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1

it service delivery manager

  • Leader, mentor and designer on all aspects of application, support and delivery management.
  • Engaged in ITIL Service Design, service Transition, and Service Operations and Delivery.
  • Experience and Handled, Service Level Management, 
  • Incident Management, 
  • Change Management, 
  • Problem Management,
  • Quality Management
2

it service delivery manager

  • Risk Management.