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1

data center operator

  • Data Center operation
  • Monitoring Infrastruktur di Data Center
  • Costumer Support
  • Smarthand Request
  • Shifting
2

data center operator

  • Responsible for Monitoring and Maintaining Production & Application Servers, Databases and Networks.
  •  Using the tools like IBM – Tivoli, Orion Solarwind, Oracle Enterprise Manager and BMC Remedy.
  • Coordinating with Database, UNIX, Linux, Application, Wintel, Network and Incident Management Teams to resolve the issues and Finding out the Root Cause Analysis.
  •  Participating in Client calls to Discuss and resolve Technical difficulties to save revenue impacts.
  • Responsible for Maintaining and building status reports Regularly to Leads/Managers and other concern Heads on daily basis.
  • Involved in Intimation, Informing and Escalations the Technical issue to the Leads/Circle Heads and Higher Management.