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director of sales operations: Resume Samples & Writing Guide

Owen Franklin

436 Valley Drive, Lewisburg, OH 45338
[email protected]
756-921-6528

Professional Summary

 A highly experienced Director of Sales Operations with a proven track record of success in driving sales growth and improving operational efficiency. A natural leader, adept at developing and executing strategies that maximize sales and optimize operations. 

Employment history

Senior Director Of Sales Operations, Lexmark Lexington, Kentucky
May 2010 – Present
  • Create and manage sales incentive plans and programs
  • Develop and implement sales operations strategies and processes to drive sales performance
  • Analyze sales performance data and develop insights to inform strategic decision making
Associate Director Of Sales Operations, HP Palo Alto, California
October 2009 – April 2010
  • Create and manage sales incentive plans and programs
  • Lead cross-functional teams to develop and implement new sales initiatives
  • Develop and maintain relationships with key stakeholders
Jr. Director Of Sales Operations, IBM Armonk, New York
May 2008 – September 2009
  • Manage sales operations budget, forecasting, and reporting
  • Develop and maintain relationships with key stakeholders
  • Establish and maintain sales operations KPIs and metrics to measure performance

Education

University of Florida, Gainesville, Florida
Doctor of Philosophy in Finance, March, 2008
University of Florida, Gainesville, Florida
Bachelor of Science in Finance, March, 2004

Skills

Project Management
Negotiation
Self-Motivation
Risk Management
Process Improvement
Quality Assurance
Supervisory
Customer Service

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Luke Hawkins

370 Sunset Drive, Hastings, OK 73548
[email protected]
830-267-6495

Employment history

Senior Director Of Sales Operations, Dell Round Rock, Texas
June 2017 – Present
  • Collaborate with marketing and product teams to develop sales strategies
  • Provide strategic guidance and support to sales teams
  • Manage customer relationships and ensure customer satisfaction
Director Of Sales Operations, Xerox Norwalk, Connecticut
November 2016 – May 2017
  • Analyze sales performance data and develop insights to inform strategic decision making
  • Establish and maintain sales operations KPIs and metrics to measure performance
  • Identify and evaluate new sales technology solutions
Jr. Director Of Sales Operations, Microsoft Redmond, Washington
June 2015 – October 2016
  • Create and manage sales incentive plans and programs
  • Lead cross-functional teams to develop and implement new sales initiatives
  • Manage customer relationships and ensure customer satisfaction

Education

University of Michigan, Ann Arbor, Michigan
Master of Science in Computer Science, April, 2015
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Sales, April, 2011

Skills

Mentoring
Quality Assurance
Financial Management
Emotional Intelligence
Quality Assurance
Social Media
Database Management
Presentation

Zack Davis

531 Greenwood Avenue, Norwood, GA 30821
[email protected]
943-708-7985

Employment history

Lead Director Of Sales Operations, IBM Armonk, New York
December 2016 – Present
  • Provide strategic guidance and support to sales teams
  • Establish and maintain sales operations KPIs and metrics to measure performance
  • Manage customer relationships and ensure customer satisfaction
Director Of Sales Operations, Microsoft Redmond, Washington
December 2015 – November 2016
  • Develop and implement sales operations strategies and processes to drive sales performance
  • Create and manage sales incentive plans and programs
  • Develop and manage sales reporting systems and dashboards
Jr. Director Of Sales Operations, SAP Newton, Massachusetts
June 2015 – November 2015
  • Create and manage sales incentive plans and programs
  • Develop and manage sales reporting systems and dashboards
  • Analyze sales performance data and develop insights to inform strategic decision making

Education

University of Wisconsin, Madison, Wisconsin
Doctor of Philosophy in Finance, April, 2015
University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Business Administration, April, 2011

Skills

Adaptability
Project Management
Emotional Intelligence
Networking
Presentation
Relationship Management
Financial Management
Supervisory

Charles Smith

967 Highland Drive, Hopewell, IL 61565
[email protected]
863-337-5932

Professional Summary

 Dynamic and results-driven sales operations professional with comprehensive experience in sales and operations management. Proven ability to develop and implement effective sales strategies and processes to maximize revenue and improve customer satisfaction. 

Employment history

Chief Director Of Sales Operations, Salesforce San Francisco, California
October 2010 – Present
  • Develop and manage sales reporting systems and dashboards
  • Develop and implement sales operations strategies and processes to drive sales performance
  • Manage sales operations budget, forecasting, and reporting
Associate Director Of Sales Operations, Microsoft Redmond, Washington
March 2010 – September 2010
  • Analyze sales performance data and develop insights to inform strategic decision making
  • Provide strategic guidance and support to sales teams
  • Develop and implement sales operations strategies and processes to drive sales performance
Jr. Director Of Sales Operations, Microsoft Redmond, Washington
September 2009 – February 2010
  • Design and implement sales training programs
  • Analyze sales performance data and develop insights to inform strategic decision making
  • Establish and maintain sales operations KPIs and metrics to measure performance

Education

University of Illinois, Champaign, Illinois
Bachelor of Science in Business Administration, July, 2009

Skills

Documentation
Accounting
Problem Solving
Communication
Presentation
Customer Service
Process Improvement
Innovation

Barry Long

663 Alderwood Drive, South Lansing, NY 14882
[email protected]
765-192-3710

Employment history

Chief Director Of Sales Operations, Salesforce San Francisco, California
February 2019 – Present
  • Optimize sales operations processes and workflows
  • Lead cross-functional teams to develop and implement new sales initiatives
  • Develop and implement sales operations strategies and processes to drive sales performance
Director Of Sales Operations, Microsoft Redmond, Washington
February 2018 – January 2019
  • Develop and manage sales reporting systems and dashboards
  • Analyze sales performance data and develop insights to inform strategic decision making
  • Lead cross-functional teams to develop and implement new sales initiatives
Jr. Director Of Sales Operations, Dell Round Rock, Texas
August 2017 – January 2018
  • Analyze sales performance data and develop insights to inform strategic decision making
  • Lead cross-functional teams to develop and implement new sales initiatives
  • Identify and evaluate new sales technology solutions

Education

University of Illinois, Champaign, Illinois
Strategic Selling Certificate, June, 2017

Skills

Flexibility
Strategic Thinking
Problem Solving
Business Acumen
Data Analysis
Visualization
Process Improvement
Relationship Management

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director of sales operations Job Skills

For an director of sales operations position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Relationship Management

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your director of sales operations Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Jeff Jackson

826 Hillcrest Drive, Stewart, MN 55385

Employment history

Senior Director Of Sales Operations, HP Palo Alto, California
January 2017 – May 2022
  • Manage sales operations budget, forecasting, and reporting
  • Monitor and analyze competitive landscape and market trends
  • Optimize sales operations processes and workflows
Director Of Sales Operations, IBM Armonk, New York
July 2016 – December 2016
  • Collaborate with marketing and product teams to develop sales strategies
  • Develop and maintain relationships with key stakeholders
  • Manage customer relationships and ensure customer satisfaction
Jr. Director Of Sales Operations, Microsoft Redmond, Washington
July 2015 – June 2016
  • Create and manage sales incentive plans and programs
  • Identify and evaluate new sales technology solutions
  • Optimize sales operations processes and workflows

Education

University of Michigan, Ann Arbor, Michigan
Bachelor of Arts in Economics, May, 2015

Skills

Troubleshooting
Customer Service
Leadership
Written Communication
Data Analysis
Business Acumen
Troubleshooting
Social Media

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your director of sales operations Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Ike Nelson

327 Summerwood Drive, Avon, UT 84328
[email protected]
661-342-7566

Employment history

Jr. Director Of Sales Operations, IBM Armonk, New York
August 2021 – May 2022
  • "I went to the store and bought some apples""
  • I went too the store and bought some apples.

Education

University of Wisconsin, Madison, Wisconsin
Negotiation Certificate, June, 2021

Skills

Business Acumen
Database Management
Adaptability
Communication
Reporting
Innovation
Training
Database Management

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

director of sales operations Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an director of sales operations position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Owen
Franklin

[email protected]
756-921-6528
436 Valley Drive, Lewisburg, OH
45338

Senior Director Of Sales Operations
Oracle
Redwood City, California

To Whom It May Concern


I am excited to apply for the Senior Director Of Sales Operations role at Oracle. As a highly skilled Director Of Sales Operations, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.


Throughout my life, I have been passionate about Cross-Selling and have pursued opportunities to make a difference in this field. My experience in various areas, not just in Sales, has given me the opportunity to develop my skills in Project Management and Negotiation, which I am excited to apply to the role at Oracle. I am eager to work with a team that shares my values and to help your organization achieve its well determined goals.


I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.


Looking forward to hearing from you,
Owen Franklin
756-921-6528
[email protected]

Owen Franklin






Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.