it/ training & development executive
- Liaising with PKNS managers and interviewing employees at all levels to identify and assess training and development needs
- Delivering and overseeing the training of individuals or groups of employees
- Compiling and presenting information
- A committee in Implementing, advising on and monitoring appraisal schemes through KPI System
- Designing and assessing training programmes for PKNS Staff
- Conducting training and workshop for PKNS staff for Microsoft programmes Ms.Word/ Ms.Excel / Ms.Power Point (Beginner – Advanced).
- Conducting and preparing report competency test for Microsoft programmes Ms.Word/ Ms.Excel / Ms.Power Point (Beginner – Advanced).
it/ technology assistant
- Provided general assistance to members of the organization for all technology-related issues
- Created website for organization as well as constant updates to it
- Data-entry for children signed up to sports teams, as well as parent’s information
- Communicated to parents on the organization’s behalf
- Created yearbook and other promotional materials
- Supervised my team and ensured that our duties were completed within strict time frame.
- Developed a safe working environment by adhering to all necessary health and safety requirements
- Deputized in the absence of the management team.
- Identified and evaluated employee training requirements.
- Managed two community IT development projects and activities.
- Developed creative and Innovative ways of project advertisement for fundraiser
- Build up and maintain company website(Akademi PKNS)
- Developing concepts, graphics and layouts for product illustrations, company logos, and websites
- Maintaining and updating company website and social media (Facebook, Instagram).
- Designing brochures and posters for marketing activities.
- Maintenance, Operation of Windows 2008/2012 servers, VM ware Vsphere 5.5 Fidelio Cruise system ,Crystal reports
- Updating Anti-virus & OS critical update patches and other security related measures ,
- User creation in domain systems as required, connecting non-domain laptops for VPN access
- LAN maintenance , troubleshoot
- Maintenance of card printers, POS printers, Desktop printers and other hardware within LAN
- Providing support for technical issues at passengers and crew BYOD and laptops.
- Passenger iTV maintenance and VOD server, PBX maintenance/troubleshoot,(Samsung)