5 Amazing general manager Resume Examples (Updated 2023) + Skills & Job Descriptions

As a general manager, you bridge the gap between customers and employees, using your skills and experience to take great care of both. You manage business operations, create profit-and-loss statements, keep a close eye on food production, and monitor inventory. To better manage your job prospects, you must have a strong general manager resume that delivers everything recruiters want (and need) to see. You may already have some experience looking over resumes. If so, then you know how little time you have to see if candidates know how to sell their abilities and experience. You must have demonstrative metrics, key phrases, and customized skills on your resume specially tailored for every employer. Managers who recently earned their first position and those with generous experience all recognize the hardship involved with composing a satisfying document. Let us help you book face-to-face meetings with our professional resume sample. We also feature templates and resume-writing advice. Upgrade your submission and land your desired position.

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general manager: Resume Samples & Writing Guide

Employment history

Senior General Manager, Ernst & Young New York City, New York

March 2020 – Present

Ensuring the quality of products and services
Analyzing financial data and preparing budgets
Analyzing market trends and competition

General Manager, PwC New York City, New York

March 2019 – February 2020

Managing staff, including hiring, training, and evaluating employees
Developing and implementing business strategies, plans, and procedures
Establishing and maintaining relationships with customers and vendors

Junior General Manager, KPMG New York City, New York

October 2017 – March 2019

Generating reports and presenting results to executive management
Establishing and maintaining financial and administrative controls
Overseeing daily operations and ensuring compliance with regulations and standards

Education

Stanford Graduate School of Business, Stanford, California

Bachelor of Science in Human Resources Management, August, 2017

Skills

Risk Management

Critical Thinking

Conflict Resolution

Customer Service

Project Management

Presentation

Business Acumen

Risk Management

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Employment history

Senior General Manager, Ernst & Young New York City, New York

May 2021 – Present

Identifying and resolving operational problems
Managing staff, including hiring, training, and evaluating employees
Analyzing market trends and competition

Associate General Manager, Oracle Redwood Shores, California

November 2019 – April 2021

Developing and executing strategic plans
Setting organizational goals, objectives, and work standards
Establishing and maintaining financial and administrative controls

Jr. General Manager, McKinsey & Company New York City, New York

May 2019 – October 2019

Managing staff, including hiring, training, and evaluating employees
Developing and executing strategic plans
Ensuring the quality of products and services

Education

University of Chicago Booth School of Business, Chicago, Illinois

Doctor of Arts in Business Analytics, March, 2019

University of Chicago Booth School of Business, Chicago, Illinois

Bachelor of Science in Accounting, March, 2015

Skills

Presentation

Coaching

Stress Management

Creativity

Computer Literacy

Quality Assurance

Process Improvement

Presentation

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Employment history

Senior General Manager, PwC New York City, New York

July 2018 – Present

Identifying and resolving operational problems
Analyzing market trends and competition
Ensuring the quality of products and services

General Manager, Accenture Chicago, Illinois

December 2017 – June 2018

Analyzing market trends and competition
Establishing and maintaining financial and administrative controls
Identifying and resolving operational problems

Entry Level General Manager, Bain & Company Boston, Massachusetts

July 2016 – November 2017

Overseeing daily operations and ensuring compliance with regulations and standards
Developing and implementing marketing and sales plans
Identifying and resolving operational problems

Education

Yale School of Management, New Haven, Connecticut

Master of Science in Accounting, May, 2016

Yale School of Management, New Haven, Connecticut

Bachelor of Arts in Business Economics, May, 2012

Skills

Customer Service

Professionalism

Reporting

Strategic Thinking

Business Acumen

Social Media

Innovation

Troubleshooting

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Employment history

Lead General Manager, Microsoft Redmond, Washington

July 2018 – Present

Setting organizational goals, objectives, and work standards
Managing staff, including hiring, training, and evaluating employees
Overseeing daily operations and ensuring compliance with regulations and standards

Associate General Manager, Oracle Redwood Shores, California

July 2017 – June 2018

Establishing and maintaining relationships with customers and vendors
Managing staff, including hiring, training, and evaluating employees
Developing and executing strategic plans

Junior General Manager, Deloitte New York City, New York

January 2016 – June 2017

Analyzing market trends and competition
Generating reports and presenting results to executive management
Ensuring the quality of products and services

Education

University of Michigan Ross School of Business, Ann Arbor, Michigan

Master of Science in Business Management, December, 2015

University of Michigan Ross School of Business, Ann Arbor, Michigan

Bachelor of Arts in Business Analytics, December, 2011

Skills

Organization

Documentation

Communication

Database Management

Quality Assurance

Strategic Thinking

Reporting

Process Improvement

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Professional Summary

A highly motivated and results-oriented General Manager with a proven track record of success in business management. Proven ability to develop and implement strategies that drive growth and profitability.

Employment history

Lead General Manager, Oracle Redwood Shores, California

October 2010 – Present

Developing and implementing business strategies, plans, and procedures
Ensuring the quality of products and services
Generating reports and presenting results to executive management

General Manager, Bain & Company Boston, Massachusetts

April 2009 – September 2010

Ensuring the quality of products and services
Overseeing daily operations and ensuring compliance with regulations and standards
Developing and executing strategic plans

Jr. General Manager, Deloitte New York City, New York

November 2007 – March 2009

Analyzing market trends and competition
Overseeing daily operations and ensuring compliance with regulations and standards
Managing staff, including hiring, training, and evaluating employees

Education

University of Pennsylvania, Philadelphia, Pennsylvania

Bachelor of Science in Business Management, September, 2007

Skills

Documentation

Flexibility

Written Communication

Reporting

Presentation

Strategic Thinking

Documentation

Process Improvement

Use This general manager Resume Template

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general manager Job Descriptions; Explained

If you're applying for an general manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

101

general manager

Led comprehensive salon tours for new members.
Followed the pre-assigned opening and closing procedures.
Maintained the front desk workstation by keeping it clean and free of personal items.
Performed custom airbrush tans.
Educated clients on memberships and products.
Hit salon’s sale goals.
Trained new staff on front desk and custom airbrush.

102

general manager

Desk Deals and help to close customers
Assist the Finance Dept. get approvals and optimize store profits
Go over customer follow up with the sales staff
Maintain the inventory and pricing to keep constant turn with low days in stock
Maintain a positive web presence for the store
Maintain all web advertising (Cargurus, Autotrader, Craigslist ect…)

103

general manager

Achieve sales, gross profit and profit sharing goals through the recruitment, development, training, coaching, evaluation and management of the team.
Determine targeted customer account potential, establish sales goals for those accounts, and hold salespeople accountable for achieving those goals.
Achieve upper quartile performance in these key indicators – Gross Profit %, Net Salaries Ratio, Occupancy Ratio, Return on Investment, Gross Profit per Employee, and Profit Sharing per Employee.
Analyze available financial reports and information, implementing appropriate strategies to increase sales and margins, improve productivity, and manage expenses and assets.
Ensure we meet or exceed the service expectations demanded by each customer group.
Build relationships in the community to understand the marketplace, increase market share and identify new markets.
Conduct all business in accordance with Company policy and procedures.

104

general manager

Cultivate a customer- focused environment by greeting and responding to all customers.
Engage with customers in a sincere and friendly manner.
Follow merchandising guidelines to present visually appealing displays
Respond to customers questions and requests in a prompt and efficient manner.
Communicate clear expectations and goals with other team members.
Resolve all customer complaints in a professional manner while prioritizing customer satisfaction.
Recommend merchandise and food to customers based on their needs and preferences.

105

general manager

Maintain and insist upon a safe working environment in accordance with Company policy and procedures.
Safeguard and maintain all Profit Center assets – buildings, fleet, equipment, inventory and receivables.
Operate the Square cash register system with iPad.
Count down the money after every shift.

1 … 19 20 21 22 23 … 141

general manager Job Skills

For an general manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Analysis
Project Management
Customer Service
Presentation
Computer Literacy
Technical Writing
Quality Assurance
Strategic Thinking
Business Acumen
Process Improvement
Risk Management
Database Management
Troubleshooting
Social Media
Financial Management
Visualization
Reporting
Training
Innovation
Documentation

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your general manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead General Manager, Oracle Redwood Shores, California

September 2012 – May 2022

Identifying and resolving operational problems
Analyzing financial data and preparing budgets
Monitoring and controlling expenses

Associate General Manager, McKinsey & Company New York City, New York

March 2011 – August 2012

Setting organizational goals, objectives, and work standards
Monitoring and controlling expenses
Analyzing financial data and preparing budgets

Entry Level General Manager, Oracle Redwood Shores, California

September 2010 – February 2011

Education

University of Chicago Booth School of Business, Chicago, Illinois

Strategic Planning Certificate, July, 2010

Skills

Analytical

Computer Literacy

Professionalism

Flexibility

Social Media

Process Improvement

Training

Innovation

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your general manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Lead General Manager, Ernst & Young New York City, New York

April 2016 – Present

Overseeing daily operations and ensurin compliance with regulations and standards
Identifying and resolving operational problem's
Monitoring and controllin expenses.

General Manager, Bain & Company Boston, Massachusetts

October 2014 – March 2016

Establishing and maintaining relationships with customers and vendors
Establishing and maintainin financial and administrative controls
Analysing financial data and preparing budgets

Entry Level General Manager, PwC New York City, New York

April 2014 – October 2014

Establishing and maintaininng financial and administrative controlls
Monitorring and controllling expenses
Developing and implementting marketing and sales planss

Education

Columbia Business School, New York, New York

Bachelor of Science in Business Economics, February, 2014

Skills

Negotiation

Flexibility

Data Analysis

Documentation

Visualization

Reporting

Troubleshooting

Innovation

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

general manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an general manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior General Manager
Deloitte
New York City, New York

To the respected Deloitte Recruitment Team

As a General Manager with a proven track record of success in Business Management, I am excited to apply for the Senior General Manager position at Deloitte. I believe that my skills and expertise would make a valuable contribution to your team.

As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Risk Management and Critical Thinking that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Business Management to the role and contribute to your organization's success.

Thank you for considering my application for the Senior General Manager position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.

Respectfully,
Gus Martin
780-628-9451
[email protected]

Gus Martin

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