senior process analyst
- Providing IT assistance to Adobe Employees worldwide.
- Handled IP Whitelisting.
- Manage IAM portal.
- Installation of Sap, Adobe products, VPN.
- Manage access of Marketo JIRA, Magento , Hadoop, Adobe Salesforce.
- Manage documentation on Service-Now.
- Handled all software related issues.
process analyst (full time)
- Receive and solve requirements from internal areas of The Bank
- Improving processes when “wastes” in the service were detected
- Documenting new processes in manuals
- Writing reports to present relevant information to the middle and top-level management
- Diagram processes using flowcharts and Business Process Model and Notation (BPMN)
- Approve, reject, or coordinate the approval or rejection of the mortgage loan application.
- Coordinate the activities of workers in branches, offices, or departments of onshore clients to ensure no process disconnect is in place.
- Evaluate data pertaining to mortgage loan applications.
- Process files under designated SLA.
- Do initial disclosure, redisclosure, and auditing of Funded documents
process analyst (associate)
- Analyze retailer sales data using Market, Retailer, and CPG information.
- Analysis of sales data by product, store, market, and other relevant business segmentations.
- Analyzing different Brands and perform Quality Level Checks and Trend Analysis.
- Create and maintain process documents, manage service delivery, ensure all the deliverables are completed as per timelines.
- Collecting, collating and carrying out complex data analysis in support of management & customer requests.
- Responsible for analyzing, extracting and validation of client data.
- Supplying qualitative and quantitative data to colleagues & clients.
- Policy Checking
- Projecting the Sales data received from various sources, to depict the weekly and monthly sales of Italy Market for major retailers in the geography
- Addressing all ad-hoc analysis, queries by performing Data pull at various levels from MS Access database &Mainframe programs & creating Excel Reports/tables with 100% accuracy and timeliness
- To perform QC checks on daily basis, by analyzing actual Sales data at individual Store Category and levels, to analyze the seasonality and Customer behavior