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1

senior banker

  • Enter Loans into the system
  • Open and Close accounts
  • Open and close the branch following the guidelines for safety.
  • Organization
  • Answering calls
2

senior banker

  • Handling escalated calls requiring resolutions above and beyond to retain customers.
  • Supervising bankers to maintain productivity.
  • Coaching with bankers to encourage growth and effectiveness.
  • Increasing banker’s knowledge through presentations and documents.
  • Answering calls spanning multiple departments, identifying customer pain points.
  • Assisting retail locations in specialty requests.
3

senior banker

  • Mentor, coach, and teach new bankers on lending guidelines, best practices, and sales management
  • In depth knowledge of retail banking product philosophy, policy, and procedures