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dispatch supervisor: Resume Samples & Writing Guide

Lou Nelson 98 Millwood Drive, Myton, UT 84052
lounelson97@hotmail.com
702-337-1398

Professional Summary

 Experienced and results-driven Dispatch Supervisor with a proven track record of successfully managing logistics and supply chain operations. Proven ability to consistently meet and exceed customer satisfaction goals. 

Employment history

Senior Dispatch Supervisor, Werner Enterprises Omaha, Nebraska
May 2010 – Present
  • Develop and maintain strong relationships with carriers and vendors
  • Manage the dispatch team, including recruiting, training, and evaluating performance
  • Resolve customer complaints and inquiries in a timely and professional manner
Dispatch Supervisor, XPO Logistics Greenwich, Connecticut
December 2008 – April 2010
  • Prepare and submit reports to management
  • Develop and implement operational processes and procedures to ensure efficient and effective delivery of products
  • Resolve customer complaints and inquiries in a timely and professional manner
Jr. Dispatch Supervisor, Amazon Seattle, Washington
May 2008 – November 2008
  • Coordinate and oversee the scheduling and routing of shipments
  • Negotiate rates and service levels with carriers
  • Prepare and submit reports to management

Education

University of Texas at Austin, Austin, Texas
Logistics and Distribution, April, 2008

Skills

Creativity
Teamwork
Reporting
Visualization
Compliance
Fleet Management
Inventory Management
Carrier Relations

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Ted Parker 726 Woodview Drive, North Patchogue, NY 11772
parker-ted@yandex.com
966-461-2205

Employment history

Jr. Dispatch Supervisor, DHL Bonita Springs, Florida
April 2022 – February 2023
  • Manage the dispatch team, including recruiting, training, and evaluating performance
  • Monitor and analyze performance metrics to ensure operational efficiency
  • Monitor and manage the dispatch budget

Education

Michigan State University, East Lansing, Michigan
M.S. in Logistics and Operations, March, 2022
Michigan State University, East Lansing, Michigan
B.S. in Business Logistics, March, 2018

Skills

Negotiation
Data Analysis
Documentation
Public Speaking
Data Entry
Load Planning
Distribution Management
Hazardous Material Handling
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Zack Davis 15 Pleasant Valley Drive, Harrisville, MI 48740
daviszack60@mail.com
949-455-5457

Professional Summary

 Highly experienced Dispatch Supervisor with a proven track record of success in the Logistics & Supply Chain field. Expertise in overseeing the daily operations of a dispatch team to ensure the timely and accurate delivery of goods. 

Employment history

Chief Dispatch Supervisor, C.H. Robinson Eden Prairie, Minnesota
August 2010 – Present
  • Resolve customer complaints and inquiries in a timely and professional manner
  • Develop and maintain strong relationships with carriers and vendors
  • Monitor the performance of the dispatch team in meeting customer service objectives
Dispatch Supervisor, Ryder Miami, Florida
February 2010 – July 2010
  • Manage the dispatch team, including recruiting, training, and evaluating performance
  • Develop and implement operational processes and procedures to ensure efficient and effective delivery of products
  • Lead and motivate the dispatch team to achieve goals
Jr. Dispatch Supervisor, FedEx Memphis, Tennessee
February 2009 – January 2010
  • Monitor the performance of the dispatch team in meeting customer service objectives
  • Develop and maintain strong relationships with carriers and vendors
  • Analyze and assess existing operations to identify opportunities for improvement

Education

University of Maryland, College Park, Maryland
M.S. in Logistics and Warehousing, December, 2008
University of Maryland, College Park, Maryland
B.S. in Logistics and Supply Chain Management, December, 2004

Skills

Quality Assurance
Organization
Critical Thinking
Documentation
Scheduling
Data Entry
Distribution Management
Hazardous Material Handling
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Henry Bailey 560 Alderwood Drive, Cuthbert, GA 39840
baileyhenry@icloud.com
843-900-4746

Employment history

Senior Dispatch Supervisor, XPO Logistics Greenwich, Connecticut
May 2017 – Present
  • Coordinate and oversee the scheduling and routing of shipments
  • Analyze and assess existing operations to identify opportunities for improvement
  • Monitor and manage the dispatch budget
Associate Dispatch Supervisor, XPO Logistics Greenwich, Connecticut
October 2016 – April 2017
  • Resolve customer complaints and inquiries in a timely and professional manner
  • Develop and maintain strong relationships with customers, carriers, and other stakeholders
  • Prepare and submit reports to management
Jr. Dispatch Supervisor, Ryder Miami, Florida
October 2015 – September 2016
  • Lead and motivate the dispatch team to achieve goals
  • Monitor and manage the dispatch budget
  • Monitor and analyze performance metrics to ensure operational efficiency

Education

University of Southern California, Los Angeles, California
Ph.D. in Supply Chain Management, September, 2015
University of Southern California, Los Angeles, California
B.A. in Logistics and Warehousing, September, 2011

Skills

Process Improvement
Social Media
Business Acumen
Listening
LTL/FTL Shipping
Carrier Relations
Warehouse Management
Load Planning
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Earl Long 281 Mountainview Drive, Sheridan, TX 77475
earllong@zoho.com
610-585-6834

Employment history

Chief Dispatch Supervisor, C.H. Robinson Eden Prairie, Minnesota
April 2019 – Present
  • Monitor the performance of the dispatch team in meeting customer service objectives
  • Develop and maintain strong relationships with carriers and vendors
  • Monitor and analyze performance metrics to ensure operational efficiency
Dispatch Supervisor, FedEx Memphis, Tennessee
September 2018 – March 2019
  • Develop and maintain strong relationships with carriers and vendors
  • Resolve customer complaints and inquiries in a timely and professional manner
  • Manage the dispatch team, including recruiting, training, and evaluating performance
Entry Level Dispatch Supervisor, DHL Bonita Springs, Florida
October 2017 – September 2018
  • Prepare and submit reports to management
  • Track and monitor the progress of shipments
  • Ensure compliance with all applicable laws and regulations

Education

University of Texas at Austin, Austin, Texas
M.S. in Business Logistics, August, 2017
University of Texas at Austin, Austin, Texas
B.S. in Business Logistics, August, 2013

Skills

Stress Management
Listening
Innovation
Documentation
Fleet Management
Route Optimization
Inventory Management
Data Entry
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dispatch supervisor Job Descriptions; Explained

If you're applying for an dispatch supervisor position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

dispatch supervisor

  • Directed all dispatching, routing and tracking of 9 fleet vehicles
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets
  • Double-checked cargo inventories and documentation for accuracy
  • Maintained accurate records , including materials weights, bill amounts and identified variances
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day 
2

dispatch supervisor

  • Contact customers to persuade them to purchase cement.
  • Direct and coordinate activities involving sales of cement and related products.
  • Plan and direct staffing,performance evaluations to develop and control sales and service programs.
  • Direct clerical staff to keep records of correspondence.
  • Direct, coordinate, and review activities in sales,service accounting and record keeping.
3

dispatch supervisor

  • Take delivery of goods & supplies.
  • Check for damaged or missing items.
  • Store goods appropriately.
  • Pick & pack orders for dispatch.
  • Loading goods for dispatch.
  • Operate in a safe manner complying with all health, safety & environmental requirements to ensure own safety of others. Keep areas of work clean and tidy to ensure operational efficiency.
4

dispatch supervisor

  •  Responsible for supervising 20 employees over 3 shifts. 
  • Negotiate and arrange roadside service for freight companies. 
  • Review Claims to approve/deny payment based on eligibility and utilization. 
  • Network within existing customers and vendor to find and attract new business 
5

dispatch supervisor

  • Organizes item orders by editing for price, promotions, weight compliance.
  •  Effectively communicate with customers on a regular basis regarding core transportation issues impacting the customer and the effectiveness and efficiency of the fleet. 
  • Arranges shipments by checking stock to determine inventory levels; anticipating delivery requirements; placing and expediting orders.
  •  Work with hourly paid drivers to make sure productivity is commensurate with hours worked 
  • Ships items by examining items, destination, route, rate, delivery time; ordering carriers.
  • Verifies items shipped by matching bills of lading; reconciling quantities; noting discrepancies.
  • Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.
1 2

dispatch supervisor Job Skills

For an dispatch supervisor position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Dispatching
  • Logistics
  • Supply Chain Management
  • Route Optimization
  • Inventory Management
  • Scheduling
  • Forecasting
  • Fleet Management
  • Warehouse Management
  • Distribution Management
  • Load Planning
  • Compliance
  • Freight Management
  • Logistics Operations
  • Carrier Relations
  • Hazardous Material Handling
  • LTL/FTL Shipping
  • Transportation Management
  • Data Entry
  • Logistics Software.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your dispatch supervisor Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Quentin Smith 571 Hickory Hill Avenue, Amherst, VA 24521
smith.quentin@yahoo.com
718-874-3237

Employment history

Lead Dispatch Supervisor, XPO Logistics Greenwich, Connecticut
November 2022 – May 2022
  • Manage the dispatch team, including recruiting, training, and evaluating performance
  • Develop and implement operational processes and procedures to ensure efficient and effective delivery of products
  • Coordinate and oversee the scheduling and routing of shipments
Associate Dispatch Supervisor, FedEx Memphis, Tennessee
May 2021 – October 2022
  • Manage the dispatch team, including recruiting, training, and evaluating performance
  • Prepare and submit reports to management
  • Ensure compliance with all applicable laws and regulations
Entry Level Dispatch Supervisor, Ryder Miami, Florida
May 2020 – April 2021

    Education

    University of Washington, Seattle, Washington
    Logistics and Distribution, April, 2020

    Skills

    Documentation
    Leadership
    Strategic Thinking
    Attention to Detail
    Route Optimization
    Logistics Software.
    Data Entry
    Transportation Management

    Unexplained Year Gaps and Missing Job Experiences are a No-no

    Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

    Key Insights
    • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
    • Use the gap to talk about positive attributes or additional skills you've learned.
    • Be honest and straightforward about the gap and explain it using a professional summary.

    How to Optimize Your dispatch supervisor Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Owen Benson 958 Valley View Drive, Trafford, PA 15085

    Employment history

    Senior Dispatch Supervisor, Schneider Green Bay, Wisconsin
    November 2015 – Present
    • Develp and implement operational processs and procedurs to ensure efficent and effectiv delivery of productts
    • Negotiate ratees and service levels with carrierss
    • Coordinatee and oversee the schedulingg and routing of shipmentts
    Associate Dispatch Supervisor, J.B. Hunt Lowell, Arkansas
    May 2014 – October 2015
    • Leadd and motivatee the dispatch team to achivee goalls
    • Co-ordinate and over-see the scheduling and routting of shippments
    • Monitorr and analyse performancee metrics to ensuee operational efficiency.
    Jr. Dispatch Supervisor, J.B. Hunt Lowell, Arkansas
    November 2013 – April 2014
    • Co-ordinate and over-see the schedualing and routing of shipments
    • Manage the dispatch team, includin recruitin, trainin, and evaluatin performance
    • Negociat rates and service levels with carriers.

    Education

    University of Wisconsin, Madison, Wisconsin
    B.A. in International Logistics, September, 2013

    Skills

    Reporting
    Collaboration
    Conflict Resolution
    Negotiation
    Scheduling
    Data Entry
    Logistics
    Dispatching

    Avoid Spelling Mistakes and Include your Contact Information

    Missing contact information prevents recruiters from understanding you're the best fit for the position.

    Key Insights
    • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
    • Make sure to use a professional email address as part of your contact information.
    • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

    dispatch supervisor Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an dispatch supervisor position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Lou
    Nelson     lounelson97@hotmail.com
    702-337-1398
    98 Millwood Drive, Myton, UT
    84052

    Senior Dispatch Supervisor
    Amazon
    Seattle, Washington

    Greetings Amazon Hiring Team


    I am writing to express my interest in the Senior Dispatch Supervisor role at Amazon. As a Dispatch Supervisor with 15 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.


    As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Strategic Planning to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.


    I appreciate the opportunity to apply for the Senior Dispatch Supervisor position. I am confident that I can make a valuable contribution to your organization and that together there is no challenge that we cannot overcome. I will be waiting, hopeful for what the future will bring.


    Your time is appreciated,
    Lou Nelson
    702-337-1398
    lounelson97@hotmail.com

    Lou Nelson






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