- Dealing with Customer on Phone and Mails
- Vehicle Receiving
- Daily Briefing to Our handler and Staff Regarding Delivery changes
- Make Daily route and plans
- CADCAM Drafter for Injection mould.
- Assembly injection mould.
- Addition of areas / new pin code addition
- Hiring new Staff
- Direct involvement in the operation to ensure achievement of target, productivity, accuracy, or timeliness objectives.
- Plan or implement Reservation ﬂow management systems to meet production requirements.
- Positive ‘can do’ attitude, self-motivated, self-directed, and eager to make improvements in a controlled manner.
- Always use to learn new things and very much interested & hunger to learn new things.
- Complete all assigned tasks with utmost dedication.
- Quickly responded to each stakeholder to ensure a smooth relationship.
- Handling Inbound & Outbound calls to Insurance companies & Patients.
- Achieve the given target with great accuracy and move the work to the next level to the Client’s satisfaction.
- Led & Coordinated with Team members in timely completion of work allocated.
- Orginised several team meetings to improve process requirements.
- Coordinated with Team Manager in preparing Weekly & Monthly report.
- Identify Key areas of improvement and coach team accordingly
- Took ownership in training new hires on Voice & Accent and process related trainings
- Domestic Travel, Hotel booking, Guest House booking
- International Travel & Hotel bookings
- Travel insurance for overseas travel
- MIS – Travel & Hotel MIS/Analysis
- Cab Arrangement – Airport pickup/drop
- Billing – Amex BTA reconciliation, Hotel & Guest house invoice billing.
- Provision – Monthly provision for Travel and Hotel booking