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1

assistant hotel manager

  • Provided support to manager by performing Manager/Assistant Manager functions in the absence of Manager/Assistant Manager, and training of new staff.
  • Assume authority for the hotel in the absence of the General Manager and serve as assistant General Manager for all operations within the hotel.
  • Complete night audit as well as daily record of hotel transactions, assist hotel manager with personnel administration and coordinate employee schedule.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter room reservations
2

assistant hotel manager

  • Oversaw day-to-day hotel operations;
  • Managed and analyzed strata revenue for profit maximization;
  • Developed “ Accor Le Club”, a customer engagement and marketing program to retain a loyal customer base and increase property utilization.
  • Prepared weekly employee schedules. 
  • Assisted with new hire training sessions. 
  • Reviewed guest feedback online and on hotel website. 
  • Established long-term relationships with corporate clients. 
3

assistant hotel manager

  • Worked with marketing team on efforts to increase guest bookings.