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1

inside sales manager

  • Proactively work with clients, business partners and sellers to identify, qualify,negotiate and close new services opportunities;
  • Develop contracts, manage risk, establish price (based on pre-approved labor rates and service units gross profit), and help with financial reconciliation.
  • Leverage and control internal program funding and help maximize our business utilization;
  • Establish “trusted advisor” partnerships with strategic clients,business partners and client teams, leading to client references.;
  • Establish and maintain the interlock with the local Sales and Pre-Sales teams to ensure attachment for defined pre-packaged Lab Services offerings and selected new/emerging STG solutions;
  • Ensure full cost recovery; including self-funding investments in skills enablement ,services offerings development and early adopter support and technical assistance on competitive and growth initiatives;
  • Provide feedback on client engagements and share timely key client successes with the management team;
2

inside sales manager

  • Connecting with the leads provided and generating revenue from them.
  • Proper maintenance of CRM-Zoho and updating the information on a regular basis. 
  • Generating new sales and retaining existing customers. 
  • Confer with potential customers regarding their needs and advise them on types of products to purchase, mostly upselling.
  • Achieving monthly targets.
3

inside sales manager

  • Worked as an Inside Sales Manager with 5 months of experience
  • Key Account Management
  • Client acquisition, Lead Generation, Cold Calling, and handling customer queries, escalation issues and delivered best customer support and guidance.
  • A consistent performer in achieving sales targets consistently in quarterly basis.
4

inside sales manager

  • Advise Customer on policies and operating procedures to ensure functional effectiveness of business.
  • Achieved monthly quotas of revenue target in selling courses pertaining to the Data Science, Big Data and AI & Machine Learning through a consultive selling approach.
  • Was given responsibility to lead the AI & Machine Learning category, which included increasing revenue generated from the category, training fellow team members and optimizing course curriculum and content. 
  • Execute sales process following services practices in accordance with business controls ensuring audit compliance.
5

inside sales manager

  • Used computers for various applications including database management or word processing.
  • Answered telephones and gave information to callers, took messages and transfered calls to appropriate individuals.
  • Operated office equipment including fax machines, copiers and arranged for repairs when equipment malfunctions.
  • Greeted visitors and callers and handled their inquiries or directed them to the appropriate persons according to their needs.
  • Scheduled and confirmed appointments for clients, customers, and supervisors.
  • Proficient in conducting internet searches to find needed information.