Hotel Supervisor Resume Examples

hotel supervisor

  • Organize and direct worker,resolve personnel problems, 
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety and evaluate employee performance in dining and lodging facilities.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correctin
  •  Greet, register, and assign rooms to guests and answer inquiries pertaining to hotel services, guest registration, and travel directions.

hotel supervisor

  • Supervise the efficient operations of reception including check in/out procedures
  • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
  • Demonstrate a high level of customer service at all times
  • Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
  • Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork

hotel supervisor

  • Communicates to all department to ensure smooth operations 
  • Provides assistance to the front office team in making reservations and answering incoming telephone calls 
  • Answers queries regarding the catering services offered 
  • Prepares monthly sales report to be presented directly to the hotel manager 
  • Checks all rooms and forwards all department reports to the manager 
  • Responsible in preparing employees’ monthly compensation and benefits 
  • Provides orientation to new employees and OJTs 

hotel supervisor

  • Review menus and supervise the handling, preparation and storage of food.
  • Estimate and order ingredients and supplied for meal preparation and supervise serving of meals.
  • Prepare food order summaries for chef according to requests from customers.
  • Establish methods to meet work schedules and hold regular meetings.
  • Inspect kitchen and dinning areas, supervises food storage and maintains inventory control.
  • Ensure that safety, sanitation and health standards are met by all food service staff.

hotel supervisor

  • Looking after ordering
  • Stocktaking and Stock Control
  • Training of Staff
  • Briefly worked with Xero (similar to Myob)
  • Invoicing and Admin