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1
help desk support (internship)
- Installing and configuring computers, hardware, operating systems and applications.
- Monitoring and maintaining computer systems and networks.
- Troubleshooting systems and network problems and diagnosing and solving hardware or software faults.
- Routers ,switches and L2/L3 instruments installation and configuration.
2
help desk support (internship)
- Installing and configuring computers, hardware, operating systems and applications.
- Monitoring and maintaining computer systems and networks.
- Troubleshooting systems and network problems and diagnosing and solving hardware or software faults.
- Routers ,switches and L2/L3 instruments installation and configuration
3
help desk support (internship)
- Routers ,Switches and L2/L3 instruments installation and configuration.
- Managing and coordinating projects and finishing them in a strict time limit
- Dealing with problems that students had with their PC’s
- Writing lengthy documentation about procedures and how some systems work.
4
help desk support
- Perform troubleshooting through diagnostic techniques and pertinent questions
- Walk the student/staff member through the problem-solving process
- Create documentation training for new technology for staff members
- Add/remove users in active directory
- Set up computers depending on requirements
- Install hardware
5
help desk support
- Create brochures using Adobe photoshop.
- Providing access to computer software to the new users.
- Installing, configuring and troubleshooting issues ondesktops, laptops, phones and other personal devices.
- Diagnosed and repaired PCs, including hardware component
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