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sales floor associate/stock lead assistant

  • Provide excellent customer service on the sales floor as well as the front desk.
  • Quickly operate register during peak hours.
  • Handle monetary transactions quickly and efficiently.
  • Process and sort stock.
  • Help lead a team to process merchandise.
  • Filled out and filed paperwork detailing merchandise processing.
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sales floor associate

  • Greeted customers answering questions and offering assistance while driving sales.
  • Cross trained in multiple departments ranging from sporting goods, hardware, automotive, customer service, grocery and cashiering.
  • Maintained housewares department by stocking merchandise, managing inventory and assisting in the display of merchanidse.
  • Compute sale prices, total transactions and receive and process cash or credit payments.
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sales floor associate/stocker/inventory control specialist

  • Recommend, selected, and helped locate merchandise based on customer needs and desires.
  • Computed sales prices, total purchases and received cash or processed credit payment.
  • Unloaded the trucks by placing or removing merchandise on roller belt and placing it on appropriate department pallet.
  • Stocked shelves with new or transferred merchandise.
  • Set up advertising signs and displays of merchandise on shelves to attract customers and promote sales.
  • Changed price tags on merchandise, referring to price list.
19

sales floor associate

  • Performed customer service duties (e.g. operated cashiers, assisted customers with purchasing merchandise)
  • Organized and maintained control of department floors
  • Adhered to the “Yes We Can” policy and efficiently resolved customer’s questions and requests
  • Used the 5 step “GREAT” program while interacting with customers: Greet Customer, Request Credit, Explain Email, Ask to complete the Survey and Thank the Customer for their service
  • Answered incoming phone calls, transferred phone calls and used paging systems in a professional manner
  • Solicited e-mail addresses from customers
  • Processed credit payments 
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sales floor associate

  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.