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cisco voice engineer

  • Troubleshooting and providing support of Cisco IPT for various        clients. 
  • Moving, Adding and Deleting Extensions. 
  • Configuration of user features such as speed dial, call forwarding, transfer, call park, call pickup, call forward all, Extension mobility. 
  • Troubleshooting of IP Phone registration issues. 
  • Configuration ofVoice Interfaces: FXS, FXO, ISDN E1/T1. 
  • Attending daily status report and incident management calls. 
  • Management of Voice mail users. 

cisco voice engineer

  • Configuring Cisco Unity and Unity Connection. 
  • Configuration of SRST and call signaling protocols on Voice Gateways. 
  • Configuration of CME (Call Manager Express) on Cisco routers. 
  • Monitoring and troubleshooting of Voice Gateways, SRST and call signaling protocols on Voice Gateways H.323, MGCP, and SCCP. 
  • Configuration of Extension mobility. 
  • Class of Service using Partitions and CSS.