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1

network support engineer

  • Deployed hardware and software to fulfill user requests.
  • Configured and supported multiple remote site installations.
  • Involved in configuration of VLANs, VTP, STP and other IP layer conflicts.
  • Troubleshooting issues within the network to ensure it is running efficiently.
  • Responded to inquiries from clients to provide technical assistance and support.
2

network support engineer

  • Coordinate with other professionals, such as contractors and electrician to ensure job success.
  • Plan and coordinate with ISP.
  • Provide technical support for admin officers and end users.
  • Keep records on the use and/or blocked IP’s.
  • Successfully assigned IP to end users, from different ISP’s depending on clients request.
  • Successfully assigned VLAN’s to specific ports.
  • Successfully performed installing or upgrading hardware or software.
3

network support engineer

  • Installation Modem, Routers, Switches at branch end.
  • Co-ordinate with service providers to maintain proper uptime and smooth running of connectivity.
  • IOS upgradation of routers and switches.
  • Password recovery of network devices (if required).
4

network support engineer

  • Configuring and troubleshooting of routers and switches.
  • Taking care of network problems
  • Troubleshooting on systems for network related issues
  • Attending client calls for field visit to check the routers issues 
5

network support engineer

  • Second level support for wireless and fiber optic customer service escalations.
  • Root-cause analysis and fault diagnosis of IP network problems involving hardware and configuration;
  • Analysis and monitoring of network activity to ensure optimal network operation.
  • Monitoring of network traffic, usage, and performance
  • Installation and configuration of network devices such as routers, switches, access points etc.
  • Installation, configuration and maintenance of microwave radios (Cambium, Ubiquiti, Radwin, WiMax) for wireless point-to-point and point-to-multi point deployment.
  • Hands on experience with IP addressing, VLAN and IP routing protocol configuration.