Director Of Operations Resume Examples

director of operations

  • Permit renewal for foreign workers and immigration process. 
  • In charge of purchasing department for 7 years .
  • Assisting account dept and preparing monthly P&L report for 3 outlets.
  • Promote atmosphere of teamwork congruent with facility and government standards.

director of operations

  • Prepared purchase orders, solicited quote proposals and followed up on delivery times/dates. 
  • Responsible for the day to day operations of LED lighting company focused on technology, innovation and quality. 
  • Constructed and supplied finished products for 3 OEM boat manufacturers and 40 marine shops nationally. 
  • Designed, built and maintained database for Bill of Materials (BOM).
  • Inspect, test and package completed lights to ensure that units meet specifications, tolerances and customer order requirements. 
  • Discussed special projects with customers and recorded detailed specifications.

director of operations

  • Planning and monitoring all operational procedures in Greece
  • Directing the development of the franchise network
  •  Adjusting operational budgets to promote profitability 
  • Directing SOP with ERP.

director of operations

  • Understand the scope of buildings and contracts to create routines for daily, weekly and monthly duties.
  • Participate in weekly, bi-weekly and monthly meetings with leaders of the sites we are contractually obligated to service.
  • Conduct interviews and train new hires to meet the standards of the customer
  • Participate in duties (daily, weekly, monthly) which include floor work and sales.

director of operations/customer success

  • Supervise management teams in setting up goals and objectives measured through KPI’s and CSAT Scores.
  • Manage and educate teams to optimize and maximize quality and effectiveness in a fast paced, high-pressure environment. 
  • Hire, train and manage a team of Customer Success Managers to oversee full customer life-cycle from pre-sales, on-boarding, adoption, growth, and sustained renewals.
  • Lead the team to deliver service excellence and consultative support for optimal strategy and execution.
  • Use critical thinking and analysis to discover growth opportunities and company obstacles.
  • Maintain active customer conversations through regular and consistent engagement, demonstrating market knowledge and customer success excellence.
  • Collaborate with cross-functional teams and team leaders to inform product alignment for account growth

director of operations

  • Organized local and national competitions
  • Planned trips for competing attorneys
  • Competed in national competitions
  • Trained justices for competitions
  • Served as a justice

director of operations

  • Created and maintained club policies based on Salvation Army and Boys & Girls Clubs of America’s guidelines.
  • Assisted in fundraising planning and implementation.
  • Responsible for hiring and training staff.
  • Wrote grants to acquire the necessary funds for operating budget.
  • Met with city officials and community organizations to gain support for the club.
  • Met with schools to gain access to student grades in order to tailor club programs to fit the children’s needs.
  • Lead board meetings to discuss club growth and/or problem areas, and also directed board members in ways to assist.

director of operations

  • Develop work schedules for 80-100 employees according to budgets and workloads.
  • Arrange for necessary truck maintenance or repair work for 25-30 trucks.
  • Lead weekly and monthly meetings to provide training, safety, and sustain morale.
  • Plan and direct staffing, training, and performance evaluations to develop growth and control improvement opportunities.

director of operations

  • Inspect, test and package completed lights to ensure that units meet specifications, tolerances and customer order requirements.  
  • Planned daily/weekly/monthly club activities and direct staff to follow those plans.
  • Observed and monitored staff to ensure they were following club guidelines and providing a fun, safe, and educational environment.
  • Kept records on individual children, including daily observations,  information about activities, and grades.

director of operations

  • Currently leading operational strategy for a fast growing health care startup dedicated to engineer products that help alleviate existing oral health concerns.
  • Responsible for overseeing consumer engagement of over 100,000 customers and implementing strategic plans to increase customer base growth.
  • Collaborated with the product development team to create innovative marketing and expansion solutions that spurred domestic campaign sales by 22%.
  • Successfully devised and implemented varied internal strategies to promote company growth in international markets that led to multiple distributor partnerships.
  • Manage and monitor daily operations of the company that has led to a 7.5% increase in customer engagement with the product.