Client Account Manager Resume Examples

client account manager

  • Identify, develop, or evaluate marketing strategy, based on knowledge of business objectives, market segments, and return on investment.
  • Formulate, direct and coordinate digital marketing activities to promote businesses online and in print media, liasing with SEO, SEM & Social media managers.
  • Participate in client events, working with company stakeholders and clients to drive customer experience and loyalty.
  • Advise business owners on local, national, or international factors affecting the buying and selling of products or services.
  • Liase with legal staff to resolve matters, such as copyright infringement or royalty sharing with outside producers or distributors.
  • Establish & maintain positive relationships with representatives of employee groups such 
  • Advise business or other groups on local, national, or international factors affecting the buying or selling of products or services.as sales advisory teams & occupational health & safety.

client account manager

  • Developed and maintained professional client relationships.
  • Performed review within required time-frame for all customers.
  • Administered all special projects for assigned clients.
  • Maintained accuracy of all managed services.

client account manager

  • Manage large clients like Exide Life, CCD and new generation fintech startups like Razorpay, Open bank, Instamojo etc. 
  • Played integral role in New client acquistion by developing prospect lists & product centric marketing initiatives
  • Selected to train newly hired Account managers due to strength in translating product complexities into USP’s of the product
  • Proactively seeked commercial opportunities and onboarded the maximum clients in Q1-FY2020
  • Dealt with digital payment solutions to startups and e-commerce companies 

client account manager

  • Reguarly offered support and coaching to colleagues in effective sales techniques, product knowledge and communication with clients and internal stakeholders. 
  • Liase with support personnel to produce & co-ordinate production of websites, search engine optimisation and marketing, social media management.
  • Identify trends & key group interests or concerns or to provide advice to clients on business decisions.
  • Attend public events for clients to increase company awareness or to promote goodwill.

client account manager

  • Consult with advertising agencies or staff to arrange promotional campaigns in all types of media for businesses.
  • Determine potential for product success, communicating results to client or management.
  • Communicate to customers in their terms and on their level so that the advertiser’s sales message is more readily received.
  • Discuss with clients their products, advertising themes and methods, and advise of changes that should be made in advertising copy.

client account manager

  • Support team in all aspects of retail execution, project management and customer relationships with the objective of growing sales
  • Manages all elements of the customer/team relationship including internal meetings, vendor meetings, project set-up, ROI data analysis, client reports, and follow-up
  • Supports vendor/team project management
  • Provides analytical reports to team leadership and/or customers
  • Tracks sales trends, and identify opportunities for sales growth
  • Runs proprietary system (Qtrax) daily and weekly reports
  • Creates professional reports internally and to the customer based on internal and/or external system data

client account manager

  • Worked in a inbound/outbound call centre environment
  • Spoke to 100+ clients daily to collect outstanding debt
  • Offered tailored solutions to clients in financial hardship
  • Met and exceeded monthly goals

client account manager

  • Write advertising copy for use by publication, broadcast or internet media to promote their businesses.
  • Consult with product managers to improve advertising campaigns.
  •  Promote client events to increase attendence from customers to improve client satisfation and loyalty.
  • Create sample layouts of websites, logos and advertisements based on knowledge of layout principles and esthetic design concepts.

client account manager

  • Confirm with clients to discuss and determine layout design and making necessary changes.
  • Key information into CRM to create contracts, plans and layouts for clients.
  • Prepare reports of advertising data graphically and translating complex findings and explaining to clients.
  • Partners with other cross-functional team members including PRS senior management, field operations, client services, asset management, distribution, training, and human resources as directed by the team and/or customer
  • Provides support at team and/or customer meetings
  • Coordinates, writes and delivers all training and presentations using category management practices and fact-based analytics
  • Responsible for planning of any and all training events/activities