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it consultant

  • IT Governance & Consulting applications mainly related to HR field, INFOR ITM, SysAid, SharePoint, WRAD 
  • Automation of workflows, Customer issue handling and overall responsibility on Brandix executive HR systems
  • Innovative thinking to deliver an improved service to customer 
  • Working with multiple teams within Brandix & outside to achieve the company goals 

junior it consultant

  • Remote support of servers around Australia
  • Windows 2012  & 2016 Server Administration  
  • Synology NAS Administration
  • Office 365 administration and tenant set up
  • Building Windows 2016 Terminal Servers  
  • Server maintenance – installing updates and checking backups
  • PC support  and troubleshooting

it consultant

  • Updated the website of SETUP (Small Enterprise Technology Upgrade Program). 
  • Was tasked to make brochures for One-Stop Information Shop homepage.
  • Performed Database maintenance and provided solutions pertaining to PC technical problems. 
  • Tracked in-coming and out-going documents using DOCUMENT TRACKING TOOL in excel.
  • Created a new database using Microsoft Access and Visual Basic 6. 

senior it consultant

  • Network Consultant for SAP cloud offerings
  • Member of L4 team, participate in P1 incidents, MIM, RCA, on-call support for critical requirements
  • Engineer solutions for on-boarding new customers, Capacity management, Network Architect the offerings.
  • Stabilize the Landscapes with Global standards, audit the environment and implement best practices recommended by network device OEMs 
  • Participate in Validating critical changes in the Landscapes. 
  • Network Automation – develop Ansible Playbooks for automating configurations, audit, API based management for SDN devices

it consultant

  • Assess current or future client needs and priorities through communicating directly with clients, conducting surveys, or other methods.
  • Design and implement social m
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.edia outreach.
  • Assist with software installation for small businesses.  
  • Train clients in how to  most effectively use software such as Adobe Photoshop, Microsoft Office, and Raiser’s Edge. 
  • Perform risk assessments to develop response strategies.