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head teller

  • Set up cash drawers at the beginning of the day
  • Sort and count currency 
  • Compute and record transactions.
  • Cash checks for customers and process deposits and withdrawals.
  • Balance end of day
  • Fill and prepare transfers for ATM
  • Complete cash orders and clearance 

head teller

  • Refer unresolved customer grievances to designated departments for further investigation.. Kept up with reports and Vault responsibility. Dealt with hundreds of customers in a fast paced environment. 
  •  Branch Banc Assurance Champion by Cross-selling Insurance Policies to Clients. (Education, Life, Medical, Motor Vehicle). 
  • Marketed and cross sold other Banks products and upholding Customer Service Standards to existing, walk-ins and potential customers. 
  • Provided Clerical Assistance in the Branch (Branch Secretary) in Correspondence with Clients, Head Office and Branches. 

head teller

  • Was an instrumental role in branch openings, consolidations, and closings.
  • Conducted standardized teller operations, and procedures across the branch.
  • Balanced currency, and checks in cash drawers at the end of shifts and calculated daily transactions using computers and calculators.
  • Handled routine financial transactions daily while ensuring a positive interaction with members and non-members.

head teller/secretary

  • Trained new tellers
  • Oversaw 14 tellers in 4 locations
  • Balanced correspondent bank statements
  • Input new employee information
  • Added and removed employees to insurance
  • Ordered money for bank
  • Balanced vault

head teller

  •  Processing withdrawals
  • completion of wire Transfers and Bank Draft
  • Provision of cash for Teller Team 
  • Coordinating lunch times and other assigned duties 
  • Leading the end of day Balancing of the Telling Team 
  • Responding to customer Queries and Concerns