- Enter approve , reject or coordinate the approval or rejection of invoices
- excellent negotiator
- keep up to date contracts and insurance polices
- Work with Boards on a daily basis
- Listen to homeowner complaints and care about what they are saying.
- Follow up on work orders.
- Planned and executed activities to drive community engagement and increase occupancy numbers
- Managed a 5-person team with effective morale-building strategies, cutting-edge training and coaching on established practices, standards and requirements
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration
- Schedule meetings as needed.
- Strategize ways to enhance community, financial and team performance
- Exceed customer service expectations, drive revenue, and manage budgets
- Hands on leader to lead team to meet and exceed goals
- Create a welcoming environment for residents and team members, building strong relationships
- Provide training, feedback, and coaching where appropriate
- Led overall social media and community engagement strategy for L’Oréal Paris’s social media platforms, which included content development and crisis management.
- Drove significant growth by establishing the company’s USA Instagram channel from the ground up resulting in a complete overhaul of company’s creative branding strategy to incorporate more organic content and photos.
- Grew Facebook account 2X by optimizing processes and implementing creative ways to engage followers.
- Recommended innovative social media strategies and provided support for major brand initiatives such as new product launches, Hispanic outreach initiatives, and major award shows and events.
- Established and implemented a new system for managing escalations to support crisis management efforts.
- Managing a community with multiple clients from different zones
- Managing ground staff to front desk employees.
- Implementing new ideas to accusation of new walk- ins
- Arranging and keeping upto date stock of the inventories.
- Taking Sales calls, meeting clients.
- Developing relationship with Channel Partners
- Managing a 4500 sqft floor of commercial Co-working space with 27 different clients from different back grounds like KPO, LPO, BPO, MNC’s, Developer Firms etc.