Sign in Night Manager Resume Examples
night manager
- Manage and train night crew.
- Order low stock products for the next day.
- Restock and rearrange (if needed) all products.
- Load and unload truck vendor deliveries.
- Make entire store presentable by opening hour.
- Assist customer needs.
night manager
- Responsible for running the night audit and overseeing hotel.
- Verified customers’ credit, and establish how the customer will pay for the accommodation.
- Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Handled daily check-ins and check-outs of hotel guests that would arrive late.
- Posted charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
- Provided excellent customer service and information regarding the surrounding area.
night manager
- Supervise lounge and restaurant operations and administer order from client for food and beverage.
- Manage and perform all MOD duties as specified by company staff.
- Monitor and recommend appropriate plans to motivate fellow staff to achieve business targets.
- Manage standard uniform for all employees and ensure compliance with company policy.
- Supervise all levels of service and interact with guests, manage written guest comment cards and track all guest information.
- Monitor and resolve service issues through phone calls or written communication to achieve service goals and ensure customer satisfaction.
- Train associates and respond to customers’ queries and complaints in positive way.
night manager/security
- Issue room keys
- Supervise overall service that includes scheduling, food presentation for banquets orders.
- Ensure neat and clean restaurant area to attract all customers for its operation.
- Initiate business decisions on basis of production reports.
night manager
- Supervise the work and progress of 6 team members.
- Instructed staff on display grid and what type of product would be featured.
- Place prices or descriptive signs on fixtures, and Construct or assemble displays.
- Formulate pricing policies for merchandise, according to profitability requirements.
night manager
- Completing daily paperwork to manage totals on thousands of gallons of fuel, food items, beverages, and store supplies
- Maintain a clean store
- Stock 2-3 walk in coolers and freezer
- Help guests with any questions and maintain a efficient check out time
night manager
- Make subs
- Slice meats and cheese
- Cook and lay out bread
- Count drawers down at the end of the night
- Once every week was inventory day
- Close the store by cleaning, cashing out drivers, filling out paper work, and doing the deposit.
night manager
- Joined the Management team as one of the pre-opening team member. Both the hotels(Novotel & Ibis) were opened on 15th of November 2008.
- Perform the training of pre-opening staff with SOP’s and ACCOR service standard in the Front Office including the associates of Front desk, Room reservation, Bell Service, Business Center and Telephone Dept. for both the properties.
- Revised some of the SOP’s for the purpose to maximize the guest satisfaction, loyalty, safety and security as well as hotel revenue and cost effectiveness which resulted by 20 % increase in overall occupancy ratio.
- Deputizing Asst.–FOM & MOD responsibilities in his absence.
night manager
- Responsible for all hotel guest issues, colleague issues and any other issues that may arise during the night shift.
- Successfully run the hotel’s End of Day/End of Month procedures on a nightly basis that includes backing up all hotel folios, credit card settlement, Micros and Protobase settlement, and various other hotel reports.
- Responsible for all upsell room revenue in a hotel that includes the approval of and payment of upselling commissions.
- Responsible for balancing credit cards and cash flow of daily revenue
- Ran night audit reports, checked in guest and secured property.
- Ensured the security of the hotel, staff members, and the guests.
- Monitor the activities of the front desk, security, maintenance, and the reservations staff on the overnight shift
night manager
- Apart of opening the brand new 5 star hotel
- Develop and implement training to new staff
- Create Standards of Practice to cover all aspects of the hotel.
- Balance and report three on site restaurants and Hotel’s daily revenue.
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