Professional Services Consultant Resume Examples

professional services consultant

  • Championing product usability research and working with interdisciplinary teams to help redesign over 50% of the software usability and interface
  •  Managing 4+ month long project on an end-to-end functional integration which included change management; resulting in high Net Promoter Score 
  • Implementing SaaS product for 5 major supply chain companies to help them achieve sustainable long-term success and targets
  •  Designed over 10+ unique Standard Operating Procedures to increase client efficiencies and capabilities through optimized reference work flows 

professional services consultant

  • Provide management, consulting and technical horsepower to customer engagements while working with client executives and key technical leaders to deploy Solace Products. 
  • Install, Configure & Maintain the Solace Routers (hardware & software) for customer, build application specific environments/VPN, perform DR/HA testing & production support specific environments, perform DR/HA testing & production support. 
  • Mentored team and provided training on deploying and managing Solace Routers. Assisted with performing capacity and trend analysis, Performed Solace NAB upgrades at customer’s data centres.
  • Implementing Solace Products for mission critical applications within complex infrastructure.
  • Worked with customers onsite to upgrade their all their Solace infrastructure and applications to use new SolOS versions. Assisted with benchmark performance testing before and after the upgrades.
  • Provide after sales assistance to customers including training, installation, general consulting, and other services that help customers get up and running quickly with Solace products.
  • Manage Onsite Customer Solace Production Environment based on client agreed SLA.

professional services consultant

  • Hadoop administrator at Mobily
  • Big Data specialist at STC
  • Business intelligence consultant at Jawwy
  • Provide management, consulting and technical horsepower to customer engagements while working with client executives and key technical leaders to deploy Solace Products.

professional services consultant

  • Prepare project plan and manage team mobilization and kick-off activities of the GIS Reinforcement Project for the Ministry of Electricity and Water in Kuwait.
  • Provide technical support and services for contractors managing the Electricity Distribution and Supply Authority in Sierra Leone.