resume

Not in love with this template? Browse our full library of resume templates

boy

Build your resume in 15 minutes

Use professional field-tested resume templates that follow the exact resume rules employers look for.
11

fraud analyst

  • Resolve customer complaints or answer customers’ questions regarding  credit card fraud related transactions.
  • Analyze fraud activities or patterns and conduct investigation.
  • Suspends accounts suspected of fraud.
  • Placing restrictions and limits on a customer’s account.
12

fraud analyst

  • Analyzed large amounts of data to find patterns of fraud and anomalies. 
  • Contacted customers directly to notify of fraudulent activity and minimize impacts. 
  • Provided exemplary level of customer service to all individuals, including clients and company personnel. 
  • To answer customer calls and emails, advise and guide through review process 
13

fraud analyst

  • Responsible for observing various customer transactions to flag or identify suspicious activity
  • Contacted customers directly to notify of fraudulent activity and minimize impacts
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
  • Analyzed large amounts of data to find patterns of fraud and anomalies
  • Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime 
14

fraud analyst

  • Review, identify and monitor flagged transaction using Fraud Detection Systems: Falcon and 3DS. 
  • Handle fraud- related inquiries from CSR and other LOBs through inbound call and email.
  • Identify fraud trend, identity theft or pattern and ensure that is reported to the stakeholders to mitigate loss. 
  • Transaction verification with Cardholders conducted through outbound call. 
  • Provides authorization or approval to process status change requests. 
  • Work in close collaboration with other internal teams to identify fraud and risk in different perspectives. 
  • Validate required documents from Cardholders to ensure legitimacy. 
15

fraud analyst

  • Adept at handling calls through any given situation
  • Assisted as subject matter expert for incoming trainees
  • Exhibited exemplary performance as top agent of the year/Quarter 4
  • Plan, coordinate, and oversee engagement programs