junior business analyst Resume Examples

junior business analyst

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Quarterly incident reviews and reports to business stakeholders.
Facilitating demos and training on new features pre and post new feature deployment.
Testing any new changes and features before business users test.
Organizing and conducting sprint planning and review sessions.
Requirements elicitation with business users.
Documenting, producing and reviewing specs for new changes and requirements.

As a Junior Business Analyst, responsible for eliciting requirements from multiple clients and helping the respective team organize and prioritize the workload and overcome blockers on a regular basis.
Work with Partner, Local, Regional and Global counterparts to gather requirements and define the scope for the new partner implementation.
Ensure best-in-class customer experience is delivered across all the channels.
Ensure all the business requirements are captured in the user stories for Online and Mobile.
Conduct cost/benefit analysis and prepare a business case to drive business strategy.
Work with the regional technology and local vendor teams on a day-to-day basis through the various project phases.
Lead API related discussions with local vendor and regional API technology teams.

Analysis of the SBI project (Loan Management System) and understanding the changes done.
Maintaining the Data Element Sheet.
Explaining the Changes to the software team and Web developer team.
Work closely with the in-country controls team to secure all the required approvals.

My team raised monthly revenue 40% through implementing a company-wide retraining focused on customer needs.
Implemented team-wide use of Google Docs, Slack, and Trello to slash project time-to-delivery 35%.
Assisted Marketing department and staﬀ to improve client satisfaction Exercised critical thinking to resolve error in reports.
Lead in-country testing by defining and executing test cases for Online and Mobile channels.

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