5 Amazing client services Resume Examples (Updated 2023) + Skills & Job Descriptions

When you're looking for your next great client services job, you need to show hiring officials that you have the interpersonal and problem-solving skills to be an outstanding representative for their company. That means you need a resume that not only highlights your education and work experience but also showcases your high-impact soft skills, like your communication and listening talents. So let our expert tips and professional insights help you write a client services resume that gets attention. Whether your resume goes straight to a hiring official or is first reviewed by an automated applicant tracking system, it needs the right information, keywords, and format to send your message clearly and quickly. Reviewers may just have a few minutes to spend on each application, and even the strongest qualifications can get overlooked if they're buried in unnecessary details. Our resume sample and other resources help you find the right balance between too much and too little information and show potential employers why you're just the person they need.

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client services: Resume Samples & Writing Guide

Employment history

Senior Client Services, Ernst & Young New York City, New York

July 2014 – Present

Handle client inquiries and resolve client issues
Maintain accurate records of client interactions
Negotiate contracts and agreements with clients

Associate Client Services, Ernst & Young New York City, New York

January 2014 – June 2014

Develop client-focused marketing materials
Monitor client accounts and provide timely updates
Develop and execute client engagement plans

Junior Client Services, Deloitte New York City, New York

June 2013 – December 2013

Develop and maintain strong client partnerships
Develop client-focused marketing materials
Handle client inquiries and resolve client issues

Education

University of California, Los Angeles Anderson School of Management, California

Master of Science in Accounting, April, 2013

University of California, Los Angeles Anderson School of Management, California

Bachelor of Arts in Business Economics, May, 2009

Skills

Accounting

Relationship Management.

Data Analysis

Public Speaking

['Client Services', 'Business Management', 'Social Media']

['Client Services', 'Business Management', 'Financial Management']

['Client Services', 'Business Management', 'Presentation']

['Client Services', 'Business Management', 'Project Management']

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Professional Summary

Highly motivated and experienced Client Services professional with a proven track record of providing exceptional customer service in the Business Management field. Adept at identifying customer needs and utilizing creative problem-solving skills to deliver successful solutions.

Employment history

Chief Client Services, Oracle Redwood Shores, California

April 2013 – Present

Monitor client accounts and provide timely updates
Develop and maintain strong client partnerships
Negotiate contracts and agreements with clients

Client Services, Bain & Company Boston, Massachusetts

October 2011 – March 2013

Maintain accurate records of client interactions
Negotiate contracts and agreements with clients
Monitor industry trends and recommend strategies

Junior Client Services, Accenture Chicago, Illinois

April 2011 – September 2011

Develop client-focused marketing materials
Handle client inquiries and resolve client issues
Monitor client accounts and provide timely updates

Education

Harvard Business School, Boston, Massachusetts

Bachelor of Science in Business Economics, February, 2011

Skills

Emotional Intelligence

Negotiation

Troubleshooting

Data Analysis

['Client Services', 'Business Management', 'Computer Literacy']

['Client Services', 'Business Management', 'Strategic Thinking']

['Client Services', 'Business Management', 'Networking']

['Client Services', 'Business Management', 'Emotional Intelligence']

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Professional Summary

A highly motivated Client Services professional with a proven track record of success in the Business Management field. A strong communicator with the ability to build and maintain relationships with clients to ensure satisfaction and successful outcomes.

Employment history

Chief Client Services, PwC New York City, New York

August 2013 – Present

Develop and manage client databases
Coordinate client events and activities
Develop and execute client engagement plans

Associate Client Services, KPMG New York City, New York

February 2013 – August 2013

Negotiate contracts and agreements with clients
Develop and manage client databases
Monitor industry trends and recommend strategies

Jr. Client Services, Deloitte New York City, New York

September 2011 – January 2013

Develop and execute client engagement plans
Develop and maintain strong client partnerships
Develop and implement strategies to increase customer loyalty

Education

Harvard Business School, Boston, Massachusetts

Doctor of Business Administration, July, 2011

Harvard Business School, Boston, Massachusetts

Bachelor of Science in Business Economics, July, 2007

Skills

Creativity

Professionalism

Business Acumen

Process Improvement

['Client Services', 'Business Management', 'Training']

['Client Services', 'Business Management', 'Project Management']

['Client Services', 'Business Management', 'Innovation']

['Client Services', 'Business Management', 'Data Analysis']

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Employment history

Chief Client Services, Oracle Redwood Shores, California

May 2016 – Present

Analyze customer feedback and recommend solutions
Monitor industry trends and recommend strategies
Monitor client accounts and provide timely updates

Client Services, KPMG New York City, New York

October 2015 – April 2016

Monitor client accounts and provide timely updates
Manage client relationships and ensure client satisfaction
Coordinate client events and activities

Entry Level Client Services, PwC New York City, New York

May 2014 – September 2015

Monitor client accounts and provide timely updates
Analyze customer feedback and recommend solutions
Maintain accurate records of client interactions

Education

Northwestern University Kellogg School of Management, Evanston, Illinois

Doctor of Science in Business Economics, March, 2014

Northwestern University Kellogg School of Management, Evanston, Illinois

Bachelor of Science in Business Management, March, 2010

Skills

Collaboration

Relationship Management.

Process Improvement

Coaching

['Client Services', 'Business Management', 'Innovation']

['Client Services', 'Business Management', 'Computer Literacy']

['Client Services', 'Business Management', 'Presentation']

['Client Services', 'Business Management', 'Accounting']

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Employment history

Junior Client Services, Accenture Chicago, Illinois

May 2022 – February 2023

Develop and manage client databases
Develop client-focused marketing materials
Develop and execute client engagement plans

Education

University of Pennsylvania, Philadelphia, Pennsylvania

Strategic Planning Certificate, March, 2022

Skills

Customer Service

Accounting

Written Communication

Critical Thinking

['Client Services', 'Business Management', 'Troubleshooting']

['Client Services', 'Business Management', 'Accounting']

['Client Services', 'Business Management', 'Innovation']

['Client Services', 'Business Management', 'Documentation']

Use This client services Resume Template

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client services Job Descriptions; Explained

If you're applying for an client services position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

client services

Answer calls recieced by customers.
Assist customers with any issues concerning their cable,internet or phone lines.
Reboot services such as cable, internet and phone lines both mobil and land.
Create reports on all calls recieved.
Respond to any emails regarding GTA services.
Attend weekly trainings to better imorpove both knowledge and customer care services.
Train individuals who are new to the company.

client services

Working with clients to identify computer issues and help solve them•Logging and keeping records of clients queries•Configuration of fiber devices and ADSL•Systems monitoring and fact-finding•Analyzing call logs to spot common trends and underlying issues
Working with Hosted servers and resolve issues.
Handle fixed wireless network problems and line congestion.
Answer customer calls, collect information on pest related issues customers are having, calculate and quote price of services and schedule for a technician to complete a specific pest treatment that most effectively resolves customer’s pest issues

client services

Handle all customer inquiries on collections, deliveries and costing
Prepare manifests showing freight weights, transmitting data to destinations.
Schedule and collect customer payment for services
Assist technicians with directions and specific details about each client’s pest treatment

client services

assisting clients with adding on testing
calling stat results
assisting clients with reference testing
sending reports once finalized
resending finalized reports to providers offices

client services

Determine and explain policy contract provisions for each type of insurance to customers.
Operate office equipment, such as fax machines, copiers, or data systems.
Shop duties such sweep, mop, maintain a clean environment as well as clean supplies.
Maintain laundry

1 2

client services Job Skills

For an client services position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your client services Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Client Services, KPMG New York City, New York

October 2022 – May 2022

Develop client-focused marketing materials
Develop and execute client engagement plans
Monitor industry trends and recommend strategies

Associate Client Services, Ernst & Young New York City, New York

October 2021 – September 2022

Prepare and deliver presentations to clients
Coordinate client events and activities
Develop and implement strategies to increase customer loyalty

Jr. Client Services, Microsoft Redmond, Washington

October 2020 – September 2021

Monitor client accounts and provide timely updates
Prepare and deliver presentations to clients
Develop and manage client databases

Education

Yale School of Management, New Haven, Connecticut

Doctor of Science in Accounting, August, 2020

Yale School of Management, New Haven, Connecticut

Bachelor of Business Administration, August, 2016

Skills

Social Media

Adaptability

Problem Solving

Self-Motivation

['Client Services', 'Business Management', 'Risk Management']

['Client Services', 'Business Management', 'Written Communication']

['Client Services', 'Business Management', 'Project Management']

['Client Services', 'Business Management', 'Financial Management']

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your client services Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Client Services, McKinsey & Company New York City, New York

September 2018 – Present

Negotiate contract's and agreement's with client's
Develop client-focused marketin' materials
Monitor industry trend's and recomend strategie's

Associate Client Services, Microsoft Redmond, Washington

March 2017 – August 2018

Negotiate contracts, and agreements with clients
Manage client relationships, and ensure client satisfactions
Analysze customer feedback, and recommend solutions.

Junior Client Services, Ernst & Young New York City, New York

October 2015 – February 2017

"I went to the store and bought some food
I went to the store, an bought some food.

Education

Stanford Graduate School of Business, Stanford, California

Master of Arts in Human Resources Management, August, 2015

Stanford Graduate School of Business, Stanford, California

Bachelor of Arts in Business Economics, August, 2011

Skills

Collaboration

Data Analysis

Attention to Detail

Critical Thinking

['Client Services', 'Business Management', 'Customer Service']

['Client Services', 'Business Management', 'Visualization']

['Client Services', 'Business Management', 'Reporting']

['Client Services', 'Business Management', 'Risk Management']

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

client services Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an client services position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Client Services
Bain & Company
Boston, Massachusetts

Bain & Company Recruitment Team

I am excited to apply for the Senior Client Services role at Bain & Company. As a highly skilled Client Services, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.

As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.

I appreciate the opportunity to apply for the Senior Client Services position. I am confident that I can make a valuable contribution to your organization and that together there is no challenge that we cannot overcome. I will be waiting, hopeful for what the future will bring.

Cordially,
Brad Ingram
667-012-9983
bradingram@zoho.com

Brad Ingram

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