Head Teller Resume Examples

head teller / csr

  • Balance teller line drawers monthly for audit purposes.
  • Balance vault daily and replenish cash weekly as needed.
  • Open new customer accounts and assist with bank products.
  • Manage teller line for over all service excellence with customer interactions. 

head teller

  • Manage tellers and teller line. Making sure the office is operating under certain standards and policies. 
  • Answering incoming calls and concerns from members and solving their financial needs. 
  •  In charge of the flow of cash and recording incoming and outgoing deposit and withdraws.  
  • Part of coordinating the recruitment of staff members and training programs.
  •  Used cross sell tools to make a sale to members that would fit their needs. 
  • Handle members complaints and take appropriate action to resolve them.
  • Researching members Debit and Visa Issues when needed.

head teller

  • processing withdrawals
  • Completion of wire Transfers and Bank Drafts
  • Provision of cash for telling team
  • Co ordinating lunch times and other assigned duties
  • Completing end of day balancing of the telling team

head teller

  • Order and maintain debit VISA card accounts.
  • Review and manage Really Green checking accounts.
  • Conduct daily ATM balancing and filing when necessary.
  • Balance vault and general ledger accounts.
  • Prepare money for shipment, counting money for FED deliveries and pick-up. 
  • Manage supplies for teller area.
  • Active involvement in community.

head teller

  • Training and coaching team members in branch operations, bank’s operating system, bank’s courses and bank’s policies. 
  • Facilitate sales for financial advisors by detecting financial needs for clients in their profile and directing them to appropriate advisors for relevant products. 
  • Helping customer with their online banking needs
  • Assisting customers with online banking and ATM machine transactions so they can get familiar with online banking.

head teller

  • Process deposits, withdrawals, and loan payments as required
  • Maintain and perform audits on all cash drawers, as well as main cash vault
  • Order and ship currency as needed to stay within branch cash limits
  • Supervise all tellers on teller line
  • Train new tellers on a regular basis
  • Stay up to date on all bank policies and procedures

head teller

  • Aid tellers in balancing when required.
  • Review and approve incoming and outgoing weekly shipments of currency based on customer and bank demand
  • Provide leadership, conflict resolution, process improvement and communication to the teller line
  • Maintain current HR and Retail Leadership training requirements

head teller

  • Receive payment by cash or check suitable for deposits.
  • Cash checks as well as provide withdrawal services for customers.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter transfers, close accounts, or obtain details of complaints. 
  • Supervisionatore fornendo assistenza e guida quotidiana. 

head teller

  • Answer phones and resolve customer questions or transfer to appropriate department.
  • Print daily reports, and order supplies for whole staff.
  • Complete monthly operational Audits, including but not limited to alarm testing.
  • Order and ship Money to appropriate destinations and staying with in limits of the FRB

head teller

  • Done all Dr. and Cr. transaction like receipt ,payments, remittance
  • Collect utility bills
  • Maintain all vault cash like balance cash in vault
  • Done daily ATM transaction and sorted cash daily
  • Maintain all transaction record like receipt and payments,vouchers,billing report, teller transaction reports etc.
  • Daily vouchers calling
  • Daily cash balances on time and proper keep in vault