Customer Service Officer Resume Examples

customer service officer

  • Teller transactions
  •  Cash handling
  •  Compliance
  •  Identifying sales opportunities and providing a warm referral to Customer Relationship Specialist 
  •  Promoted within one month of entering banking industry to next role within branch

customer service officer

  • Provide concierge services within the mall, Vivocity
  • Interacting with customers’ to provide information in response to queries
  • Assisting customers’ in loyalty and mall redemption programme
  • Sales of Mapletree shopping vouchers
  • Handling and resolving customers’ complaint
  • Assist customers’ in missing person within the mall
  • Handling lost and found items

customer service officer / swim teacher

  • Obtained Austswim teacher of water safety 
  • Trained in 400 gold and swim & play programs 
  • Taught vacation and school programs: interm swimming and swim vac 
  • Confer with customers by telephone or in person to provide information about products or services 
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using Udio Management Software.
  • General desk duties including cleaning and filling stock

customer service officer

  • CASH HANDLING AND ATM REPLENISHMENT
  • ACCOUNT OPENING+CHEQUE BOOK,ATM ,SMS
  • ATM,ACCOUNTS,CHEQUE CLEARING AND ITS RECORD KEEPING
  • LOCAL STATIONARY AND MONTH END CLOSING 
  • GENERATOR LOG BOOK MAINTENANCE

customer service officer

  • Review insurance policy terms to determine best product for customers
  • Achieve set targets & KPI’s
  • Deal with difficult, sometimes emotional situations
  • Accurate processing of claims and data

customer service officer

  • Planing and executing daily airport operations.
  • Ensuring maximum level of guest  satisfaction and providing highest  standards of service.
  • Analyse and evaluate daily operations to identify risk or opportunity for improvement.
  • Maintain high quality of reservation & ticketing, Check-in, boarding   procedures by following all the protocols and norms laid by the organisation.
  • Includes daily handling of software like Navitaire(SITA), Skyspeed & Vedaleon.

customer service officer

  •  In charge to provide customer service to Customers in ASIA     PACIFIC Countries, SAARC Countries, EUROPE & Americas. 
  •  Customer orders are checked in terms of quantities and Load ability in the container by calculating the CBM with help of package dimensions. 
  • The product prices are validated with data given by the sales managers.
  • All the orders are consolidated, aligned with all the product codes and send the Supply chain team to plan and organize the production with in specified time limit.
  • The Order are uploaded in the SAP and a proforma invoice is prepared and sent to costing officer the validation of Margins.
  • Post approval from the Costing officer the PI are sent to customers for the confirmation and Payment process.
  • Review claims adjustments with dealers, get the proper evidencesaand proof of faulty products in order to process the claims.

senior customer service officer

  • Prepare operational reports for management analysis.
  • Direct ground traffic, including taxiing aircraft, maintenance or baggage vehicles, or airport workers.
  • Load and unload baggage in baggage compartments.
  • Complete contract forms, prepare change of address records, to keep the customer data base updated.

customer service officer

  • Top 10 award in last quarter of 2017; through sells and met customer needs through great customer experience
  • Consistently achieving weekly targets (Motiv8)
  • Given leadership role by Management – Leading by example amongst my peers by leading meetings and updating with reports
  • Supported managers; proactive CSO providing variant ways of saving time and effort
  • Resolving customer queries and request, also TOFU when necessary
  • Offering our wide range of products and services; educating our customers and stakeholders needs to meet the customer’s need consistent with the Bank’s guidelines.
  • Train new staff members

customer service officer

  • HANDLING OVERALL OPERATION OF THE BRANCH LIKE CLEARING, CASH , REMITTENCE , 
  • PROCESSING GOLD LOAN
  • MAINITING DAILY REGISTERS
  • ACHIEVING TARGET OF SALES  LIKE CASA, TD, INSURANCE AND ASSETS 
  • AUDIT PREPARATION AND COMPLIANCE