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1

patient service specialist

  • Patient registration and insurance verification.
  • Corrected insurance claim edits.
  • Processed FMLA/Disability forms.
  • Obtained medicaid referrals.
2

patient service specialist

  • Coordinates patient appointments and scheduling to ensure optimal clinician productivity and customer satisfaction. 
  • Supports the business by providing exceptional customer service and cultivating relationships with referral providers.
  • Obtains and enters accurate patient data, billing and insurance information in order to maintain current and accurate information in patient files and billing system. 
  • Obtains information during insurance verification to facilitate accurate collections. Maintains responsibility to ensure accuracy with registration, charges and patient payments.
  • Answers and directs inquiries from patients, referral sources, payor and co-workers in order to provide timely and accurate responses. 
  • Verifies insurance eligibility and patient benefits to optimize reimbursement and customer satisfaction.
  • Performs general clerical functions as necessary, including but not limited to preparing patient files for clinicians, physician letters, progress notes, discharge summaries, and other related correspondence. Files information as needed. 
3

patient service specialist

  • Provided superior service to patients.
  • In charge of entering new patients into the patient database, verifying insurance, getting authorization from insurance companies, putting together patient charts, scheduling patients and taking copays.
  • Performed the daily reports which includes; some billing and coding entry, applying copays to accounts as well as manually entering charges that do not extract.
  • Contacted hospitals, doctors and other imaging facilities to get reports for the therapist.