assistant operations manager Resume Examples

assistant operations manager

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Running day to day on the floor with the other staff and departments analysing the current system of provision to check its effective, and assisting in working out a strategy for improving if necessary.
Liaising with other team members, including interacting with managers of different areas of the organisation to improve the services and procedures.
Implementing quality assurance programmes.
Researching new technologies and alternative methods of efficiency.
Learning to set and review budgets and calculating cost, development of individual program budgets.
Identify and address problems and opportunities for the company.
Assist in building alliances and partnerships with other organisations.

Oversee daily operations in Globe Telecom Eastwood Store to ensure all sales target and merchandising objectives are met.
Work closely with the operations manager to manage the store including sales, expenses, profits, and assets while ensuring all customers are receiving a high level of customer service.
Responsible for training the incoming and existing workforce. Communicate operational procedures, customer feedback, sales and other necessary reports to the team and management; collate and present data as needed for weekly and monthly reports.
Ensure all team members are committed to guiding policies and house rules.
Seek ways to cut wastages and contribute to the decrease in operational costs without having to compromise quality service.
Conduct daily morning briefing for the updated promos, policies and guidelines to the employee.
Monitors and implements cost control measures and implementing strategies to increase sales without compromising customer satisfaction.

Played a key role in developing and institutionalizing an innovative procurement process in the ERP system.
Conceptualized and designed an excel macro based tool for procurement at different locations.
Short and medium term sourcing strategies for meeting business objectives in the hyper competitive business environment.
Worked around the customer and seller experience to improve services with minimal or no cost impact.
Spearheaded the project for Inventory Optimization and process streamlining.
Supervised, coached and trained warehouse workforce.

Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, security management.
Support worker communication with the management team and strong performance management of staff and assist implementing improvement plans for underperforming staff.
Analysing financial statements for discrepancies before forwarding them to AP and AR departments, including payroll organisations.
Communicate with legal counsel and safety department to ensure all processes remain compliant with OH&S and other governmental regulations

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