservation Systems
Typing
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hotel reservationist Job Skills

For an hotel reservationist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Hospitality Management
  • Scheduling
  • Cash Handling
  • Inventory Management
  • Reservation Systems
  • Customer Service
  • Front Desk Operations
  • Hotel Booking
  • Hotel Management
  • POS Systems
  • Telephone Skills
  • Microsoft Office
  • Typing
  • Sales
  • Accounting
  • Bookkeeping
  • Credit Card Processing
  • Data Analysis
  • Multitasking
  • Tour Guide

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your hotel reservationist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Leonard Franklin 132 Sycamore St., Eagarville, IL 62069
leonardfranklin@hotmail.com
902-952-1846

Employment history

Lead Hotel Reservationist, Accor Hotels Dallas, Texas
December 2020 – May 2022
  • Handle all customer billing and payment inquiries
  • Monitor customer feedback and respond to any issues
  • Provide excellent customer service at all times
Hotel Reservationist, Wyndham Hotels & Resorts Parsippany, New Jersey
December 2019 – November 2020
  • Keep up-to-date with industry trends and developments
  • Cross-sell hotel services and amenities
  • Make recommendations for special promotions and packages
Entry Level Hotel Reservationist, Best Western Hotels & Resorts Phoenix, Arizona
December 2018 – November 2019

    Education

    San Diego State University, San Diego, California
    Event Planning, October, 2018

    Skills

    Interpersonal
    Data Analysis
    Troubleshooting
    Innovation
    Typing
    Data Analysis
    Hotel Management
    Bookkeeping

    Unexplained Year Gaps and Missing Job Experiences are a No-no

    Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

    Key Insights
    • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
    • Use the gap to talk about positive attributes or additional skills you've learned.
    • Be honest and straightforward about the gap and explain it using a professional summary.

    How to Optimize Your hotel reservationist Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Vincent Jackson 243 Pleasantview Drive, Cohasset, MN 55721

    Professional Summary

     Highly motivated and customer service-oriented Hotel Reservationist with extensive experience in the hospitality industry. Proven ability to efficiently manage customer inquiries and reservations to ensure a positive guest experience. 

    Employment history

    Lead Hotel Reservationist, Marriott International Bethesda, Maryland
    April 2012 – Present
    • Perform daily audits too ensue accuracy of reservations
    • Process guest's reservations from the time of booking thru to they're departure
    • Make recomendations for special promotions and packages
    Hotel Reservationist, Wyndham Hotels & Resorts Parsippany, New Jersey
    April 2011 – March 2012
    • Cross-sell hotel services and amenitie's
    • Respond promply to customer inquirie's and complaint's
    • Co-ordinate with other department's to ensure customer satisfaction.
    Junior Hotel Reservationist, Best Western Hotels & Resorts Phoenix, Arizona
    November 2009 – March 2011
    • Moniter customer feedback and respnd to any isues
    • Cross-sell hotel servcies and ammenities
    • Provide infomration on hotel facilties, servcies, and room rates

    Education

    University of Nevada, Las Vegas, Nevada
    Doctor of Philosophy in Hospitality Management, September, 2009
    University of Nevada, Las Vegas, Nevada
    Bachelor of Science in Tourism and Travel Management, September, 2005

    Skills

    Collaboration
    Business Acumen
    Flexibility
    Risk Management
    Cash Handling
    Telephone Skills
    Typing
    Hotel Booking

    Avoid Spelling Mistakes and Include your Contact Information

    Missing contact information prevents recruiters from understanding you're the best fit for the position.

    Key Insights
    • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
    • Make sure to use a professional email address as part of your contact information.
    • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

    hotel reservationist Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an hotel reservationist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Kenny
    Ingram     ingramkenny29@yahoo.com
    855-777-3759
    982 Ridge Drive, Bradley, OK
    73011

    Senior Hotel Reservationist
    InterContinental Hotels Group
    Atlanta, Georgia

    Dear Hiring Committee


    I am a highly motivated and experienced Hotel Reservationist with 6 years of experience in Hospitality. I am excited to apply for the Senior Hotel Reservationist position at InterContinental Hotels Group, where I am confident that I can contribute to your organization's success.


    Throughout my life, I have been passionate about Hotel Management and have pursued opportunities to make a difference in this field. My experience in various areas, not just in Hospitality, has given me the opportunity to develop my skills in Reliability and Public Speaking, which I am excited to apply to the role at InterContinental Hotels Group. I am eager to work with a team that shares my values and to help your organization achieve its well determined goals.


    I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.


    Thank you for your time,
    Kenny Ingram
    855-777-3759
    ingramkenny29@yahoo.com

    Kenny Ingram






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