Director Of Operations Resume Examples

director of operations

  • Ensured completion of operational tasks such as bank deposits, receivables, cash drawer reconciliation, inventory management, supply ordering, facility maintenance
  • Ensured compliance with Texas State Board of Pharmacy and contracted insurance companies 
  • Coordinated prescription home deliveries
  • Supervised staff, created and managed schedules, facilitated training and continuing education
  • Performed HR duties including onboarding, processing payroll, benefits administration, employee reviews and record-keeping
  • Reconciled monthly payments received from third party insurance payors
  • Created detailed operations manual

director of operations

  • Manage day-to-day operations of a 48,000 square foot facility that serves 8,000 patients and families annually.
  • Recruit, hire, train, and terminate departmental personnel. 
  • Develop systems, schedules and protocols for a team of 12-15 program staff. 
  • Maintain organizations social media accounts.
  • Manage large scale special events.
  • Formulate strategic plans for the organization.
  • Answer inquiries pertaining to programs and services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.

director of operations

  • Facilitated marketing efforts such as website development, Shopify online store, mail-outs, promotional items, social media presence and print ads
  • Make and confirm reservations. 
  • Answer inquiries pertaining to policies and services, and resolve occupants’ complaints.
  • Monitor the revenue activity of the organization.

director of operations

  • Liaising with superior to make decisions for operational activities and set strategic goals
  • Planning and monitoring the day-to-day running of business to ensure smooth progress
  • Supervising staff from different departments and provide constructive feedback
  • Create and design marketing and promotional material.

director of operations

  • Managed operation Northern British Columbia with approximately 200 employees in the region.
  •  Participated as member of the senior management team in developing long range and strategic plans, assessing and resolving operational issues and policies. 
  • Overseen and monitored Branch activities in the North to ensure compliance of contracted services, CARF Accreditation standards and quality of service for all programs. 
  • Coached, mentored and developed Branch Managers to enhance their knowledge, skills/abilities in order to develop and maintain succession planning. 
  • Interviewed potential team members and made hiring decisions. 
  • Ensured sound financial management practices. 
  • Dealt with labour relations issues related to hiring, performance appraisals, discipline, grievance resolution and discharge.

director of operations

  • Director of Operations for 2 locations.
  • Managing approximately $17,000,000 in annual revenue.
  • Growing the Birmingham office from a census of 150 to 600.
  • Direct and coordinate the activities of employees engaged in the movement of goods into and out of production facilities.

director of operations, varsity softball

  • Assist the coaching staff with tasks pre-season, in-season and post-season
  • Act as a liason between coaching staff and team
  • Organize travel, games, fundraisers and other events
  • Ensure every member of the team is participating fully, while balancing academics
  • Record live statistics during the games, which are streamed on Colby’s athletic website

director of operations, account manager

  • Holistic Management of Call Center Agents with fleet sizes up to 14,000+ vehicles. 
  • Plan, execute and evaluate multi-channel driver training collision countermeasures. 
  • Develop reports through Microsoft Access. 
  • Coordination with clients and DriverCheck IT group. 
  • Participate in production of online proprietary driver safety modules. 
  • Assist in preparation for SSAE-16 Service Organization Control Certification. 

director of operations

  • 287 guest rooms, 10,000 sq.ft. event space, 2 restaurants, & Japanese roof top bar.
  • Opening executive team member
  • Set the standards for 3 restaurant concepts, banquets, and in-room dining.
  • Created operating budgets for 2016, 2017, and currently working on 2018.

director of operations

  • Led a team of 30 year round employees with an additional 25 seasonal staffers in the busy summer months
  • Reversed a 30 year trend of losses with 4 consecutive profitable years most recently posting a 12% margin on $6.5M in sales
  • Grew gross sales from $3.2M to $6.5M in 4 years while cutting bottom line costs
  • Administered budgets and strategies for payroll, benefits, and marketing 
  • Executed inventory level planning across all departments