Operations Director Resume Examples

operations director

  • Directed the operations of a multi-departmental organization of 125 employees specializing the vertical process of donated goods for sale to the public.  A for profit business licensed by the Boys and Girls Club and Cancer Cure Foundation.
  • Operations included a 24-truck donation pick-up service stretching from Ventura County to the Mexican border.
  • Developed a scheduling system for the pick-up service that maximized efficiency and reduced over time and fuel costs.  It allowed schedulers to easily determined pick-up dates.  It also increased pick-up volume.
  • Managed processing and distribution center that handled 1 million cubic feet of donation items annually.
  • Trained employees to price second-hand clothing, household items, and furniture items to meet market demand and achieve a comfortable margin and healthy inventory turnover of 6-7 weeks.
  • Managed a 25K sq. ft. retail space, expanding to 3 additional locations for a total of 60K sq. ft. of retail space.  Sales exceeding $7-8 million annually.

operations director

  • Assists upper management in setting goals that promote company growth
  • Oversees daily activity of the team
  • Prepares budgets, schedules, and other organisational reports as needed
  • Provides advice and guidance to other employees
  • Manages team workloads in order to meet goals and deadlines
  • Develops plans to increase efficiency and reduce costs
  • Improves existing systems and policies

operations director

  • Develop or update project plans such as project objectives, systems, schedules, funding, and staffing.
  • Manage recruitment or selection of project personnel.
  • Prepare, develop and manage annual budgets for projects.
  • Create policies or procedures for production, packaging and 

operations director / co-founder

  • Implemented logistics strategy and set up global distribution centres 
  • Optimised supply chain for our omni-channel customers 
  • Negotiated various supply and service agreements, delivering balanced commercial terms & conditions and favorable payment terms.
  • Selected and set up the integration of our Cloud-based ERP system, which links across the business 
  • Implemented systems and process to improve efficiencies and reduce product costs.
  • Responsible for sourcing product and forecasting inventory requirements 

operations director

  • Recommend purchase of new or improved technology, such as automated systems.logistics activities.
  • Ensures customer requirements are met in a timely manner
  • Promotes and enforces safety in the workplace
  • Manages stock and inventory

operations director

  • Facilitate use of technology-based tools and methods.
  • Coordinate activities between departments.
  • Confer with the Directors, the Board of Trustees and staff to discuss issues such as operations and budgets.
  • Develop ideas for programs.
  • Mentor staff, volunteers and LXP leadership school students.
  • Confer with board members, organisation officials, or staff members to discuss issues, coordinate activities, or resolve problems.
  • Plan and implement organisational structural adjustments for smooth operations and change management.

operations director

  • Developing workflows and processes in setting up Operational functions of the Department;
  • Assessed service gaps and proposed recommendations to enhance efficiency and service level of the ground operations;
  • Ensure proper and timely processing of customer orders and assignment of Ground Crew delivery listing and region of coverage;
  • Responsible for daily running and monitoring with 3 Team leaders overseeing over 90 local and foreign Ground Crew;
  • Drive initiatives and motive for the entire operations to improve workflow process and team work;
  • Hiring and training of Operation crew and implement strategies to achieve service excellence through use of IT process innovation [shipment cum delivery tracking device] , manpower optimization and use of technologies such as in-house developed hand-held Luke device and tracking system via mobile app.
  • Maintain communication and close collaborations with other frontline and backend depts. in handling customer escalation and service recoveries processes.

operations director

  • Oversees manufacturing functions
  • Serve as representative of LXP to partnering organisations in United States, Lesotho, Zambia and Swaziland.
  • Direct human resources activities, including the approval of human resource plans and activities.
  • Teaching Project Management  

operations director

  • Organized and oversaw Operations Department
  • Coordinated meetings within and between departments
  • Set up and supervised production workshops, enforcing quality control
  • Kept track of various operations data: employee workshop attendance, production rate, cost breakdown
  • Assisted with employee problems, e.g. uncompleted tasks or unsuitable work schedules
  • Okapi was a Junior Achievement non-profit launched by students; all proceeds were donated to the World Wildlife Fund
  • Okapi was awarded ‘Most Environmentally Sustainable’ company within the Junior Achievement program

operations director

  • Oversee the day to day operations.
  • Supervising the employees and interacting with guests to ensure satisfaction.
  •  Fully responsible for all aspects of all departments.
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets