community manager Resume Examples

community manager

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community manager

Planned and executed activities to drive community engagement and increase occupancy numbers
Managed a 5-person team with effective morale-building strategies, cutting-edge training and coaching on established practices, standards and requirements
Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration
Schedule meetings as needed.

Strategize ways to enhance community, financial and team performance
Exceed customer service expectations, drive revenue, and manage budgets
Hands on leader to lead team to meet and exceed goals
Create a welcoming environment for residents and team members, building strong relationships
Provide training, feedback, and coaching where appropriate

Led overall social media and community engagement strategy for L’Oréal Paris’s social media platforms, which included content development and crisis management.
Drove significant growth by establishing the company’s USA Instagram channel from the ground up resulting in a complete overhaul of company’s creative branding strategy to incorporate more organic content and photos.
Grew Facebook account 2X by optimizing processes and implementing creative ways to engage followers.
Recommended innovative social media strategies and provided support for major brand initiatives such as new product launches, Hispanic outreach initiatives, and major award shows and events.
Established and implemented a new system for managing escalations to support crisis management efforts.

Managing a community with multiple clients from different zones
Managing ground staff to front desk employees.
Implementing new ideas to accusation of new walk- ins
Arranging and keeping upto date stock of the inventories.
Taking Sales calls, meeting clients.
Developing relationship with Channel Partners
Managing a 4500 sqft floor of commercial Co-working space with 27 different clients from different back grounds like KPO, LPO, BPO, MNC’s, Developer Firms etc.

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