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1

mystery shopper / evaluator

  • Customer Service Analyst
  • Consumer Feedback Analyst 
  • Receiving invitations and instructions via email. Studying the scope of work.
  • Evaluating employee customer service and up selling abilities. Data entry of shopping experience.
  • Providing report to employer in a timely manner. 
  •  JOB TYPE – PART TIME 
2

mystery shopper/auditor

  • Work as a secret shopper to observe and measure customer service, product quality and the general environment of their establishments.
  • Provide feedback by submitting written reports detailing observations.
  • Help businesses increase sales by assisting in improving customer service awareness.
  • Visit a variety of stores to ensure they are in compliance with selling alcohol and tobacco beverages.
3

mystery shopper

  • Check storage methods, identification, and stock location. 
  • Count stock items, and record data manually or using computer. 
  • Prepare and upload reports of inventories and price lists for the company.
  • Posed as a real customer, making purchases and speaking to employees in order to measure product quality and customer service.
4

mystery shopper

  • Shop in various stores as a secret shopper to observe and measure customer service, product quality and the general environment of their establishments
  • Understand and perform the “brief” or “requirements” of the shop
  • Retain the information and capture any photos needed for the shop
  • Submit reports of findings within the deadline to assist companies to develop, monitor and alter their approaches to customer service