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it/ training & development executive

  • Liaising with PKNS managers and interviewing employees at all levels to identify and assess training and development needs
  • Delivering and overseeing the training of individuals or groups of employees
  • Compiling and presenting information
  • A committee in Implementing, advising on and monitoring appraisal schemes through KPI System
  • Designing and assessing training programmes for PKNS Staff
  • Conducting training and workshop  for PKNS staff for Microsoft programmes Ms.Word/ Ms.Excel / Ms.Power Point (Beginner – Advanced).
  • Conducting and preparing report competency test for Microsoft programmes Ms.Word/ Ms.Excel / Ms.Power Point (Beginner – Advanced).

it/ technology assistant

  • Provided general assistance to members of the organization for all technology-related issues
  • Created website for organization as well as constant updates to it
  • Data-entry for children signed up to sports teams, as well as parent’s information
  • Communicated to parents on the organization’s behalf
  • Created yearbook and other promotional materials 

it/project manager

  • Supervised my team and ensured that our duties were completed within strict time frame.
  • Developed a safe working environment by adhering to all necessary health and safety requirements
  • Deputized in the absence of the management team. 
  • Identified and evaluated employee training requirements. 
  • Managed two community IT development projects and activities. 
  • Developed creative and Innovative ways of project advertisement for fundraiser


  • Build up and maintain company website(Akademi PKNS)
  • Developing concepts, graphics and layouts for product illustrations, company logos, and websites
  • Maintaining and updating company website and social media (Facebook, Instagram).
  • Designing brochures and posters for marketing activities.

it/communication officer

  • Maintenance, Operation of Windows 2008/2012 servers, VM ware Vsphere 5.5 Fidelio Cruise system ,Crystal reports
  • Updating Anti-virus & OS critical update patches and other security related measures ,
  •  User creation in domain systems as required, connecting non-domain laptops for VPN access
  • LAN maintenance , troubleshoot
  • Maintenance  of card printers,  POS printers, Desktop printers and other hardware within LAN 
  • Providing support for technical issues at passengers and crew BYOD and laptops. 
  • Passenger iTV maintenance and VOD server, PBX maintenance/troubleshoot,(Samsung)