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21

chief operating officer

  • Working together with key participants to compile the budget.
  • Spearheading strategies to steer the company’s future in a positive direction.
  • Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.
  • Controlling company costs, and introducing tactical initiatives to address theft and other losses.
  • Monitoring invoices, money handling procedures, accounting and bank processes.
  • Preparing timely and accurate financial performance reports.
  • Overseeing marketing initiatives and implementing better business practices.
22

chief operating officer

  • Manage overall Human Resources tasks of the company including hiring, documentation, payroll, company policies and procedures etc. 
  • Delegating responsibilities to ensure staff members grow as capable participants.
  • Employing various initiatives to coach employees to optimize their capabilities.
  • Completing performance reviews in a prudent manner.
23

chief operating officer

  • Develop company structure and standard operating procedures.
  • Oversee daily operations and ensure compliance with company guidelines.
  • Build and maintain relationships with corporate partners.
  • Oversee contractual compliance.
  • Provide logistical guidance and operational support to sales division.
24

chief operating officer/administrator

  • Lead and managed operations of a tertiary school composed of more than thirty (30) teaching and non-teaching personnel
  • Held a concurrent position/function as School Administrator and Human Resource Head
  • Upgraded the school from and education centre offering 2-year technical-vocational courses to a college status with baccalaureate programs in 2001
  • Exceeded revenue targets by 10% in 2002 giving the school a Winners Circle Award
25

chief operating officer

  • Planning by prioritizing customer, employee & organizational requirements. Developing and cascading the Bank’s operations strategy / mission statement to the lower-ranking staff and implementing appropriate rewards / recognition & coaching / corrective practices to align personnel with company goals. 
  • Successfully set up the trade desk at the bank specializing in local trade factoring & Invoice Discounting. Led the sales team and executed multiple trade deals. 
  • Instrumental in setting up and managing the bond portfolio of the bank. Successfully arranged lines of credit from International Banks and scaled the bond portfolio to USD 125 Mn in 18 months.
  • Instrumental in setting up and managing the Remittances product for the bank for USD, Euro and Bangladeshi Takka remittances for expat workers in Mauritius.
  • Successfully planned and executed the Financial Inclusion project of the bank.