Hotel Manager Resume Examples

hotel manager

  • Direct and oversee the daily operation of the hotel, food & beverage, conference & events, cellar door, housekeeping and maintenance of the resort
  • Sales, coordination and management of conference & events for both White Sands Estate and other business units of Delta Hydraulics, including The IronHouse in Launceston
  • Lead and develop a high-performance team of approximately 30 staff, aligned with White Sands Estate’s strategic direction and goals 
  • To monitor and deliver profitable results for all WSE activities, including the preparation and submission of budgets for approval and implementation 
  • Ensure services are delivered in accordance with Health, Security, Safety & Environmental regulations and policies 
  • To develop, implement and maintain exceptional standards in the delivery of food & beverage services
  • Responsible for marketing on social media platforms

hotel manager

  • Plan the diving program and distribute the rolls on the diving team
  • coordinate the boat and shore trips
  • lead guided diving tour from boat and shore
  • teach diving in different level through different federation ( PADI,  CMAS, BSAC, Inon and RAID)
  • prepare the check-out invoices for the guest
  • manage the stock for the hotel different department
  • prepare for exhibitions 

hotel manager

  • Improve the engagement and offering with local patrons
  • Increase visitation to the resort with both local and international guests
  • Onsite night manager and fire warden 
  • arrange transfer for the Guest from to airport

hotel manager

  •  Effectively managing the daily operations of the hotel.
  • Making sure that guests have a good first and last impression of the hotel.
  • Recruiting staff, training them up and then monitoring their performance.
  • In overall charge of a busy food and beverage operation.
  • Engaging and motivating staff to do better.
  • Constantly focusing on profitability and growth. 
  • Striving to create a relaxing and welcoming ambience for customers. 

hotel manager

  • Pay close attention to a guest’s requirements.
  • Review feedback – positive and negative reviews.
  •  Communicate. Talk with the team, ask about career goals, and set targets.
  •  Communicate. Talk with the team, ask about career goals, and set targets. 
  • Ensuring compliance with health and safety legislation and licensing laws. 

hotel manager

  • Managed the  legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
  • Ensured  the  safeguarding the quality of operations both (internal & external audits).
  • Ensured all decisions are made in the best interest of the hotels and management.
  • Managed on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

hotel manager

  • Managing budget
  • Handling guest complaints and queries
  • Ensuring compliance with health and safety legislation and licensing laws.  
  • Building a positive work environment to keep high motivotional levels.

hotel manager

  • Confer with guests by telephone or in person to provide information about the hotel and surrounding area, take/cancel reservations, or obtain details of complaints.
  • Billing and Hotel/Bank reconciliations.
  • MonitoringClean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Prepare ROTA for employees

hotel manager

  • Optimize the revenue based on demand.
  • Managing daily operations.
  • Pay a close attention to a guest’s requirements.
  • Ensure guest queries recieve timely repose.
  • Build up a positve work environment to keep high motivational levels.

hotel manager

  • Hire new employees in front desk and housekeeping departments.
  • Managing stock of breakfast supplies.
  • Overall Hotel front desk and housekeeping staff management.
  • Paying commissions and taxes