Assistant Retail Manager Resume Examples

assistant retail manager

  • Monitored sales levels to determine product volume adjustments, replenishment, and allocations
  • Key point of contact for any inquiries, complaints, and customer service issues
  • Participated in trade and vendor conventions
  • Trained and ensured that all employees were trained in providing an excellent customer service experience

assistant retail manager

  • Working in liaison with owners and successfully maintaining short and long term store trajectory.
  • Head cashier responsible for optimizing retail transactions and closing procedures.
  • Proper facility/operations shutdown.
  • Opening/Closing management.
  • Banking transactions.
  • Wholesale transactions.
  • Retail pricing.

assistant retail manager

  • As Assistant Manager of a Gen3 Store of Globe Telecom, Inc, the role was focused on delivering the store’s sales targets and revenue and upholding excellent customer experience.
  • Being the company’s accredited Line Trainer, handled the training and development of all hired personnel of the branch by providing mandatory pre-employment guidelines, products and services, systems operations and behavioral coaching.
  • Plan and implement the store’s programs and activities
  • Prepare or direct preparation of weekly and monthly operation reviews and reports.
  • Confer with Area Heads and Region Heads to coordinate store activities, such as production, sales, inventories and manpower.
  • Review and evaluate personnel’s performances and appraisals, set schedules, conducts one-on-one coaching and group discussions.   

assistant retail manager

  • Supported the Retail Manager to increase month on month sales revenue by 10%.
  • In support and in charge of over all store operations.
  • Hired and trained 10+ store employees developing them into productive team members  with the knowledge of various products.
  • Coordinated staff schedules and training programs.
  • Weekly and monthly coaching of staff for career enhancement, helping them in setting up the correct attitude towards work and colleagues.
  • Daily and weekly review of stores sales profits across all products.
  • Protected store assets and merchandise by adhering to company standards of operation.

assistant retail manager

  • Delivery services.
  • Retail staff training.
  • Personal courier to owners.
  • Assessment and approval of all kinds of transactions (e.g. postpaid line and globelines applications, bill adjustment concerns, cashiering and inventory concerns).

assistant retail manager

  • Handling customer complaints that needs immediate resolution instore and via executive escalation through email.