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6
head teller
- Set up cash drawers at the beginning of the day
- Sort and count currency
- Compute and record transactions.
- Cash checks for customers and process deposits and withdrawals.
- Balance end of day
- Fill and prepare transfers for ATM
- Complete cash orders and clearance
7
head teller
- Refer unresolved customer grievances to designated departments for further investigation.. Kept up with reports and Vault responsibility. Dealt with hundreds of customers in a fast paced environment.
- Branch Banc Assurance Champion by Cross-selling Insurance Policies to Clients. (Education, Life, Medical, Motor Vehicle).
- Marketed and cross sold other Banks products and upholding Customer Service Standards to existing, walk-ins and potential customers.
- Provided Clerical Assistance in the Branch (Branch Secretary) in Correspondence with Clients, Head Office and Branches.
8
head teller
- Was an instrumental role in branch openings, consolidations, and closings.
- Conducted standardized teller operations, and procedures across the branch.
- Balanced currency, and checks in cash drawers at the end of shifts and calculated daily transactions using computers and calculators.
- Handled routine financial transactions daily while ensuring a positive interaction with members and non-members.
9
head teller/secretary
- Trained new tellers
- Oversaw 14 tellers in 4 locations
- Balanced correspondent bank statements
- Input new employee information
- Added and removed employees to insurance
- Ordered money for bank
- Balanced vault
10
head teller
- Processing withdrawals
- completion of wire Transfers and Bank Draft
- Provision of cash for Teller Team
- Coordinating lunch times and other assigned duties
- Leading the end of day Balancing of the Telling Team
- Responding to customer Queries and Concerns
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